Exquisite, great location, wonderful staff
My wife and I, are extremely pleased to have booked and stayed at the Corinthia Hotel in London. It was everything we expected and more.
Our wonderful experience started at check-in. The welcome and orientation we received was outstanding. Everyone at the hotel is helpful and courteous. They truly go the extra mile. Excellent customer service!
I must mention the gentlemen at the concierge desk- they were extremely helpful in guiding and directing my wife and I on how to schedule our day, recommendations for dinner, and helpful hints along the way.We learned from them about the Churchill War rooms. We would have missed it if it wasn't for them. Thank you!
We had the opportunity to have afternoon tea. The ladies taking care of us were amazing. From their knowledge of the various teas to the presentation, quality of food- wonderful!!
We were also surprised when we returned one night, to see that Didi Basry, Guest relations, had sent us a delicious desert wishing us a happy anniversary. I believe my wife had mentioned at check-in that we were celebrating our 35th wedding anniversary- very nice touch.
We only wish we could remember all the staffs names so we could mention them one by one. Please know that they are a valuable asset to the hotel and they certainly made our experience one to remember for a long time.
Comment from Hotel Management
09-May-2017 by Matthew Dixon, GM, Hotel Management
Thank you for posting a fabulous 5/5 review of your stay at Corinthia Hotel London. We are delighted that you enjoyed staying in our beautifully appointed centrally located hotel with spacious rooms and stunning floral arrangements throughout. May we also take this opportunity to wish you and your wife a very happy belated anniversary, and thank you for choosing to spend it with us. It certainly sounds like you had a wonderful stay, from exemplary service at check-in to a celebratory Afternoon Tea in the stunning Crystal Moon Lounge. We very much appreciate your kind compliments, which we will share with the team, who all look forward to welcoming you for many more celebrations to come.
Kind regards, Matthew Dixon, General Manager