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Overview of CitySpace Borough

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Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

CitySpace Borough

3 out of 5
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationThe Shard9 min walk
    Popular LocationLondon Bridge11 min walk
    Popular LocationTower Bridge7 min drive
    AirportLondon (LHR-Heathrow)51 min drive

Choose dates to view prices

Standard Room, 1 Double Bed

3.8/5 guest room rating
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

3.9/5 guest room rating
  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Standard Single Room, 1 Single Bed

No guest room rating
  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Single Bed

Double Room, 1 Double Bed

No guest room rating
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 King Bed

4.5/5 guest room rating
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Triple Room, 1 Bedroom, Non Smoking

  • 194 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

About this area

London

Located in London's London City Centre neighbourhood, CitySpace Borough is near a metro station. Tower Bridge and St. Paul's Cathedral are notable landmarks, and the area's natural beauty can be seen at St. James Park and Russell Square. Looking to enjoy an event or a game? See what's going on at Emirates Stadium, or consider Piccadilly Theatre for a night out. Guests appreciate the hotel's convenience for public transportation: Borough Underground Station is just steps away and London Bridge Underground Station is 10 minutes on foot.
Popular Location

What's nearby

  • The Shard - 9 min walk
  • London Bridge - 11 min walk
  • Tower Bridge - 7 min drive
  • St. Paul's Cathedral - 9 min drive
  • Tower of London - 12 min drive

Getting around

  • Borough Underground Station - 1 min walk
  • London Bridge Station - 9 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • Eat — 1 min walk
  • The Royal Oak - 3 min walk
  • Tas Restaurant - 4 min walk
  • Tas Deli - 4 min walk
  • The Ship - 4 min walk

About this property

CitySpace Borough

3-star London hotel in London City Centre, walk to Borough Market
A coffee shop/café, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. All 17 rooms offer free WiFi and free wired Internet, plus coffee makers and flat-screen TVs. Portable fans, hairdryers and showers are among the other amenities that guests will find.
CitySpace Borough offers 17 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This London hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee weekdays 7:00 AM–10:00 AM: GBP 5.00-15.00 for adults and GBP 5.00-15.00 for children
  • 1 coffee shop/cafe

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Greek
  • Romanian

Business services

  • 24-hour business centre
  • Meeting rooms 2

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 5.00 and GBP 15.00 for adults, and GBP 5.00 and GBP 15.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

City Hotel
CitySpace
CitySpace Borough Hotel
CitySpace Borough London
CitySpace Borough Hotel London

Frequently asked questions

3.3
Rating 5 - Excellent. 19 out of 100 reviews
5 - Excellent 19%
Rating 4 - Good. 33 out of 100 reviews
4 - Good 33%
Rating 3 - Okay. 17 out of 100 reviews
3 - Okay 17%
Rating 2 - Poor. 19 out of 100 reviews
2 - Poor 19%
Rating 1 - Terrible. 12 out of 100 reviews
1 - Terrible 12%

3.8/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The only thing good about this place is the people
The only thing good about this place is the staff working there. Even though it says on hotels.com that it was a private bathroom for the double room, the bathrooms (there were 2) was actually outside the room in the corridor. The staff claimed it was ours and private, but it wasn't very clean and there are stains everywhere on the sink and the toilet. There is a sink inside our room. The toilet itself was not very far from the room, but it is definitely not what we expected. And that was actually not the biggest problem. The floors in this building are extremely noisy and you can hear what people upstairs are doing. My "neighbour" was back at 2am in the morning and I can clearly hear them walking up the staircase each room, going up to their room which is ahead of me, walking around until they goes to bed at around 3:30 in the morning. Room is small, we had a twin single bed, one of them was right next to a window that is next to the bed that I can just roll out of. If I sleep the other way round I would actually be worried to slide out of the window. Terrible building. The building is also facing the main street, so expect to have trucks and noisy drunk dudes waking you up. We were there on a Saturday night, after the noisy night there goes the church right next to it ringing their bell nonstop for 45 mins. Fortunately, the reception lady was nice and let it stay until 12 to check out, otherwise it is bascially a sleepless night.
Stayed 1 night in Sep 2020

2/5 Poor

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
3* - You get what you pay for.
Great check-in experience and good COVID-19 safety precautions. Room was OK, bedside table was dusty and 2 lights were out in the bathroom. 3* - You get what you pay for.
Stayed 1 night in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

2/5 Poor

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
We arrived at 4pm for check in and didn’t have the keys to the room until 6.30pm very disappointing on top the heating in the room wasn’t working and the blow up heater was broken they didn’t have a spare one to give us
Stayed 1 night in Feb 2020