Ratings based on 2,324 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from virginia

Favorite location in London

Posted 27-May-2016
This hotel is 2 minutes to 2 different metro stops, and 5 minutes to the Thames boat dock. Great pub 50 steps from the door and only a 10 minute walk to the theatre district, Chinatown, and Covent gardens. I always stay here when in London.
Comment from Hotel Management
29-May-2016 by Anthony Bull, Hotel Management
Dear Reviewer, Thank you for you very kind comments, score and valued patronage. It is always a pleasure to share such positive feedbacks with my staff to further motivate us to deliver. Kind regards, Anthony Bull Asst. Residence Manager
5out of 5
by A verified traveller from michigan

Great location.

Posted 27-May-2016
The location is quite good. Close, as the name states, to trafalger square. 2 tube stations are close. Having a kitchette was quite nice. It was very nice and quiet! Staff friendly.
Comment from Hotel Management
29-May-2016 by Anthony Bull, Hotel Management
Dear Lynda, Thank you for submitting your feedback and very kind positive comments. We very much look forward in welcoming you back to Citadines Trafalgar in the near future. Kind regards, Anthony Bull Asst. Residence Manager
4out of 5
by A verified traveller from san francisco

big studio

Posted 26-May-2016
Pros: Location, location, location.
Cons: The breakfast.
Location: It is central London. Walmart King distance to Westminster, parade of horses, Trafalgar Square and the west end, to name but a few.
Tried the studio this time. Really spacious for a studio. Loved the layout. Also stayed on the mezzanine floor, which does mean people can see into your room. I liked it, however, because of the big window and view of the street life.
Comment from Hotel Management
26-May-2016 by Anthony Bull, Hotel Management
Dear Lisa, Thank you very much for recognising the location, room and hotel amenities. My staff and I are extremely happy to read that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Kind regards, Anthony Bull Asst. Residence Manager
5out of 5
by A verified traveller from Opphaug

Fint hotell med ypperlig plassering

Posted 24-May-2016
Pros: Nærheten til det meste av det som kan oppleves i London. Strøket var så rolig til tross for folkehavet bare noen hundre meter unna .
Cons: Vi hadde det bra under hele oppholdet.
Location: Vi besøkte London eye ., Madam Tussauds , Westminster , Big Ben , Buckingham pallas St James park , Hyde park , House of guards , Harrods. osv.
Stillt og rolig på hotellet til tross for kort avstand til mange severdigheter og travle bygater .. Smilende og hjelpsom betjening .
Comment from Hotel Management
26-May-2016 by Anthony Bull, Hotel Management
Dear William, Wow what a fantastic feedback score and comments. I am extremely proud to read such a good feedback. Thank you kindly. We look forward in welcoming you back in the near future. Kind regards, Anthony Bull Asst. Residence Manager
5out of 5
by A verified traveller from israel

Very nice hotel. Great location

Posted 24-May-2016
Room was very pretty and clean. Ten minutes walk to covent garden, two underground stations within 3 minutes walk. Right next to the national gallery and the Mall.
Comment from Hotel Management
26-May-2016 by Anthony Bull, Hotel Management
Dear May, Thank you kindly for the fantastic feedback score and comments. My team and I are extremely happy to read that we exceeded in your expectations. We look forward in welcoming you back in the near future. Kind regards, Anthony Bull Asst. Residence Manager
4out of 5
by A verified traveller

Excellent location. Helpful staff.

Posted 23-May-2016
Loved having an espresso maker available 24 hours a day, capaccino, latte etc. Room smaller than expected. Staircase a bit dangerous.
Comment from Hotel Management
26-May-2016 by Anthony Bull, Hotel Management
Dear Reviewer, Thank you for submitting your feedback score and comments. I am happy to read that you enjoyed your stay. I have taken note of your comments about the room and staircase. we look forward in welcoming you back in the near future. Kind regards, Anthony Bull Asst. Residence Manager
4out of 5
by A verified traveller from san francisco

CEnter of the Center of London

Posted 23-May-2016
Pros: Central....CENTRAL London. The hotel /ApRtment has plenty of space. Comfortable digs, comfortable bed.
Cons: The breakfast on offer could use some choice.
Location: Perfect location. Trafalgar, the west end, the nation museum, the Thames, the globe, Taft modern, the horse guarde parade, Westminster abbey / bridge
We wanted plays, museums, history. Trafalgar Square is the epicenter of all of that! CItadines/Trafalgar is a roomy, comfortable way to experience it all. The staff is excellent.
Comment from Hotel Management
26-May-2016 by Anthony Bull, Hotel Management
Dear Lisa, Thank you kindly for recognising our fantastic product and location at affordable prices. I have taken note of your comments about the breakfast choice. We consider our Continental Breakfast adequate, however any suggestions for new products are always welcome. We look forward in welcoming back in the near future. Kind regards, Anthony Bull Asst. Residence Manager
5out of 5
by A verified traveller from Melbourne

Fabulous place to stay

Posted 23-May-2016
Pros: Everything.
Cons: Internet speed was sometimes a little slow, but there are so many connection options that you can move to another one.
Location: There is so much in walking distance. I walked everywhere - Leicester Square, Piccadilly, Oxford Street, Covent Garden, Wesminster Abbey and more.
What a wonderful place to stay! It's so close to the train stations (Embankment and Charing Cross), heaps of restaurants, Trafalgar Square, Leicester Square, Piccadilly, Buckingham Palace and more. It's really clean, had everything I needed and a lot of room. Plenty of hanging space, good size bathroom, and a large bench which doubled as a desk for me. I will definitely be staying here again.
Comment from Hotel Management
27-May-2016 by Anthony Bull, Hotel Management
Dear Natalie, I am truly impressed by your feedback score and positive comments. My team and are love to get such fantastic feedback. This helps motivate us even further to improve on the product and services we currently provide. We very much look forward in welcoming you back to Citadines Trafalgar in the near future. Kind regards, Anthony Bull Asst. Residence Manager
4out of 5
by A verified traveller from 静岡県

中心街の便利なホテル

Posted 22-May-2016
トラファルガー広場より徒歩2分 地下鉄の駅も徒歩5分くらいの所に2駅と非常に便利な場所に位置してます。 ビッグベンやたら大英博物館にも歩いていけます、少し頑張ればバッキンガム宮殿までも歩いて行けます。
Comment from Hotel Management
27-May-2016 by Anthony Bull, Hotel Management
Dear Boss, Thank you for the positive feedback score and comments. I am happy to read that you enjoyed our location, which is perfect for seeing all the London attractions which are literally on our doorstep. We look forward in welcoming you back to Citadines Trafalgar in the near future. Kind regards, Anthony Bull Asst. Residence Manager
4out of 5
by A verified traveller from san francisco

Comfortable, efficient hotel in a perfect location

Posted 21-May-2016
Pros: Location. Size of room. Mini kitchen. Sitting room.
Cons: A toilet upstairs.
Location: Trafalgar Square, central London. Walk to the west end, the Thames...bug Ben, Westminster abbey. Perfect location.
Check in was easy. Staff was efficient if not overly warm. The location is amazing. I will stay here again.
Comment from Hotel Management
26-May-2016 by Anthony Bull, Hotel Management
Dear Lisa, Thank you kindly for submitting your positive feedback score and comments. we look forward in welcoming you back to Citadines Trafalgar when your plans include London in the near future. Kind regards, Anthony Bull Asst. Residence Manager