Ratings based on 490 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Outstanding hotel @ Central

Posted 19-Feb-2017
My hub & I stayed in a Studio for 4 nights, everything was good, clean & quiet room facing back of the street, bout 5-8mins walks to Gloucester underground, few supermarkets nearby (tesco express /waitrose /sainsbury) as well as coffee shops & restaurants. About 15 mins walk to museums. Will definitely stay here again.
4out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

交通方便

Posted 06-Feb-2017
服務人員態度熱誠、細心。酒店有免費咖啡供住客享有值得讚許。交通非常方便,附近有超市而且有不同類型的餐廳供選擇。附近環境安全,可以步行到harrods.
Comment from Hotel Management
16-Feb-2017 by Wing Yin Choi, Hotel Management
Ting, 謝謝您的反饋意見.
4out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Good location near bus stops n train station.

Posted 02-Feb-2017
TV program poor. Don't have CNN or CNBC News. Hotel Wifi not powerful enough Water shower not strong enough However services n staffs attitude very helpful n courteous.
Comment from Hotel Management
16-Feb-2017 by Wing , Hotel Management
Dear Cheryl, Thank you for your feedback. Please accept my sincere apologies for lack of water pressure and the limited choices of channels - We are in the processing of updating all of our Television in the rooms so give more options for our guests. Kind Regards, Wing Yin Choi
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Dec-2016
Porche du métro et des supermarchés, tres bien situé
Comment from Hotel Management
30-Dec-2016 by Wing Yin Choi, Hotel Management
Nous vous remercions d’avoir pris le temps de partager vos commentaires. Nous apprécions vos commentaires ainsi que vos compliments à propos de nos services. Nous espérons vous accueillir à nouveau dans l’une de nos résidences hôtelières.
4out of 5
Recommended
for Families
by A verified traveller

Posted 08-Dec-2016
キッチン付きなのが一番のポイント、バスタブ率が高いのも良い。お湯もちゃんとでる。周辺の雰囲気もよい。 長期滞在向け。
Comment from Hotel Management
30-Dec-2016 by Wing Yin Choi, Hotel Management
ご宿泊頂きありがとうございます。
4out of 5
by A verified traveller

Posted 12-Nov-2016 on Hotels
ロイヤルアルバートホールでにコンサート目的で利用。ホールへは徒歩10分ほどの距離。終演後は、流石に人通りが少なくなるものの、まったくいないわけでもなく比較的安全な道のり。ホテル周辺は飲食店やコンビニ様の個人商店が多く、スタバもあり食べ物は困らない。殊に駅と反対方向に少し行ったリトルインディアというレストランは、 味・おもてなし共に大正解だった。駅にはウェイトローズやテスコ、M&S、ポール(パン)。ホテルから数件置いた並びにパートリッジズと、アパート型ホテルライフには好適。最寄りのグロースターロード駅は地下鉄3線が乗入れ、どこへ出かけるのも便利。
Comment from Hotel Management
29-Nov-2016 by General Manager, Hotel Management
このたびはご宿泊をいただき誠にありがとうございました。 またお時間を割いてのご投稿をいただき、重ねて御礼を申し上げます。 次回のお越しをお待ちいたしております。 このたびは誠にありがとうございました。
5out of 5
Recommended
for Everyone
by A verified traveller from TOKYO

閑静でありながら交通至便、モダンなアパートメントホテル

Posted 01-Nov-2016
数年前にも一度利用しました。ホテル内はしっかりとメンテナンスされていて、前回宿泊時と同様に清潔で気持ちよい空間です。深夜の到着でしたが、問題なくチェックインできました。スタッフの方々は総じて明るく気さくで親切です。周辺には閑静な高級住宅地が広がっていますが、ホテルの近くにはカフェやスーパーなどもあり、地下鉄駅もすぐ近くです。立地、設備、サービス、コストパフォーマンスなど、個人的にはとても気に入っています。次回もまた利用したいです。
Comment from Hotel Management
12-Nov-2016 by Wing Yin Choi, Hotel Management
MS, このたびはご宿泊をいただき誠にありがとうございました。 またお時間を割いてのご投稿をいただき、重ねて御礼を申し上げます。 次回のお越しをお待ちいたしております。 このたびは誠にありがとうございました。
4out of 5
by A verified traveller

Convenient and clean hotel

Posted 31-Oct-2016 on Hotels
Staff were really helpful. The room was very clean and comfortable and quiet at night. Just a short walk from Gloucester Road tube station and with a bus stop outside it was very convenient. Although we only stayed 1 night on this occasion, I'm sure we'll be back.
Comment from Hotel Management
12-Nov-2016 by General Manager, Hotel Management
Dear Reviewer, Thank you for your comments regarding your recent stay at our residence. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We very much look forward to welcoming you back at Citadines South Kensington! Warm regards, Wing Yin Choi
4out of 5
by A verified traveller

Great location

Posted 18-Oct-2016 on Hotels
I would definitely recommend this hotel to others
Comment from Hotel Management
28-Oct-2016 by General Manager, Hotel Management
Thank you for recommending us! We're glad you had a nice stay. Kind Regards, Wing
5out of 5
by A verified traveller

Posted 04-Oct-2016 on Hotels
非常棒 离imperial很近而且附近吃的也多
Comment from Hotel Management
13-Oct-2016 by General Manager, Hotel Management
感謝您的反饋意見