3/5 Okay
Verified traveller
Travelled with group
19 Mar 2020
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Mar 2020
Castleton Hotel
Photo gallery for Castleton Hotel
Overview of Castleton Hotel
Castleton Hotel
Guests rated this property 3.5/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Parking available
- Laundry
- Housekeeping
- 24/7 front desk
Cleaning and safety practices
- Cleaned with disinfectant
- Social distancing
164-166 Sussex Gardens, London, England, W2 1UD
Explore the area
- Kensington Gardens6 min walk
- Oxford Street13 min walk
- Marble Arch14 min walk
- London (LHR-Heathrow)28 min drive
Choose dates to view prices
About this area
London
Castleton Hotel is located in London City Centre, a neighbourhood in London, and is in the city centre and near a metro station. Hyde Park and Kensington Gardens reflect the area's natural beauty and area attractions include Madame Tussauds Wax Museum and ZSL London Zoo. Looking to enjoy an event or a game while in town? See what's happening at Stamford Bridge Stadium or The Oval. Guests appreciate the hotel's convenience for public transportation: Paddington Underground Station is just steps away and Lancaster Gate Underground Station is 6 minutes on foot.
What's nearby
- Hyde Park - 5 min walk
- Kensington Gardens - 6 min walk
- Oxford Street - 13 min walk
- Marble Arch - 14 min walk
- Baker Street - 17 min walk
Getting around
- Paddington Underground Station - 2 min walk
- London Paddington Station - 3 min walk
- Heathrow Airport (LHR) - 28 min drive
Restaurants
- Noor Jahan - 3 min walk
- Salt & Honey - 3 min walk
- The Victoria - 3 min walk
- Java U - 3 min walk
- La Tazza - 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Secured self parking on site (GBP 20 per day)
- Limited on-site parking
Family friendly
- Free cots/infant beds
- Soundproofed rooms
Conveniences
- Front-desk safe
- No lifts
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Tour/ticket assistance
Languages spoken
- Arabic
- Chinese
- English
- Hindi
- Italian
- Lithuanian
- Polish
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Free cots/infant beds
Bathroom
- Free toiletries
- Hairdryer
- Shower
- Towels
Entertainment
- TV/satellite channels
- Flat-screen TV
Food and drink
- Coffee/tea maker
More
- Iron/ironing board (on request)
- Phone
- Soundproofing
Similar properties
See similar properties
London
London City Centre
Washer and dryer
Family-friendly
Hotel
Air conditioned
3 star
Policies
Check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport or ID copy.
Renovations and closures
This property is closed from 30 June 2021 to 31 December 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Secured self-parking fee: GBP 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will not be accepted and will be returned to sender.
Property is also known as
Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England
Castleton Hotel Hotel
Castleton Hotel London
Castleton Hotel Hotel London
Frequently asked questions
Overall score and ratings
3.2
3.5/5
Cleanliness
3.6/5
Staff & service
2.9/5
Amenities
3.0/5
Property conditions & facilities
1/5 Terrible
Verified traveller
Business traveller
9 Mar 2020
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2020
2/5 Poor
Marissa
8 Mar 2020
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing Stay - Not Clean
Stayed 2 nights in Mar 2020
1/5 Terrible
Verified traveller
1 Mar 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible experience!
Stayed 1 night in Feb 2020
2/5 Poor
Verified traveller
Business traveller
20 Jan 2020
Disliked: Cleanliness, property conditions & facilities, room comfort
Website doesn't show how rundown the hotel is
Stayed 2 nights in Jan 2020