2 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews of Boundary Shoreditch

5 out of 5
Boundary Shoreditch
2-4 Boundary St (Enter on Redchurch St), Shoreditch, London, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 147 reviews" "
Rating 8 - Good. 31 out of 147 reviews" "
Rating 6 - Okay. 17 out of 147 reviews" "
Rating 4 - Poor. 6 out of 147 reviews" "
Rating 2 - Terrible. 3 out of 147 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hafize

Small hotel, big rooms, great location
Stayed 3 nights in Feb 2024
Response from Carla on 28 Feb 2024
Dear Hafize,Thank you for your amazing review. We hope to welcome you back soon. Kind regards, Carla Apicella

10/10 Excellent

Jennifer, the woodlands

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the loft room, bed was comfy, bathroom had heated floors and was wonderful. The location is amazing and the rooftop bar was nice to end the night looking at city lights. Excellent restaurants in close proximity, and hotel staff is nice and helpful.
Stayed 3 nights in Feb 2024
Response from Carla on 28 Feb 2024
Dear Jennifer, Thank you for taking the time to write a review. We are thrilled to read you enjoyed the different elements Boundary has to offer form the Rooms to the Rooftop. We hope to welcome you back soon. Kind regards, Carla ApicellaHotel Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem in London, unique rooms, very quiet, excellent staff.
Stayed 1 night in Dec 2023
Response from Carla on 15 Dec 2023
Dear Peter, Thank you for the lovely review. I am delighted to read you enjoyed your stay. We hope to see you soon. Kind regards, Carla ApicellaHotel Manager

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Carla on 18 Nov 2023
Dear Bryan, Thank you for taking the time to write your review. We are very thankful for the wonderful sore you gave us. We hope to see you soon. Kind regards, Carla ApicellaHotel Manager

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Carla on 18 Nov 2023
Dear Peter, Thank you for the review. We are so glad to see you enjoyed your stay. Kind regards, Carla ApicellaHotel Manager

10/10 Excellent

Gholam-Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Carla on 18 Nov 2023
Thank you so much for taking the time to write the review and the amazing score! Kind regards, Carla ApicellaHotel Manager

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Can’t wait to stay here again!
Stayed 3 nights in Sep 2023
Response from Carla on 30 Sept 2023
Dear Anthony, Thank you for the amazing review!We look forward to your next stay with us. Kind regards, Carla ApicellaHotel Manager

10/10 Excellent

Matty

Stayed 3 nights in Sep 2023
Response from Carla on 30 Sept 2023
Dear Matty, It was a pleasure having you stay with us. See you soon. Kind regards, Carla ApicellaHotel Manager

8/10 Good

paul

Stayed 1 night in Jul 2023
Response from Carla on 1 Aug 2023
Dear Paul, Thank you for the fabulous rating. We hope to see you soon. Kind regards, Carla ApicellaHotel Manager

10/10 Excellent

lisa

Stayed 2 nights in Jun 2023
Response from Carla on 5 Jul 2023
Thank you for the fabulous rating!We hope to see you soon.

10/10 Excellent

Louis

Stayed 3 nights in Jun 2023
Response from Carla on 5 Jul 2023
Thank you for the fabulous rating! We hope to see you soon. Kind regards, Carla ApicellaHotel Manager

2/10 Terrible

Marie

Stayed 3 nights in Apr 2023
Response from Carla on 19 May 2023
Dear Marie, Thank you for taking the time to leave a review. I am sorry we fell below your expectations, we would have hoped during your 3 night stay you would have spoken with us to hopefully rectify the situation you faced and had the opportunity while staying with us to make it up to you. Kind regards, Carla ApicellaHotel Manager

10/10 Excellent

Gita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, a lovely hotel right in the heart of Shoreditch, close to lots of bars and restaurants. Fabulous rooftop bar with great service.
Stayed 1 night in Apr 2023

4/10 Poor

Gregory

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Don’t bother
Sound insulation from outside streets is poor - it’s noisy at night. Sound insulation in room from corridor is also poor. You will be disappointed if you wish to get to sleep and stay asleep much before 12.30. It has no gym on the premises. Decor is quite tired. Lots of chipped paints and a broken cabinet door in my room. I really don’t know why it is 5 rather than 4 stars. I wouldn’t stay here again
Stayed 1 night in Mar 2023
Response from Carla on 4 Mar 2023
Dear Gregory, Thank you for taking the time to write a review. I am sorry to read we fell short of your expectations this is certainly not our usual level of standards for Boundary and the cabinet door is certainly something I will look to fix immediately. Regarding noise form the street it is defiantly our achilles heel of the area and noise from the corridors is the first time something of this nature has been brought to my attention. Kind regards, Carla ApicellaHotel Manager

6/10 Okay

Asaf

Liked: Cleanliness, staff & service
Don’t upgrade or take the corner room.
Overall the service was not bad. But don’t ever take the corner room. Lots of noise from the street and workers. Lorris and dustbin lorris. From 6 am it’s triblle.
Stayed 1 night in Feb 2023
Response from Carla on 18 Feb 2023
Dear Asaf, Thank you for taking the time to write your feedback following your recent stay with. I believe the upgrade was requested by yourself on check in and offered complimentary, I am sorry to read it didn't live up to expectations. The corner rooms are a firm favourite with other guests which makes a shame to read you found them noisy. However, we do hope we get the pleasure of welcoming you back so you can experience the other categories of bedrooms Boundary has to offer. Kind regards, Carla ApicellaHotel Manager

8/10 Good

Lakeya

6/10 Okay

HEATHER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So we arrived very early and the hotel was accommodating with letting us leave our bags, even putting them in our room for when we made it back after our scheduled meetings. However, the first night was a Saturday and the noise out on the street was unbearable, we were on the first floor, and we got little sleep. I know it's not their fault but maybe some better windows should have been installed? When a hotel provides your room with earplugs...yikes! The hotel TOTALLY redeemed itself though the next day. They had called a cab for us to get to the airport. My friend left her purse in the cab (with computer and all documents) so she called the hotel and they managed to get call the driver, have him come right back. She got her purse back and we made our flight. It really is a nice hotel with a great location...the only issue was the noise level.
Stayed 2 nights in Dec 2022
Response from Carla on 27 Dec 2022
Dear Heather, Thank you for taking the time to write a review following your stay with us.I am delighted to hear a member of the team was able to call the taxi and retrieve the purse. I believe your stay was just as the festive season started and resulted in a little more foot fall to the area than normal. We do hope we get the pleasure to welcome you back in the future. Kind regards, Carla ApicellaHotel Manager

8/10 Good

Wilson

Liked: Cleanliness, staff & service, amenities
Great hotel, but the furnishings are showing their age. Love the location and the staff are fantastic
Stayed 2 nights in Nov 2022
Response from Carla on 9 Dec 2022
Dear Wilson, Thank you for taking the time to write a review.I will sure to pass on your kind words to the team and we look forward to welcoming you back. Kind regards, Carla ApicellaHotel Manager

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the middle of the action
Great hotel in a central location for Shoreditch. Bar on roof and downstairs are great. Staff very friendly. Room bigger than average for London with huge windows. Only small downside is noise. For our stay on a Saturday night it was noisy until late. Other than that I look forward to returning!
Stayed 1 night in Nov 2022
Response from Carla on 21 Nov 2022
Dear Gerard, Thank you taking the time to write your review following your recent stay with us. We are delighted to read you enjoyed your time with us and our bedrooms are indeed very spacious for London. We certainly look forward to your return. Kind regards, Carla ApicellaHotel Manager

10/10 Excellent

Karlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Melih

Liked: Staff & service
Spacious but…
The rooms are quite worn out and poorly planned. Like dirty carpets, no power outlets by the beds, can’t switch off lights without getting up, no phone directory (had to try many options to call the reception (it’s 00 by the way) Good space thou.
Stayed 4 nights in Oct 2022
Response from Carla on 3 Nov 2022
Dear Melih, Thank you for taking the time to write your review following your recent stay with us. It is certainly an ongoing project to refresh each bedroom, thank you for brining this room to our attention, we will certainly try and make it the next room on our list. The number to call reception is written and explained on the the key card wallets during check in, apologies if you missed that. We hope to see you soon. Kind regards, Carla ApicellaHotel Manager

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Carla on 28 Jun 2022
Dear Tom, Thank you for the fabulous rating, we really appreciate it. See you soon. Kind regards, Carla Apicella Hotel Manager

10/10 Excellent

Alison

Stayed 1 night in Jun 2022
Response from Carla on 28 Jun 2022
Dear Alison, Thank you for taking the time rate us, it truly means a lot. Kind regards, Carla Apicella Hotel Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design was excellent and the concept of each room influenced by a different designer was very good. Bed was very comfortable and the facilities excellent.
Stayed 1 night in Jun 2022
Response from Carla on 16 Jun 2022
Dear John, Thank you for taking the time to write such a wonderful review. I am delighted to read your appreciation of the different designers / themes, we hope to welcome you back so you are able experience a different design on your next stay. See you soon! Kind regards, Carla Apicella Hotel Manager

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay for a celebration weekend. Very helpful staff.
Stayed 2 nights in Jun 2022
Response from Carla on 10 Jun 2022
Dear David, Thank you for your kind works about the team and I am delighted to read you enjoyed your time with us. Kind regards, Carla Apicella Hotel Manager

10/10 Excellent

Shaun

Stayed 1 night in Dec 2021
Response from Carla on 28 Dec 2021
Dear Shaun, Thank you for taking the time leave a review and for the 10 out of 10 rating. We are delighted you enjoyed your stay with us. Kind regards, Carla Apicella Hotel Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous rooms
Gorgeous rooms, beautifully designed, particularly loved the large chair to stretch out in after long day. It was noisy - perhaps as to be expected in this part of town - but the hotel so provide ear plugs.
Stayed 2 nights in Nov 2021
Response from Carla on 7 Dec 2021
Dear Guest, Thank you for taking the time to write this wonderful review. I am delighted to read you enjoyed the design of the room and the large sofa / chair provided. All the rooms are designed differently so it is nice to read about certain touches each guests prefer. We look forward to welcoming you back soon. Kind regards, Carla Apicella Hotel Manager

8/10 Good

Eitan

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2021
Response from Carla on 26 Nov 2021
Dear Eitan, It was a pleasure having you stay with us again and thank you for taking the time to leave a review. We already look forward to welcoming you back to the hotel soon. Kind regards, Carla Apicella Hotel Manager

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Carla on 27 Sept 2021
Dear Mark, It was a pleasure having you stay with us, and thank you for the 10 out of 10 rating. We look forward to welcoming you back. Kind regards, Carla Apicella Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the centre of Shoreditch, spacious room and excellent service. Would recommend.
Stayed 1 night in Aug 2021
Response from Carla on 13 Sept 2021
Dear Suraj, Thank you for taking the time to leave your feedback following your resent stay with us. We very much appreciate your kind words and we look forward to welcoming you back. Kind regards, Carla Apicella Hotel Manager

6/10 Okay

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and quirkily decorated with interesting art. The bed was large and really comfortable with a good, firm mattress. The bathroom was large and luxurious and the shower was hot with great water pressure. The downside was we could hear everything that went on in the streets nearby. This really disturbed our sleep until 4:30am with people shouting, cars and buses diving by and beeping horns and loud music from nearby. The hotel provides earplugs which helped somewhat but still didn't help provide a restful sleep.
Stayed 1 night in Aug 2021
Response from Carla on 1 Sept 2021
Dear Luke and Jenny, Thank you for taking the time to send across your feedback, I am delighted to read you enjoyed how spacious the bedroom was and that shower really is something special. Along with the aesthetics as each room as they are all individually designed representing an iconic designer or movement in time. As you are probably aware the noise is somewhat out of your control and I can only apologise if it disturbed you whilst staying with us. As you have experienced, Shoreditch has a dynamic and convivial atmosphere which can be its greatest asset and sometimes its Achilles heel. It being the bank holiday weekend when you stayed with also must have heighten the noise coming for the street and as we are a second grade listed building it does restricts us from how much we alter the exteriors but will definitely look into alternative options to ensure guests have a peaceful stay. Once again thanks you for your review, and we hope to welcome you back in the near future. Kind Regards, Carla Apicella Hotel Manager

6/10 Okay

Jenna

Good location and spacious but rooms are a bit rough around the edges and not very stylish. Reception area is bland and cramped. A pleasant enough stay but not worth the price.
Stayed 1 night in Aug 2021
Response from Carla on 1 Sept 2021
Dear Jenna, Thank you for taking the time to leave a review. I am glad the size of your room was to your liking and I am sorry you felt the Joseph Hoffman design felt a little dated. Here at Boundary we try to stay true to the designers themselves and some of the furniture found within the room are iconic pieces design by Hoffman himself. I will certainly take note regarding the reception area and try to control the flow a little better. We do hope we get the pleasure of welcome you back to experience other style rooms. Kind regards, Carla Apicella Hotel Manager

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Windows need sheer curtains
No privacy and felt exposed - Lovely big windows to our first floor room making it feel nice and bright. but people in the restaurant and the offices across the single lane road could see clearly into our room.
Stayed 2 nights in Aug 2021
Response from Carla on 25 Aug 2021
Dear Christopher, Thank you for taking the time to write your review following your recent stay with us. This is certainly the first time something of such nature has been relayed back to us, so I will certainly go to personally investigate and try and come up with a solution. We do hope to have the pleasure to welcome you back soon. Kind regards, Carla Apicella Hotel Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to shopping and restaurants of all genres in the trendy Shoreditch area.
Stayed 1 night in Aug 2021
Response from Carla on 23 Aug 2021
Dear Guest, Thank you for taking your time to write a review. We are glad our location suited your needs whilst staying with us, we are indeed very central. We look forward to welcoming you back. Kind regards, Carla Apicella Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2021
Response from Carla on 21 Aug 2021
Thank You!!! I am thrilled to see you enjoyed your stay, we hope to see you soon!! Kind regards, Carla Apicella Hotel Manager

10/10 Excellent

Katy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was staying for 2 nights but luckily had work in London on the Friday and Monday so ended up staying for 4 nights. Was such a marvellous stay from start to finish. Felt like I had a really central apartment the vibe was so right. Really chilled out, but loads going on in the area, good choice of eating / drinking at the rooftop, or more casual albion cafe below. Room service was great too - same menu and could get cocktails or anything from their normal menu. And the team were so nice, really helpful and recognised you. Was just the perfect base for a long weekend of work or catching up or going out. All three worked. Room was awesome too - spacious with loads of cool features. Big clean bath and comfy bed. Loved it.
Stayed 3 nights in Jul 2021
Response from Carla on 2 Aug 2021
Dear Katy, Thank you for taking the time to leave such a lovely review. It was a pleasure having you stay with us and we look forward to welcome you back in a few weeks. Kind regards, Carla Apicella Hotel Manager

8/10 Good

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but noisy
Cool hotel but very noisy - couldn't get any sleep.
Stayed 1 night in Jul 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great staff. Amazing room with comfy bed. Would definitely go back.
Stayed 2 nights in Jun 2021
Response from Carla on 2 Jul 2021
Dear David, Thank you for taking the time to leave such a lovely and positive review. We are delighted to read you enjoyed your stay and we certainly look forward to welcoming you back. Kind regards, Carla Apicella Hotel Manager

6/10 Okay

Laura

Travelled with group
Liked: Staff & service, room comfort
Poor value for money with little niggles
Hotel is nice but not worth £290 per night. Mildew in shower, toilet didn’t work, tv buffering. Little things but we’re frustrating for the price we had paid. I wouldn’t stay again though the roof top bar was lovely with excellent service.
Stayed 1 night in Jun 2021
Response from Carla on 2 Jul 2021
Dear Laura, Thank you for taking the time to leave your feedback. I am sorry to read we fell short of anything but perfect. If these issues had been brought to our attention during your stay we would have very much been able to rectify the situation almost instantly. We would very much like to make this up to you, should you wish to book with us again, please do contact us directly and I would personally over see your reservation. Kind regards, Carla Apicella Hotel Manager

4/10 Poor

NIGEL

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointed
Stayed 2 nights in May 2021
Response from Carla on 28 Jun 2021
Dear Nigel, Thank you for taking the time to leave your review. The events which occurred during your wife and daughters stay are most certainly not our usual level of standards here at the hotel. Kind regards, Carla Apicella Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service and location
Stayed 1 night in Apr 2021
Response from Carla on 22 Apr 2021
Dear Guest, Thank you for taking the time to leave a review and the 5 out 5 score! We look forward to welcoming you back soon. Kind regards, Carla Apicella Hotel Manager

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a little gem
so pleased to find a nice hotel tat was open in trendy shoreditch, will be back at the end of the month!
Stayed 1 night in Apr 2021
Response from Urte on 14 Apr 2021
Dear Kate, Thank you so much for taking the time to write this lovely review. We are delighted to hear you enjoyed your stay and looking forward to welcoming you back to the Boundary London shortly. Kindest Regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021
Response from Carla on 22 Apr 2021
Dear Guest, Thank you for taking the time to leave a review and the 5 out 5 score! We look forward to welcoming you back soon. Kind regards, Carla Apicella Hotel Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Carla on 26 Feb 2021
Dear Richard, Thank you for taking the time to leave a review. And for the wonderful 10 out 10 rating. We are delighted to see you enjoyed your stay with us. Kind regards, Carla Apicella Hotel Manager

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Carla on 27 Oct 2020
Dear Yaron, Thank you for taking the time to leave a review. And THANK YOU for the scoring. We can not wait to welcome you back! Kind Regards, Carla Apicella Hotel Manager

8/10 Good

Robert, London

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent staff. Fast room service. Well-appointed rooms, but well worn. They have patina, maybe even a little tired. In the restaurant, Albion (same menu as room service) offers no hot vegetarian dishes (no mains, no starters), only salads and a couple of small sides.
Stayed 2 nights in Oct 2020
Response from Carla on 16 Oct 2020
Dear Robert, Thank you for taking the time to write a review. We value all feedback given and we will certainly look into all that has been mentioned as this certainly not our usual level of standards here at Boundary. We do hope to get the pleasure of welcoming you back to Boundary in the near future. Kind Regards, Carla Apicella Hotel Manager

10/10 Excellent

JASON BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great location , lovely people , fantastic room
Stayed 1 night in Sep 2020
Response from Carla on 1 Oct 2020
Dear Jason, We are delighted to hear you enjoyed your stay and for the lovely review. We hope to welcome you back to Boundary London soon. Kind Regards, Carla Apicella Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Carla on 26 Aug 2020
Good Afternoon, Thank you for our 10 out of 10 rating. We are delighted to have opened our doors again and be able to welcome guests back. We hope to see you soon. Kind Regards, Carla Apicella Hotel Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely stay, everyone who worked there, was so nice
Stayed 1 night in Aug 2020
Response from Carla on 18 Aug 2020
Dear Paul, Thank you for taking the time to write such a lovely review. It does indeed mean the world to us to receive such positive feedback, the team will be delighted. We do hope we get the pleasure of welcoming you back soon. Kind Regards, Carla Apicella Hotel Manager

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Tara Kaur, Reception Supervisor on 22 Jan 2020
Dear Paul, Thank you for taking the time to rate your stay. We do hope to have the pleasure of welcoming you back to Boundary London in the near future. Kind Regards, Tara Kaur Reception Supervisor