So we arrived very early and the hotel was accommodating with letting us leave our bags, even putting them in our room for when we made it back after our scheduled meetings. However, the first night was a Saturday and the noise out on the street was unbearable, we were on the first floor, and we got little sleep. I know it's not their fault but maybe some better windows should have been installed? When a hotel provides your room with earplugs...yikes! The hotel TOTALLY redeemed itself though the next day. They had called a cab for us to get to the airport. My friend left her purse in the cab (with computer and all documents) so she called the hotel and they managed to get call the driver, have him come right back. She got her purse back and we made our flight. It really is a nice hotel with a great location...the only issue was the noise level.