Ratings based on 335 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

excellent

Posted 22-Aug-2016
issues at check in properly and professionally resolved
1out of 5
by A verified traveller from Toronto

Location, close to Hyde Park & Shopping

Posted 15-Aug-2016
Pros: Location
Cons: A lot. Train staff, enforce your bylaws, (and London City Laws) of no smoking in a public building.
1-Booked 2 rooms, same price, got 2 different size rooms 2-Rooms in the floor smoked day and night and the smell and smoke tracked to our room through the ventilation system. Wife has allergy problems, her stay was a nightmare. 3-Guests sitting in the hallways chatting, talking (loud) not very convenient for other guests. Dunno how they can tackle this problem. 4-Last night (smoking) guest next door kept banging his door door every 1 minute from 5-7 am! Said he was moving his things from one room to the opposing room. Was my last night, not even worth complaining, just wanted to leave (in a few hours). 5-Asked for coffee in lounge. Left 45 minutes later, coffee did not come yet! 6- Cannot recommend to anyone !!!
3out of 5
by A verified traveller

Location is v good but there wss alot of noise

Posted 13-Aug-2016
there was noise ay night comes from outside due to doors close hardly , my room was far from the elevator
5out of 5
by A verified traveller from Auckland NZ

Nice hotel in great location

Posted 30-Jul-2016
Tha Amba Marble Arch is conveniently located on the edge of Hyde Park adjacent to Oxford St and the Marble Arch tube station. The rooms were spacious, clean and well appointed. Staff were friendly and helpful.
3out of 5
by A verified traveller from Dallas

Posted 26-Jul-2016
Pros: complimentary breakfast, lounge and complimentary mini bar in the room
Location: location is good...close to shopping, marble arch, Hyde Park and just right around the corner from the tube station.
We chose this hotel because of it's good reviews and high ratings. Also, we were traveling with children and the hotel room was spacious and offered a pullout sofa bed. It also included free breakfast and a lounge in which we could get complimentary beverages including wine and beer. Other than that, the hotel was just okay. The room appeared to have been recently remodeled but the carpet did not appear to be very clean. We stayed for 7 nights and several days our bathroom floor was never cleaned. I called down once to ask for the floor to be cleaned and someone came up while we were gone and changed the towels and that was it...never swept or mopped the floor. The other times I decided it was just easier to use my anti-bacterial wipes and clean it myself. It's gross on the first night when it's not clean and there's someone else's hair all over the floor!! I also have to mention that shower/bathtub in our room was high and had a very high side to it which would make it difficult for shorter people and elderly to step out of without slipping as there nothing to hold onto as you are stepping out. I was concerned about my son slipping as he was getting out and had asked twice to be moved to one of their rooms where the shower is separate from the bathtub but never heard back and just decided I didn't have the time to deal with it and gave up.
5out of 5
by A verified traveller

Very convenient location with comfortable bed

Posted 07-Jul-2016
We like this hotel because of its location and quality of room
4out of 5
by A verified traveller

Posted 24-Jun-2016
Cons: Be flexible and allow guest to delay check out by 1 hour instead of asking guest to pay.
Location: Good location. Near Tube station and plenty of eateries.
Experience was generally positive except that the reception counter staff was inflexible in not allowing us to delay check out by 1 hour.
4out of 5
by A verified traveller from Toronto, Canada.

OK hotel, convenient central London location.

Posted 18-Jun-2016
Generally OK, but many minor flaws, such as - the doorman picks up your luggage from a taxi upon arrival to bring it to your room, and you wait for it for 30 minutes, unable to move on... - they offer you a car to the airport for £60, and the driver charges you 70 - there's a Nespresso coffee macine in the room, but they forget to replenish the capsules...
5out of 5
by A verified traveller

Posted 15-Jun-2016
Staff were friendly and helpful. The room was spotless with everything you might need. Best beds ever!
5out of 5
by A verified traveller from Darmstadt

Super schönes Hotel

Posted 02-Jun-2016
Die Anreise mit der Tube war sehr angenehm weil in unmittelbarer Umgebung sich die Station Marble Arch befindet. Das Ein- & Auschecken funktionierte problemlos und die Mitarbeiter waren sehr nett. Das Hotel und die Zimmer waren sehr modern und sauber