Ratings based on 314 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Very convenient location with comfortable bed

Posted 07-Jul-2016
We like this hotel because of its location and quality of room
4out of 5
by A verified traveller

Posted 24-Jun-2016
Cons: Be flexible and allow guest to delay check out by 1 hour instead of asking guest to pay.
Location: Good location. Near Tube station and plenty of eateries.
Experience was generally positive except that the reception counter staff was inflexible in not allowing us to delay check out by 1 hour.
4out of 5
by A verified traveller from Toronto, Canada.

OK hotel, convenient central London location.

Posted 18-Jun-2016
Generally OK, but many minor flaws, such as - the doorman picks up your luggage from a taxi upon arrival to bring it to your room, and you wait for it for 30 minutes, unable to move on... - they offer you a car to the airport for £60, and the driver charges you 70 - there's a Nespresso coffee macine in the room, but they forget to replenish the capsules...
5out of 5
by A verified traveller

Posted 15-Jun-2016
Staff were friendly and helpful. The room was spotless with everything you might need. Best beds ever!
5out of 5
by A verified traveller from Darmstadt

Super schönes Hotel

Posted 02-Jun-2016
Die Anreise mit der Tube war sehr angenehm weil in unmittelbarer Umgebung sich die Station Marble Arch befindet. Das Ein- & Auschecken funktionierte problemlos und die Mitarbeiter waren sehr nett. Das Hotel und die Zimmer waren sehr modern und sauber
5out of 5
by A verified traveller

Perfect location and friendly approachable staff

Posted 31-May-2016
We had a very comfortable 2 night stay at this hotel. Staff were so welcoming and helpful. Breakfast was very good and had a lot of options. Location was fantastic 2 min walk from Marble Arch underground. Only fault I would say is the sofa bed wasn't very comfortable. Everything else was perfect and I would definitely return again.
5out of 5
by A verified traveller from Calgary, AB Canada

Great hotel with all amenities and location!

Posted 18-May-2016
Enjoyed everything about this hotel it made the stay in London so much more enjoyable.
4out of 5
by A verified traveller from tokyo

Location was nice

Posted 09-May-2016
Nice location for sightseeing. Bus tour pick up service was available at this hotel. Hyde park is very near and good for walking.
4out of 5
by A verified traveller

Ideale ligging

Posted 03-May-2016
Pros: Ligging
Groot hotel, met vriendelijk en behulpzaam personeel. De kamer was ruim met voldoende faciliteiten. Nespresso app, waterkoker en de inhoud van de minibar was complimentary( geen alcohol inbegrepen), tevens een IPad op de kamer en prima werkende gratis WiFi. Op een toplocatie! 5 min loopafstand van metrostation Marble Arch. Je loopt direct Oxford Street op, waar je kilometers lang kunt winkelen. Hyde park is op 5 min loopafstand. Door het park heen ben je binnen een 20 à 30 min wandelen bij Harrods. Ontbijt is op basis van een buffet. Genoeg keuze tussen: broodjes, muesli, fruit, pannenkoeken, omelet,maar ook Engels ontbijt is zelf samen te stellen.
5out of 5
by A verified traveller

Posted 02-May-2016
Dejligt og rent hotel. Værelserne var som beskrevet og hotellet lå tæt på Oxford street.