Ratings based on 851 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

ロンドンの中心にあり、どこへ行くにも便利なホテル

Posted 15-Feb-2017
チャリングクロス駅に隣接している便利な立地のホテル。古いホテルのようだが、改装済みで設備は良い。特にバスルームは床暖房が入っており、冬の滞在であったが快適だった。従業員の対応も良い。 ただ、駅近なので夜は酔っ払い?の声で多少賑やかに感じるかも知れない。これさえ気にしなければ、リーズナブルで快適ないいホテルだと思う。
5out of 5
Recommended
for Everyone
by A verified traveller from ドイツ

アクセスよし、部屋の広さもよい

Posted 12-Feb-2017
出張で1泊利用しました。 どこに行くにもアクセスがよく、自由時間には徒歩で散策できました。すぐ近くにはスーパーマーケットも薬局もあり、長期滞在でも便利だと思います。 部屋は広くて清潔、大通りに面しているのに音は気になりませんでした。 次回の宿泊でもまた泊まりたいです。
5out of 5
Recommended
for Everyone
by A verified traveller

The staff was amazing

Posted 12-Feb-2017
Pros: Everything
Cons: Larger standard double room
Location: Transportation and tourist sites were within walking distance. Soho, Trafalgar Square, the Thames, National Gallery, National Portrait Gallery
The staff was the highlight of our hotel experience.....We were greeted with smiles, hellos, "how are you" and "don't forget to bundle up". No request was denied and all with a smile. The hotel was sparkling and shiny, new decor, all equipment in order and working well. The location was perfect ! Transportation and walks to tourist sites all right there. We were delighted and would definitely return.
5out of 5
Recommended
for Everyone
by A verified traveller from Montreal

super hôtel extrêmement bien situé

Posted 11-Feb-2017
Personnelle attentionné chambre impeccable déjeuner proposé à bon prix pour sa qualité Grâce à Expedia le prix était également raisonnable ce qui n'est pas le cas si on réserve directement à cet hôtel dont le prix est très élevé.
Comment from Hotel Management
12-Feb-2017 by Maria, Hotel Management
Thank you very much for your good reviews. We hope to see you back soon. Have a good day.
5out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Ontario

Posted 05-Feb-2017
Very nice hotel close to many attractions. Friendly staff that quickly rectified any issues.
Comment from Hotel Management
12-Feb-2017 by Maria, Hotel Management
Thank you very much for your kind reviews. We hope seeing you soon . Have a good day. Warm regards
4out of 5
Recommended
for Everyone
by A verified traveller from Northumberland

Good hotel for the theatres

Posted 03-Feb-2017
The hotel was clean and comfortable and we chose this one because we have been before and it is handy for theatre land. We chose not to order breakfast upon checking in as for £15 it is a bit expensive, but mainly because we like to have breakfast late, and not be tied to hotel serving times. We did want a cup of tea in the morning in the room, but unfortunately the milk in the fridge was on the turn. I couldn't work out how to use the phone in the room! We went to Costa across the road for breakfast. We were able to book a Big Bus guided tour (excellent) from the reception and get on at a stop two minutes walk at Trafalgar Square. The large hotel was nice and quiet and we enjoyed two comfortable nights sleep. After the weekend the staff at reception were helpful with advice and kept our bags safe whilst we went to the National Gallery. We would definitely stop here again.
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, fantastic staff

Posted 28-Jan-2017
Pros: location, staff, cleanliness, facilities
Cons: bit pricey
Location: fantastic location to Charing Cross station (above it!)
Great hotel for location, excellent staff. Rooms well maintained, maybe a little small. Last time had a large room was fantastic, this time bit small
5out of 5
Recommended
for Everyone
by A verified traveller from Mülheim-ruhr

Tolles Hotel, super Lage, gerne wieder!

Posted 23-Jan-2017
Cons: Kleiderhaken oder eine kleine Wandgaderobe für die Wintermäntel/Jacken würden das Zimmer komplettieren.
Location: Das Hotel liegt mittendrin, Theater, Museen und Shopping sind fussläufig zu erreichen.
Freundlicher Empfang im Hotel, super Zimmer, ruhig nach hinten raus, ausgestattet mit iPad, TV ,Wasserkocher, Kaffeemaschine und kostenlos bestückter Minibar, Bad mit großzügiger Dusche.
Comment from Hotel Management
24-Jan-2017 by The Amba Hotel Charing Cross Team, Hotel Management
Dear Patricia, Thank you for your review. We are delighted to hear that you enjoyed your stay with us and especially the location. We would like to apologise for the inconvenience regarding the hangers in the wardrobe and we will pass on the feedback. We hope to see you back in the near future. Kind regards, The Amba Hotel Charing Cross Team
5out of 5
Recommended
for Everyone
by A verified traveller from Dumbarton

Nice hotel centrally located

Posted 20-Jan-2017
Our concern was that, with the hotel location being beside Charing Cross Station, it may be too noisy or rowdy. Fears went immediately on entering the beautiful hotel. No outside sounds were noticeable. On entry we were met by a friendly young man who immediately offered us bottled water "to refresh uoubafter your journey here". Nice touch! Facilities were excellent & very welcoming. The bedroom was spacious and the shower toilet was made fern and clean. There was even a free non-alcoholic mini bar in the room which was constantly topped up with milk, water, crisps and biscuits. We even had a Nespresso coffee machine with 3 coffee-type options! On checking out we were again offered bottled water for our journey home. Trafalgar Square, the centre of all London attractions is just across the road. Reaching the start of every other big attraction is easily within 2 to 15 minutes walk! A fantastic experience all round - one of the best (& we have been going to London at least annually for 10 years!).
Comment from Hotel Management
24-Jan-2017 by The Amba Hotel Charing Cross Team, Hotel Management
Dear Dave and Jackie, Thank you for your review.We are delighted to hear that you enjoyed your stay with us and the extra amenities. We hope to be able to welcome you back in the near future. Kind regards, The Amba Hotel Charing Cross Team
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jan-2017
Pros: location location
wonderful stay, loved the hotel, great locate, very good breakfast, friendly staff will def recommend
Comment from Hotel Management
13-Jan-2017 by Sid , Hotel Management
Dear Maria, Thank you for your review. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you again in the near future. Kind regards, The Amba Hotel Charing Cross Team