Ratings based on 924 Verified Reviews

4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location!!

Posted 26-May-2017
Wonderful stay ! Perfect location for visiting sites, buses and train!
5 out of 5
Recommended
for Everyone
by A verified traveller

Very Great Experience

Posted 24-May-2017
First of all, the staff are all very friendly, welcoming, and helpful. Even though I may have had initial difficulty with the London accent (as I am from the U.S. and a first-time traveler), they were willing to bear with me and help me with all of my questions. I found the daily room cleaning to be very refreshing from my normal routine. The cleaning may have kept me from having to clean up an absolute mess on he day of checkout, since I would not have tidied up very often. I also greatly enjoyed the complementary snacks in the room. I made sure to try each one at least once, and they were all quite delicious. I believe the location was very convenient, as it was within 2 minutes of walking of two different London Underground stations. It was also located very close to several restaraunts that I dined at during my trip. Of course, since the hotel is in central London, it is almost equidistant from most of the attractions a tourist would want to see. Plus, being able to easily ride the Underground back to near the hotel after a day of sight-seeing was very nice. Overall, I had an amazing stay at this hotel and in London in general. I did my best to thank the staff while I was there, but I hope they may receive thanks through this review, as well.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver BC CANADA

I can't believe how soundproof it is

Posted 12-May-2017
This hotel is right in the thick of it, yet you would never know it when you're in your room. My room was as quiet as can be (minus someone above me who stomped like an elephant) but when you leave the front doors you are right in the mix and close to everything you could ever want or need. Starting at about 5pm there are tons of drunk people wondering about and it feels a bit shady in the late hours but step back inside and it's calm as can be. The staff were pretty amazing, I was ill and had to stay an extra night and they were incredibly accommodating. They are so attentive and are always checking to see if you need anything extra. At checkin they even asked about my shower/tub preference. The windows open which is a huge plus for me. The linens are great and the room had everything I could ever need. There are 5 places to charge a phone with just a USB cable and there are even North American outlets, as well as the uk ones. If you want to stay in the heart of the action while still having a quiet oasis then this is the place for you.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Great location and peaceful home base

Posted 09-May-2017
The Amba Hotel Charing Cross could not possibly be in a better location. From all the sights to see in Westminster to the southeast, the great shopping of Soho and Hyde Park to the north and northeast, and the historic St Paul's, Borough Market, The city, and Old Spitalfields in the east, this puts you in the middle of all of that. Get used to walking into Charing Cross Station directly below you or take the short lane from the hotel to Embarkment Station. The hotel itself is modernized and is an effective refuge from the hustle and bustle of the city. Highly recommended.
Comment from Hotel Management
09-May-2017 by Amba Hotel Charing Cross, Hotel Management
Dear John, Thank you for sharing your 5 star review of your recent stay with us at Amba Hotel Charing Cross. I am delighted that you highlight our fantastic location and we hope to have the pleasure of welcoming you back again on your next visit to London. Kind regards, Steve Cane General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location for all we wanted to do.

Posted 07-May-2017
Pros: It's location, comfort and staff friendliness.
Cons: The carpet in our room could do with a shampoo.
Location: Next to Charing Cross station and underground. Near Covent Garden and the Embankment. Plenty of good bars and restaurants nearby.
Comfortable hotel in central location. Ideal for everything we wanted to do. Hotel staff were excellent, especially Nials the concierge. He recommended restaurants, phoning to make our reservations. Enjoyed the free treats in the fridge. We had no view from our room, and it was dark but we weren't there to admire the view. Our friends had a better outlook.
Comment from Hotel Management
09-May-2017 by Amba Hotel Charing Cross, Hotel Management
Dear guest, Thank you for sharing your feedback of your experience with us at Amba Hotel Charing Cross. I am delighted that you highlight our fantastic location and Niels was on point, as ever, with his recommendations. We hope to see you again very soon. Best regards, Steve Cane General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from new york

Center of tourist London

Posted 07-May-2017
The hotel is walking distance to all major sites. It's clean, has a bar and a gym. The room is small, but the bathroom is bigger than I have ever had in Europe, and brand new. Overall, it was way better than I expected, and good enough to repeat, even though I usually try to stick to 5 stars.
Comment from Hotel Management
09-May-2017 by a, Hotel Management
Dear Mila, Thank you for sharing your 5 star review of your recent stay with us at Amba Hotel Charing Cross. I am delighted that you highlight our fantastic location and found the rooms well appointed. We hope to see you again very soon. Best regards, Steve Cane General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Greenville NC

Hands down the best hotel in London for the money

Posted 06-May-2017
Staff are enthusiastic, competent and very willing to go out of their way to help. Extra amenities like use of IPad in room, free mini fridge snacks that are refilled every morning, evening wine and lighted candles on the steps. We looked forward to coming back to our room to refuel for our next activity. Close to theatre and underground. We stayed 8 nights. Highly recommend
Comment from Hotel Management
09-May-2017 by Amba Hotel Charing Cross, Hotel Management
Dear Tony & Beth, Thank you for sharing such a wonderful review of your Amba Hotel Charing Cross experience! I am absolutely thrilled that you mention the Team. They really do try to create a 'home away from home' for all of our guests, and I am delighted that they have delivered! I do hope to welcome you back to Amba Hotel Charing Cross soon again. Best regards, Steve Cane General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Good place in London

Posted 06-May-2017
Always looking for good place in London as rooms often small & prices high!. Here the room was a great size with good bathroom and nice toiletries: Best was free snacks in the mini bar as well as water, beer and a small bottle of prosecco. Location right enxt to Charing Cross station so easy walk to royal sights, National & Portrait galleries and Covent Garden. If price not too high - seems to depend on season - this is a geat option
Comment from Hotel Management
09-May-2017 by Amba Hotel Charing Cross, Hotel Management
Dear Guest, Thank you for sharing your kind words and wonderful review on your recent Amba Hotel Charing Cross experience. I am delighted that you highlight our fantastic location which is perfect to see many of London's highlights on foot. We hope to see you again very soon. Best regards, Steve Cane General Manager
3 out of 5
by A verified traveller from Moscow

Very small room.

Posted 05-May-2017
Pros: Location is fine
Cons: Room couldn't be any smaller.
Grossly unbalanced price/quality ratio. If it was the price of a 3* hotel, I wouldn't say a thing, but it is priced as a 5*. The room is really very small and has no ambiance. The bathroom is large, but not very attractive. The view from the room is overlooking the other building. There is no ironing board in the room, the corridors are long. The room is quite though, the bed is comfortable enough.
5 out of 5
Recommended
for Everyone
by A verified traveller from Marlow

Lovely hotel

Posted 04-May-2017
Pros: The very friendly and helpful staff
Cons: Nothing
Location: Part of Charring Cross Station so excellent location. Faulty Towers Restaurant is in the hotel,,,highly recommended.
Clean modern rooms. Very friendly staff. Excellent location. Cannot fault this hotel.
Comment from Hotel Management
09-May-2017 by Amba Hotel Charing Cross, Hotel Management
Dear Dave, Thank you for sharing your 5 star review of your recent stay with us at Amba Hotel Charing Cross. I am delighted that you highlight our fantastic central London location and were impressed with the service of the team. We hope to see you again very soon. Best regards, Steve Cane General Manager