Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveller from UK

Great hotel good location.

Posted 06-Apr-2015
Really great hotel in a superb location. Will certainly stay again.
5 out of 5
by Annette from Australia - ACT - Canberra

Posted 22-Dec-2014 on Wotif
Pros: Location near Trafalgar Square. Very nice hotel and room.
Cons: Bit expensive - but that's London
5 out of 5
for Everyone
by A verified traveller from Australia

Great Location

Posted 02-Nov-2014
Pros: Location, wifi access, comfort of room.
Cons: Explain the VIP room is ONLY for executive room guests. Bit embarrassing to go in and not supposed to be there! Didn't see any signs advising us.
Location: Fabulous location. All of the major London sights are within walking distance plus major train and tube station below the hotel.
Hotel is situated above Charing Cross station so very accessible. Walking distance to all major attractions so no need to waste time (or money) waiting for tubes. Extremely helpful and friendly staff. Very comfortable room with complimentary nibblies in the mini bar. Would highly recommend.
5 out of 5
for Everyone
by A verified traveller from South Yorkshire, England

Lovely hotel ideally situated.

Posted 21-Oct-2014
Pros: Beautiful clean rooms and public areas - great choice for breakfast too, very good value for London.
Location: Just minutes away from Trafalgar Square, Leicester Square, Covent Garden and The Savoy theatre and Lyceum theatre - all within walking distance!
We stayed at this hotel to celebrate my husband's 80th birthday - we chose it because of location and price and it suited us very well. From checking in to leaving the staff could not have done enough for us, our deluxe room was comfortable and spacious. We were shown to our room and minutes later my husband was presented with a bottle of champagne in an ice bucket and a large piece of chocolate cake with Happy Birthday iced onto the plate - what a lovely thoughtful surprise! We would love to return again.
5 out of 5
for Everyone
by A verified traveller from Roma


Posted 15-Oct-2014
Cons: A voler essere più che pignoli, ma proprio a volerlo esserlo, il collegamento WiFi ( che comunque già va bene com'è).
Location: Centralissima e ideale per spostarsi sia a piedi sia coi mezzi pubblici.
Ottimo hotel sotto ogni punto di vista: posizione centralissima, collegamento trasporto pubblico (bus, tube, treno), comfort delle stanze, ospitalità, stile ed eleganza. Il top dell'eccellenza però è rappresentato da uno Staff eccezionale: professionale, attento, efficientissimo, sempre pronto e rapidissimo nel soddisfare ogni tipo di richiesta. Inoltre in molti parlano italiano (PAOLO alla Reception, Marcello al Risorante).
5 out of 5
by Clifford from Australia - QLD - Brisbane

This traveller left a rating score only Posted 14-Oct-2014 on Wotif
5 out of 5
by Matthew from Australia - VIC - Melbourne

Posted 06-Sep-2014 on Wotif
Pros: Excellent location. Easy to get to.
Cons: Breakfast pretty average.
Location: Great for covent garden
Value: Affordable; Sept 2014 doing some renovations. A little disruptive.
5 out of 5
by Lindsay from Australia - QLD - Townsville

Posted 19-Aug-2014 on Wotif
Pros: Great location
Location: Perfect
Facilities: Top of the line; Value: Amazing;
5 out of 5
by Vicki from Australia - NSW - Sydney

Posted 14-Jan-2014 on Wotif
Pros: Location to West End, underground and buses
Cons: None
Location: Outstanding
Facilities: Home away from home; Value: Affordable; Service: Outstanding, Great Staff!; Cleanliness: Immaculate; Friendly and efficient staff
5 out of 5
by Vicki

Posted 25-May-2013 on Wotif
Pros: Location and efficient and friendly staff