23 Matheson Road

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Overview of 23 Matheson Road

23 Matheson Road

2.5 star property
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Housekeeping
Map
23 Matheson Road, London, England, W14 8SN

Explore the area

  • Popular LocationKensington High Street7 min walk
  • Popular LocationEventim Apollo20 min walk
  • Popular LocationKensington Palace5 min drive
  • AirportLondon (LHR-Heathrow)27 min drive

Choose dates to view prices

About this area

London

23 Matheson Road is located in West Kensington, a neighbourhood in London. Royal Albert Hall and Eventim Apollo are cultural highlights, and travellers looking to shop may want to visit Westfield London Shopping Centre and Harrods. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Natural History Museum, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: West Kensington Underground Station is 4 minutes on foot and Barons Court Underground Station is 10 minutes.

What's nearby

  • Kensington High Street - 7 min walk
  • Eventim Apollo - 20 min walk
  • Natural History Museum - 4 min drive
  • Royal Albert Hall - 4 min drive
  • Kensington Palace - 5 min drive

Getting around

  • West Kensington Underground Station - 4 min walk
  • Kensington (Olympia) Station - 8 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • Cafe Continente - 3 min walk
  • The Cumberland Arms - 5 min walk
  • Bonjour Brioche - 5 min walk
  • Miran Masala - 5 min walk
  • The Hand and Flower - 5 min walk

About this property

23 Matheson Road

London hotel in West Kensington, walk to Kensington High Street
This hotel features coffee/tea in a common area and a reception hall.
23 Matheson Road offers 15 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with digital channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages spoken

English, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Parking and public transport

  • No on-site parking available

Food and drink

  • Coffee/tea in a common area

Conveniences

  • No lifts
  • Reception hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • Digital channels
  • Flat-screen TV

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 3 PM - 8:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The property is closed between 21 March and 2 April.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 4 and younger are not allowed at this property; all guests older than 4 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not accept package deliveries on behalf of guests.

We should mention

Children 4 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

23 Matheson Road Hotel London
23 Matheson Road Hotel
23 Matheson Road London
23 Matheson Road Hotel
23 Matheson Road London
23 Matheson Road Hotel London

Overall score and ratings

3.2
Rating 5 - Excellent. 17 out of 109 reviews
5 - Excellent 16%
Rating 4 - Good. 41 out of 109 reviews
4 - Good 38%
Rating 3 - Okay. 19 out of 109 reviews
3 - Okay 17%
Rating 2 - Poor. 15 out of 109 reviews
2 - Poor 14%
Rating 1 - Terrible. 17 out of 109 reviews
1 - Terrible 16%

3.4/5

Cleanliness

3.3/5

Staff & service

2.8/5

Amenities

3.1/5

Property conditions & facilities

2.0/5

Eco-friendliness

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2022

3/5 Okay

Stayed 1 night in Feb 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found multiple bed bugs
Stayed 2 nights in Jul 2021

3/5 Okay

Liked: Staff & service
Average accommodation
Thin walls, so quite noisy and WiFi was really bad - but I guess you get what you pay for.
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, basic facilities but fully functional and overall a very pleasant stay.
Stayed 1 night in Oct 2020