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Good location. Hotel room clean comfortable with all you need. Staff couldn't do enough for you, very helpful !! Didn't eat breakfast was far too expensive £22 per person.
We rented a 2 room apartment and that was at 5 star level and the service & concierge was also perfect. We had left an awful apartment and service in Mayfair very early in the morning and they were so kind as to check us in at 8 am . I woudl definetely stay here again .
We stayed over on New Years Eve we found the staff helpful friendly very accommodating, It was very close to Gloucester Rd tube station. walking distance to the V & A Museum, the Natural History Museum & Harrods which pleased us greatly, we would definitely stay there again
A good experience and everything we needed for our short stay in central London. A great kitchenette that was useful for us with breakfast etc.
My first stay at a Citadines - for some reason I had assumed in was not a “normal” hotel because of the Aparthotel name. But the standard rooms are extremely spacious and very well designed - in fact much better than any other comparable price chain hotel.
I only stayed here for one night. I would have to say I found the hotel to be more of three star hotel than four star. The room and bedding were clean but I think the hotel in general was a little unkept. Nothing really to complain about as I only slept there one night as I was out sight seeing. ...
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