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Staff were friendly and efficient, they acknowledged us every time we passed through reception. The room wasn't huge but was very clean and comfortable. The dining room was small but the breakfast menu was varied and the food was delicious.
Everything was fine although the beds in a standard room are only Queen size so the only way to get a King size was to upgrade , which you are offered on arrival for £50 extra per night . Seems a bit of a con most hotels have large doubles or King beds the Queen is one up from a single . In future ...
Nice attentive service at a convenient location for Covent Garden. Not far from Embankment tube station. Good selection of restaurants and pubs in the vicinity. Very professional staff, unintrusive yet helpful when requested. A comfortable stay and a safe bet for this area.
We arrived early to be met by attentive and friendly staff on Reception and Concierge who couldn't do enough for us. The room was a particular highlight as too was breakfast in the dining room
The hotel is great, extremely comfy bed. However the breakfast service was terrible had to wait 30mins for porridge and the English breakfast was ok but they got the order wrong twice
We had an immaculate stay here. Each and every staff were helpful and kind. Across the street from Hyde Park, our room had a beautiful view of the city and park. Nothing more we could have wanted.
Was a lovely place to stay, while in London for a few days. Easy check in/ check out. Staff were helpful with any questions. I would recommend friends to stay at hotel, I would also stay again. Was a nice experience
Friendly staff. I was surprised that at a Best Western hotel that we were not shown our room, just told where it was. At others there is usually a porter as well. The room was severely cramped, probably the corridor was included to make the basic minimum room size. However, I would recommend the ...
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