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Great location in central London. Great facility, nice staff, and great restored building. If I had one complaint is our room was a little small for four people but looking at the hotel map it appears we had one of the smaller rooms in the hotel so it may not be a problem throughout the hotel.
Friendly staff. Great view of the London eye and Big Ben. A few minutes walk across the bridge to Big Ben and the London eye is literally next to the hotel. Waterloo station is next door so very convenient to the tube.
Nice hotel. I got the package with complimentary breakfast and afternoon refreshments/drinks - food was good. The room was nice, staff was nice, and neighborhood and hotel felt safe. It was also very convenient for a stay in London - close to Kensington Palace, Hyde Park, the Underground (about 10 ...
Stayed here last year while renovations were going on. What a pleasant surprise, to the reception and new bars are brilliant and comfy, although a little pricey.
The staff have the feel of a 4 star hotel. The rooms and bathrooms are nice size. However, the room decor is stale. I think it is a good hotel but the price is high for what you get. We paid about $375 per night. Breakfast was included, but it is really nothing more than a Hampton Inn style breakfast. ...
It is a pretty clean hotel with incredibly friendly and helpful staff at the front desk. They go out of their way to make you feel comfortable - definitely, deserving a positive recommendation.
Except for the A/C that is not like the ones we are used to in America ( be advice if you travel in winter months you won't have that problem) , everything else was perfect. Nice and comfortable rooms, staff very nice and helpful, hotel very close to metro station (London Bridge) and food markets ...
We had a pleasant experience and the food was good. Except for the sandwich I bought and took to my room and ate 5 hrs latter gave me diarrhea. I got stuck on a lift.
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