Ratings based on 54 Verified Reviews

3.7 out of 5
77% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Malaysia

Nice Resort Hotel with great facilities, but..

Posted 16-May-2017
Pros: The Staff was great. Pool was good.
Cons: Room maintenance. Amenities.
Location: Nothing much nearby.
Hotel looks is great, the lobby was beautiful, the staff was very friendly and helpful. The downside is the room. I booked a deluxe room because i wanted the ocean view. Got what i asked for but with not so great room condition. The toilet was flooding with water, the tub looks old and water pressure was so-so. Amenities was for 1 person only (only one toothbrush) The aircond is not working and we literally sleeping in sweat. Call the technician twice but nothing change. Request room change but was declined because they told us the room are all booked.
3 out of 5
Recommended
for Everyone
by A verified traveller from malaysia

Posted 01-Mar-2017
Nice hotel but far from town. There's restaurant nearby. There is no iron in room or ironing room.
5 out of 5
by Xueliang

Good experience of stay

Posted 28-Dec-2016 on Hotels
I have stayed in this fantastic hotel for many times, it's the best experience this time, the room I stayed was an exacutive type, big size, good housekeeping, everything was great, except for the club lounge, no much food there, fried dumpling was the only option, many kinds of drinks were available though.
3 out of 5
by A verified traveller

Despite its age, well maintained.

Posted 18-Oct-2016 on Hotels
Had a good deal for two nights but when I wanted to extend another night cannot get the same rate for the third night. Despite its age, it is still well maintained and comfortable except there is no WiFi in the room
5 out of 5
by A verified traveller

Great seaside resort with beautiful garden

Posted 23-Sep-2016 on Hotels
The room in the bungalows are great, mine had a great view of the beautiful garden and the sea. Nice staff everywhere. Magnificent wide long beach that extends for miles, perfect for watching sunsets and the island of Bali. The beach front restaurant is just great for buffet breakfast and other meals. The only drawback: during my second stay, the bungalow was at the far end of the resort, and Wi-Fi signal was nearly non-existent all the time.
Comment from Hotel Management
12-Oct-2016 by General Manager, Hotel Management
Dear Sir/Madam, Thankyou for taking the time to review your stay with us. We are very pleased that you enjoyed your accomodation. We do take pride in catering to our guests’ needs the best way we can. We look forward to welcoming you back to our hotel in the future. Take care. Best Regards, Doni Priadi E-commerce Officer The Jayakarta Lombok, Beach Resort & Spa
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Sep-2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller

OK hotel by the beach

Posted 11-Aug-2016
Hotel rates itself a 4 star due to its facilities, but it feels more like a 2.5 or 3 star hotel. Rooms are dated and wifi is not very strong. There are not many other restaurants walking distance around. That being said, the resort is lovely, the breakfast is good and the restaurant is OK.
1 out of 5
by A verified traveller from malaysia

Horrible place ! Will never stay there again!

Posted 04-Jan-2016
Everything is old . And there is no wifi in the room ! The food was awful
5 out of 5
Recommended
for Everyone
by A verified traveller

The Jayakarta Lombok Hotel & Spa

Posted 20-Oct-2015
Pros: Well maintained, quiet location.
Location: A bit far out of town center, but not impossible to get anywhere by taxi.
Wonderful place to stay, own quiet beach. a little far out of town center, need a taxi to get around places.
5 out of 5
Recommended
for Everyone
by A verified traveller from Perth, Australia

Great gardens and pool area, comfortable rooms

Posted 16-Sep-2015
Pros: The setting and gardens, location from the Jetty, breakfast buffet was a delight.
Cons: Access to a PC or an IT room
Location: Town centre is close, about 30 min. drive, visit the markets and shopping centres
Very enjoyable stay, comfortable rooms, had an upgrade to pool side, restaurants serve good value food for a good price
Comment from Hotel Management
03-Oct-2016 by Doni Priadi - Ecommerce officer of The Jayakarta L, Hotel Management
Hello Rene, Thank you for staying with us and for taking the time to write a review! We are so glad to Hear that you enjoyed your stay and i'm looking forward to having you again as a guest in our hotel.