Staff was very friendly. Tried to be helpful. Had a great selection of bikes to rent that were in good condition. The bed and sheets were clean but the bathroom was a bit gross and smelled like smoke. The toilet, shower, sink, mirror and garbage can needed a deep cleaning. Not once did they come and clean the room on a 3 night stay. Other guests were very loud. There are huge windows for doors and in bathroom so it makes it very hot and not very sound proof. The wifi is extremely slow and we are used to slow internet living in other countries. The TV didn't work but that wasn't a huge deal. Our first room the aircon did not work and no fan, so they did give use another room where the air worked. It is right by the mosque so the call to prayer is extremely loud several times a day and sometimes at night you can hear the music to the restaurants and bars. Gili T not the place to go if you want a calm quiet island.