Overall average experience; upon check-in our room keys would not work, no wi-fi in public areas as stated on Expedia, hotel breakfast was very busy, no trays, plates or silverware were available. Once we did get them, I discovered that they did not offer yogurt for breakfast. I am a recent bariatric patient, so my breakfast choice was limited to oatmeal.
The staff at this hotel was so accommodating. The staff as we arrived greeted us warmly and were so helpful. As we were bringing in luggage, they ran to help catch an elevator for us. At the pool, both a security employee and a maintenance employee came through just to check and make sure everything was good. Both asked how we were and if they could help with anything. Even as we walked past a few housekeeping staff on our way out in the morning, they greeted us in such a friendly way.
Otherwise known as the Lilac Village, Lombard has hosted a Lilac Festival every May since 1930. “Little Orphan Annie House,” built in the Italianate architectural style, serves as a museum to the Harold Gray character created there. Oak Brook boasts the Oak Brook Sports Core, which features polo fields, a golf course, swimming and tennis facilities.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.