- Liked: Cleanliness
- Disliked: Staff & service, property conditions & facilities, room comfort
The worst hotel I've ever been!
Completely overloaded with not enough entertainment facilities: cafes, bars and restaurants to meet booking's volumes. Food - cold, tasteless, the worst I've ever had (a half board option) all 6 days we were eating in a town. There was no 4 star restaurants, only 2 with 3 stars rating, only rooms apparently were specified by the amount of stars. The check in was a night mare process: staff - a bunch of ignorants, it took us an hour to complete for 4 people with loads of errors from the receptionist side. For the first two days we've had no power in all sockets in the room, Tv and phone didn't work, hair dryer in the bathroom neither. We've asked for an extra pillow after first night, but never got it :( The rooms' wall were so tiny, that every time, when people from next door rooms were opening/ closing the doors, we've an impression, that somebody's trying to get to our room. Key card for the room also stopped working after two nights and never been sorted so we've had to ask for another one to be able to get to our own room! This is not a 4 star hotel, even not a 3 star hotel! Maximum 2 stars! Horrible experience!!!