expedia
Photo gallery

H·TOP Royal Star & SPA

Star Rating
4 out of 5

Information

Reviews

3.3 / 5
354 reviews

Amenities

  • Pool
  • All-inclusive
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Fenals Beach
    10 min walk
  • Popular Location
    Lloret de Mar Beach
    12 min walk
  • Restaurant
    Rancho
    2 min walk
  • Restaurant
    The Nags Head
    3 min walk
  • Airport
    Gerona (GRO-Costa Brava)
    23 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-12-15. Try updating your dates to see prices for your trip.

    About this area

    Lloret de Mar

    Located in Lloret de Mar, H·TOP Royal Star & SPA is near the beach. Water World is a popular attraction and the area's natural beauty can be seen at Lloret de Mar Beach and Fenals Beach. Travelling with kids? Consider Gnomo Park and Pinya de Rosa Botanical Garden. Our guests appreciate the hotel's central location.

    Visit our Lloret de Mar travel guide

    What's nearby

    • Popular Location
      Fenals Beach - 10 min walk
    • Popular Location
      Lloret de Mar Beach - 12 min walk
    • Popular Location
      Water World - 15 min walk
    • Popular Location
      Gran Casino Costa Brava - 18 min walk
    • Popular Location
      Santa Clotilde Gardens - 19 min walk

    Getting around

    • Blanes Station - 7 min drive
    • Barcelona (BCN-Barcelona Intl.) - 72 min drive

    Restaurants

    • Rancho — 2 min walk
    • The Nags Head — 3 min walk
    • Restaurant Free Wok — 4 min walk
    • McDonald's — 7 min walk
    • Can Guidet — 10 min walk

    About this property

    H·TOP Royal Star & SPA

    2 restaurants, 2 outdoor pools and an indoor pool are available at this smoke-free hotel. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. All 397 rooms offer WiFi, fridges and TVs with satellite channels. Hairdryers and desks are also available to guests.

    All-inclusive details

    All-inclusive room rates at H·TOP Royal Star & SPA are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
    Food and beverages
    Buffet meals, snacks and beverages included

    Property amenities

    Internet

    • Available in all rooms: WiFi (EUR 5 per day)
    • Available in some public areas: WiFi (EUR 5 per day)

    Parking and public transport

    • No on-site parking available

    Food and drink

    • Buffet meals, snacks and beverages included
    • 2 restaurants
    • 1 poolside bar and 1 bar

    Things to do

    • 2 outdoor pools
    • Arcade/game room
    • Bike hire
    • Billiards/pool table
    • Children's pool
    • Indoor pool
    • Playground
    • Sauna
    • Spa services

    Family friendly

    • 2 outdoor pools
    • Arcade/game room
    • Children's pool
    • Indoor pool
    • Playground
    • Fridge

    Conveniences

    • Lift
    • Free newspapers in reception
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Luggage storage
    • Multilingual staff

    Languages spoken

    • Dutch
    • English
    • French
    • German
    • Italian
    • Russian
    • Spanish

    Outdoors

    • Garden
    • Pool umbrellas
    • Terrace

    Spa

    • Turkish bath/hammam

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel

    More

    • Smoke-free property
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Bathtub
    • Bidet
    • Hairdryer
    • Towels

    Entertainment

    • satellite channels
    • TV

    Food and drink

    • Fridge

    More

    • Desk
    • Safe (surcharge)

    Nearby things to do

    Activities

    3.3

    Guest rating

    5 - Excellent
    52
    4 - Good
    108
    3 - Okay
    107
    2 - Mediocre
    55
    1 - Poor
    32
    3.5
    Cleanliness
    3.5
    Service and Staff
    3.3
    Amenities
    3.2
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Three day stay started with being shouted at by waitress Lola. Made a complaint to receptionist Sabina, she stared and rolled Her eyes at us. Very rude with no customer service skills. We had to pay for the spa facilities and there was a power blackout whilst we were in the steam room and it never came back on, when we told receptionist Sabina she rolled her eyes as if to say we were lying. I then told her I had worked in Accor hotels and her behaviour was totally unprofessional. She then dropped the refund in my sisters hand a stormed off without a word. The hotel was generally clean and the rooms looked clean, but we had a major problem and it resulted in a full refund after much stress. If a representative for h.top hotel chain would like to comment or make contact please do. Total disaster from start to end. We Stay in h.top hotels a lot and have never Had these problems. The receptionist Sabina really made things a lot worse with her total rudeness and she is a very bad representative for the hotel chain. If it was my first time in a h.top hotel I definitely would not want try another one. So I suggest she has training in how to treat guests. Cleaning staff need to be retrained in hygiene. Manager totally refused to see me when I requested to see him concerning the very delicate situation, I then was left waiting for 45 minutes and my airport transfers had to wait. The manager should have dealt with my complaint and not the receptionist. Not happy

    Stayed 3 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service

    Eah1st

    Had stayed previous so return just as happy

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    It was walking distance to the beach and shops. It was a lovely get away for mr and my partner. Would go back again

    Stayed 5 nights in Sep 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Absolutely great 👍

    It’s not a 4 star but it is spotless, it’s basic decor and beds, but has fantastic hotel facilities. The fact you can use your all inclusive card at their other hotels we enjoyed too as they have different set ups, one close to the beach for example was lovely. The staff fabulous, the food fantastic for a meat eater, being a vegetarian I knew it would be chips and pasta and it was generally but every night there was a vegetable type and salad so it was easy to make a meal, I have no complaints. You don’t get quorn these places and I think that’s what the moaners want. The hotel is in a party district so it can get rowdy people there, I was personally embarrassed by some of the brits at the hotel, showing us up in true Brit fashion. The entertainment was brilliant, really couldn’t fault it. Rooms cleaned every day. Food literally on tap until 11pm, you cannot go hungry. My only disappointment was the indoor pool, cold and shallow, otherwise everything was great for a 3 star . I’d definitely go back to the area, I’d be happy at this hotel but possibly would choose the one nearest the beach. Either were lovely 😊 Fly into Girona and the hotel is 20 mins away, it was cheaper to hire a car for £25 for 5 days than £40 each way transfer.

    Stayed 4 nights in Sep 2019

    3/5

      This traveller didn’t leave comments with their review
      Stayed 4 nights in Sep 2019

      Tell us how we can improve our site