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Reviews of Anabel Hotel

4 out of 5
Anabel Hotel
Carrer del Poeta Felicia Serra Mont, 10, Lloret de Mar

Reviews

8.6

Excellent

Rating 10 - Excellent. 188 out of 401 reviews" "
Rating 8 - Good. 165 out of 401 reviews" "
Rating 6 - Okay. 31 out of 401 reviews" "
Rating 4 - Poor. 12 out of 401 reviews" "
Rating 2 - Terrible. 5 out of 401 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One off Best hotel in to Lloret to compared others which I been before. Room are modern clean. Rooms on 7th floor have superb view Very friedly staff especially Manager and receptionist Gabriela. Definitely will be back in future.
Stayed 3 nights in Aug 2023
Response from Anna on 12 Sept 2023
Dear customerWe are really happy about your Good experience inour hotel and we thank you for taking some time to write this review.We hope to have the opportunity to welcome you again son.Best regards

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff particularly
Stayed 7 nights in Sep 2021
Response from Anna on 20 Oct 2021
Dear customers Thank you for your good reaction and punctuation. Best regars

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic staff, clean hotel, nice big pool.
Stayed 8 nights in Sep 2019
Response from Anna on 3 Oct 2019
Dear customers Thank you very much for your nice comments! We hope to welcome you again in our hotel. Best regards

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly!!
Stayed 2 nights in Sep 2019
Response from Anna on 1 Oct 2019
Dear clients Thank you very much for your nice repport and for your nice rating. We hope to welcome you again ! Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from Manager on 22 Oct 2019
Muchas gracias

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from Manager on 22 Oct 2019
Muchas gracias

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,room good sizes just toilets needs refreshed.
Stayed 2 nights in Sep 2019
Response from Anna on 26 Sept 2019
Dear customers Thank you very much for your nice rport and punctuation! We hope to welcome you again soon Best regards

8/10 Good

Mark

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

2/10 Terrible

AMOS

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Aug 2019
Response from Anna on 25 Aug 2019
We don't undestand your comment !! Can you explain us what's happend??

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean, modern, nice food friendly staff, our room had a terrace with sun lounger lovely sun trap. could do with more English TV channels to choose from rather than BBC news 24 considering there were channels in Swiss & Russian :)
Stayed 4 nights in Aug 2019
Response from Anna on 23 Aug 2019
Dear customers Thank you for your nice comments and rating. We will try to rich more Enflish channels. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool. Quiet location. Clean and modern. Possibly the restaurant could have been more accesible with fewer tables. The food was nevertheless well presented and plentiful. Overall a very pleasant stay. Would recommend.
Stayed 5 nights in Aug 2019
Response from Anna on 15 Aug 2019
Dear customers We are happy to hear from your good expereince during your stay in our hotel. We hoppe to have the opportunity to welcome you again soon. We send you our warmest regards.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and great staff
The hotel and their staff were excellent; we were very pleasantly surprised by: modern clean rooms; modern public areas; excellent and engaging staff; and a good quality buffet at meal times. For a hotel in a holiday resort, we couldn’t fault it and would happily return.
Stayed 10 nights in Jul 2019
Response from Anna on 5 Aug 2019
Dear clients We trully appreciate your comments about our hotel and our staff! We hope to have the opportunity to welcome ypu back soon. Best regards

10/10 Excellent

yair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very good hotel excellent staff will come back again
Stayed 7 nights in Jun 2019
Response from Anna on 22 Jul 2019
Dear customers We trully appreciate your rating and comments. We hope to have the opportunity to welcome you again soon. Best regards

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern well located hotel.
Hotel was modern, clean & well located to explore the area of Lloret de Mar. It’s a short walk to the sea front and there are an abundance of places to eat out in the surrounding area. Only used the pool once but noticed even though it was July you could get a sun bed at any time. Comfortable seating around the bar area. The room was clean & modern with funky wallpaper. Fridge came in handy for water etc. Air con worked well & the shower was good. Staff all helpful & friendly. Only thing lacking was a decent view but we had a pool view which was fine as didn’t spend long on the balcony. 5 nights felt amount right of time in same place. No complaints.
Stayed 5 nights in Jul 2019
Response from Anna on 19 Jul 2019
Dear customers We are really happy about your good experience in Hotel Anabel and we thank you for taking some time to write this review. We hope to have the opportunityh to welcome you again soon. Best regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Lack of English in staff, toilet and shower so close, check in staff was very rude lacking the word “please” probably one of my worst check ins, no info was given before that we had to reserve the car park however it was fully booked and we had to park to the casino hotels car park. Good sufficient buffet breakfast, good room except the toilet.
Stayed 4 nights in Jun 2019
Response from Anna on 8 Jul 2019
Dear customers Regarding your experience in our hotel though we regret we did not meet your expectations and that specific aspects of yours stay were to your liking.We take note of each and every guest's observations,complaints,suggestions and comments with the goal of improving. Have a nice summer

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The triple room wasn’t the largest and the view wasn’t the best. The room however was recently refurbished, spotless and included all the required amenities including the safe and the mini fridge. The staff were all very friendly and helpful. The breakfast buffet was one of the best, included almost all the varieties and even the sparkling wine, the restaurant manager was really charismatic and very professional and all the staff were excellent and on top of every detail. The only weakness of the restaurant and the hotel in general is the lack of pleasant view so that the windows have be blacked out all the time! The swimming pool and surrounding area was really pleasant and comfortable. The location is ideal as it’s very accessible and close to everything. I would certainly recommend this hotel by all means to anyone wishes to enjoy a comfortable stay at Lloret de mar.
Stayed 4 nights in Jun 2019
Response from Anna on 1 Jul 2019
Dear customers Thank you very much for your excellent rating and comments about our hotel. We hope to see you again in our hotel. We wish you all the best.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try it, you will not be disappointed.
Lovely room and excellent food
Stayed 4 nights in Jun 2019
Response from Anna on 22 Jun 2019
Dear customers Thank you very much for your nice comments about our hotel. We wish you all the best.

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2019

8/10 Good

hans

Liked: Cleanliness, property conditions & facilities, room comfort
Good choice
Great location. Not easy to find using the gps as the hotel is in the middle of town with little streets. Limited parking but for a small fee you can park at the casino 100 mtrs away. Room is comfortable but a little noisy. Very good breakfast.
Stayed 3 nights in Oct 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was conveiniently located for beach and town centre and was very clean and wel maintained. Pool area is great with plenty of sun loungers. Only issue was that there seemed to be lots of small flies that are a pain when you are trying to relax and catch some sun
Stayed 4 nights in Sep 2018
Response from Anna on 25 Sept 2018
Dear clients We truly appreciate your comments about our hotel. We hope to have the opportunity to welcome you back soon. Best regards

8/10 Good

graham

Great stay at Anabel....
Hotel Anabel is certainly ahead of other hotels in Lloret... Very nice four star, good rooms with decent showers and comfy beds. Food is ok, could do with warm plates and a carving station however we found something nice to eat every evening. Nice pool and the indoor spa is a nice touch. The only problem we had was when a guest decided to try all room doors at 4am, the hotel should have asked her to leave or go to bed and they didn’t. Friends stayed at other 4 star hotels and we all agreed Anabel was a cut above. Great evening entertainment also.
Stayed 7 nights in Sep 2018
Response from Anna on 25 Sept 2018
Dear clients We truly appreciate your comments about our hotel. We take note of your suggestions and observations always with the goal of improving. We hope to have the opportunity to welcome you back soon. Best regards

10/10 Excellent

Nick, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel
The hotel is about a 10 minute walk from the beach. Plenty of bars close by but not too close. It is quiet at night with great air conditioning so sleeping is not a problem.
Stayed 4 nights in Jul 2018
Response from Anna Maria on 8 Aug 2018
Dear Clients We trully appreciate your comments about our hotel. We hope to have the opportunity to welcome you back soon. Best regards

10/10 Excellent

John, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very nice hotel. Big yet quiet. Great private balcony/roof terrace on rooms on the 7th floor. Staff have been fantastic and hoteel is very clean.
Stayed 5 nights in Jun 2018
Response from Anna Maria on 8 Aug 2018
Dear client We trully appreciate your comments about our hotel! We hope to have the opportunity to welcome you again son! Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018
Response from Anna Maria on 8 Aug 2018
Dear client Thank you for your puntuation. Best regards

8/10 Good

Jack, Wigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
The hotel is very clean and all the facilities are great especially the indoor pool and spa for cloudy or rainy days. The staff were great and work hard to make sure everyone has a great stay. The only downfall was some of the staff could not speak English so was hard to communicate sometimes. Overall it was a great stay and i would reccomend this hotel to anyone looking to stay in Lloret you will have a nice, relaxing stay
Stayed 4 nights in Apr 2018
Response from Anna on 10 Apr 2018
Dear clients We trully appreciate your comments about our hotel. We are working hard with our staff to rich a good knowledge of your lenguaje.Sorry for that! We send you our warmest regards .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Food won me over
Food is awesome, something different everyday and so much to choose from! Not far from the beach, aboit a 5 to 10 min walk perfectly situated because close to beach bit far away from the hussle and bussle in the evening. We had a large terrace all to ourselves since we had two rooms that were connected in the balconies, it was the highlight. They r still updating it seelms, so some rooms r super old and the top floors r much much nicer but they try to charge u extra for them.....the staff is professional and very helpful.
Stayed 6 nights in May 2017
Response from Anna on 8 Jul 2017
Dear clients We are really happy about your good experience in Hotel Anabel and we thank you for taking some time to write this review. We hope to have the opportunity to welcome you back son. We send you our warmest regards.

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Close to nightlife and shops
Great atmosphere pretty good value but food was very average

10/10 Excellent

Gilly, Cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First rate
Lovely hotel stood out from a lot of the others. Plent you of choice at meal times .Room always tidy.Friendly staff.Good entertainment too. We would rebook this hotel again

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Out-dated hotel with friendly staff
Hotel was acceptable, but the rooms need to be updated.

4/10 Poor

JT, USA- NJ

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here.
While staff is competent and congenial, the facility and operation are miserable. 15$ deposit for towels, that at times are not even available (sorry we have no towels!). Gym that is not air conditioned. Rooms that smell. No ice available except at $7.00 euro room service charge. Smell of smoke everywhere. Room keys that don't always work. Inadequate number of pool chairs, with guests locking up chairs early in the morning. Charge for the room safe. Very limited parking, also with a charge. The staff tries hard to please, but the hotel policies make it impossible for them to do so. I would never return to this hotel. Impression is that it is popular with German, Dutch and English guests that want a meal plan. I would not recommend that anyone stay here.

8/10 Good

fiona, jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quiet area
Nice medium size hotel, quieter area of Lloret, not near discos etc, but near to shops & some restaurants. Friendly, helpful staff.the fridge was not working & within an hour had been changed. Clean rooms, comfortable beds, good air conditioning system. We arrived late & had missed our evening meal so we're given a voucher to use at any lunch time. Reasonable choice of food, could have done to be a little hotter, but not always easy when served buffet style. Towel rent service an excellent idea. WIFI was not brilliant in room, had to sit in reception area to try get good connection, even then not always great.

4/10 Poor

Verified traveller

Disliked: Room comfort
Hotel is not a 4 star, a 3 star at best but......
Went to the place mid June in 2016. Was excited but when we got to the hotel several issues. - Don't book this hotel if you hiring a car, their parking place is awful and the lift dropped 4 floors for us. Jaw dropping incident luckly stopped on the 1st. - Rooms are 3 star at best and beds are not comfortable at all. - Restaurant food is average, the plus side is they do know how to make cocktails. - Cleaners do clean the place but you can tell they haven't renovated the place in a long time. - The location of this place is next to very narrow roads. - The plus side is its 5min from the beach and the it has a spa and pool side which is maintained. If I go Costa Brava, I will book earlier and get a better hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has the WOW factor
This is probably one of the nicest hotels we, as a family of 4 have stayed in. Customer service is excellent, food is varied, plentiful and tasty, and hotel is very clean. Would highly recommend this hotel to anyone staying in Lloret De Mar. We are looking forward to returning.

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Get what you pay for
Good service, good food, OK location, mediocre room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location close to beach and shopping.
Nice staff and value for the money. Offer activities and night life, close to casino and other attractions.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Longer than 2 nights next time
Very nice and neatly managed hotel. I can easily see myself staying for a long holiday at Anabel. Lovely pool and the room was clean, comfortable and all the rooms seem to have a balcony which is a big bonus. If we go back to Llotet, we will be staying at Anabel!

8/10 Good

Mike, Guildford, UK

Liked: Cleanliness, staff & service
I give it 3.8
Location . Very Good. Between the shopping area of the town and the quaint Old Town. Hotel Staff : Very friendly and helpful. Food: Very acceptable and constantly refreshed although a little basic. Pool: Excellent. Evening entertainment : although not my particular taste was of a reasonable standard. Minor complaints: Rather annoying to be charged extra for the key to safety deposit box in room, Music by the pool sometimes ridiculously loud even when sitting furthest away from speakers.

10/10 Excellent

Alan, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on...almos
Lovely hotel in a great location. Outside of the main party area so it is nice and quite at night but it's within easy walking distance of the beach etc. Staff are great very helpful and pleasant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location
hotel anabel in lloret del mar,is in a very good location . the room was very clean but a little bit small. the breakfast was very good. very nice staff. i recomend this hotel.

10/10 Excellent

David, Brighton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
A good hotel. Very clean, well maintained, helpful staff, nice pool area, good food and reasonably priced bar. The entertainment in the evening at the hotel wasn't up to much. The hotel is a good 5 - 10 minute walk, through the busy town, to the beach. It is surrounded by other hotels and apartment blocks so there isn't much chance of a sea view. The resort is very busy with lots of shops, restaurants and bars and so is not for those who want a quiet holiday. The beach is good but gets very crowded. If you are driving here, make sure you book a place in the hotel car-park otherwise your car could end up in an unsafe, expensive, rubble-strewn building site. Apart from that one problem it was a good holiday and there are some good walks along the well-maintained coast footpaths.

10/10 Excellent

Amandine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hotel
Très bel hôtel, la suite parentale est spacieuse, confortable et joliment décorée. Les commerces et la plage sont à proximités.
Stayed 2 nights in Oct 2023
Response from Dirección on 30 Oct 2023
Merci beaucoup pour votre avis, on vous attend de nouveau l'année prochaine.

10/10 Excellent

Caitlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecf
Stayed 4 nights in Oct 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Dirección on 4 Oct 2023
Merci beaucoup Nathalie! On vous attend de nouveau la prochaine saison!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ojo con la habitación que reservas
El hotel está muy bien. La zona de la piscina es genial: piscina muy grande más una pequeña para los niños también de buen tamaño. El buffet, tanto el del desayuno como el de la cena, están bien. Quizás no hay mucha variedad, pero lo que dan está bueno. El personal del restaurante muy amable. También el de recepción con los que sólo tuvimos un problema con una chica que no entendía el catalán (solo le decíamos el número de la habitación...). Las habitaciones amplias luminosas y limpias. Eso sí, alerta al realizar la reserva. En la web de hoteles.com sólo indica que existen "habitaciones dobles" y "habitaciones superiores". En otros hoteles, con estas descripciones sólo cambia la vista o algún pequeño detalle. En este caso, la diferencia entre unas habitaciones y otras es abismal. En las fotos igual no se aprecia muy bien, pero las "habitaciones dobles" no están reformadas y carecen de la misma categoría del hotel. Tanto la habitación como el baño son más propias de un hotel de tres estrellas o menos. Pudimos cambiar la categoría de la habitación pagando la diferencia la tercera noche de estar allí (el hotel estaba lleno). Merece la pena pagar un poco más y tener una habitación que encaje con el resto del hotel. La animación de las noches es quizás algo floja. Está en el centro de Lloret así que cuesta encontrar aparcamiento. Si no importa andar, por la zona de la riera (unos 20 minutos andando) siempre hay sitio.
Baño habitación superior
Habitación superior
Baño habitación doble
Habitación doble
Stayed 4 nights in Aug 2023
Response from Anna on 12 Sept 2023
Apreciados clientesLes agradecemos el tiempo empleado en evaluar nuestro hotel.Siempre tomamos las opiniones como una oportunidad de mejora y nos esforzamos año tras año en invertir y mejorar.Les deseamos lo mejor y les saludamos cordialmente.

8/10 Good

Mouloud

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympa,calme, accessible centre ville
Stayed 7 nights in Sep 2023
Response from Anna on 12 Sept 2023
Chers clientsNous vous remercions pour vos commentaires.MNous sommes ravis de vous avoir donné entiere satisfactión.Salutations cordiales.

8/10 Good

Iolanda Maria

Stayed 7 nights in Aug 2023
Response from Dirección on 4 Oct 2023
Muchas gracias Iolanda Maria, esperamos verles de nuevo muy pronto.