Llanover Holidays from £222

The hotel was perfectly adequate for our requirements, as an overnight stay for a big gig at the Principality Stadium. Our main concern was that the hotel appeared under-staffed. The staff we met were as helpful as they could be, but were trying to manage reception and the bar at a busy check-in time.

We stayed at the Diplomat Hotel to attend our friends wedding day. The venue was perfect, the attention to detail and attentive staff made it memorable. Our room was spotlessly clean and well presented. Very happy!!

Great overnight stay Location is perfect Staff at front desk very friendly and helpful kept case b4 we were able to check in and on check out Breakfast good staff helpful

First the poor points- executive room booked - shower door missing led to water over bathroom floor, poor workmanship of not finishing the sealing of the shower control. No towel rail to dry towels. Glass shard in shower which I stepped on and it embedded in my foot. Shower tray dirty not been cleaned properly. Bedroom floor not hoovered well as found a very large needle which was waiting to be stepped on. Little things like this leave an impression of not really caring. Housekeeping need to raise their game as I’m not sure I’d return. Positives- staff were great especially when the issues of glass, needles and poor cleanliness were raised. Bar staff were great nice range of bar meals and good selection of drinks. Overall I feel standards in some areas have slipped and that’s a shame.

I liked the beds (maybe not the mattress itself…). They all had privacy curtains. Its old and very dated but low in price and the area it is in is great! Would stay here again.