This was my second time staying here and it was great. The room was spotless! The breakfast is more than decent. The only downside is the wifi is spotty. I will definitely stay here again when I'm in the area.
We were pleasantly surprised when we walked it. The room was spacious, newly decorated and very clean. The staff was very friendly and helpful. The chefs were very acommodating and made us omlets just the way we like them. I would definitely recommend this hotel. The price was extremely reasonable.
The room was clean and comfortable. It's the other details that were lacking. Person at check in/out (same) seemed uninterested and lacked engaging personality. We could never get our room keys to access the side entry doors close to our room (even staff had problems), even when we received replacements. The free breakfast ran out of food following a late morning rush from fellow travelers. Hot foods were cold. Bagels were partially frozen and making waffles created a large delay in getting anything to eat during the crowded condition. The area suffered with very little attention from staff.
This was our second stay at this particular Hampton.
Staff is friendly, beds are comfy, room is clean and quiet. Count on a good night's sleep.
Breakfast is above average in nice tidy seating area. Coffee is hot and food is well presented.
Shopping and good restaurants are within easy walking distance.
My only criticism is that some of the carpeting in the hallways and main traffic areas of the hotel appears a bit tired. Maybe soon time for a refresh?
Traveller from Peterborough Ont. Canada
At the Hampton Inn Syracuse Clay New York hotel you*ll find exactly what you need. Whether you*re traveling for business or …More
The staff at check in were very helpful and a pleasure to talk with. We were also set up with a cab driver who not only dropped us off at our destination but also promptly picked us up. The room was clean & comfortable. Cleanliness is very important to me when I travel. Hampton never disappoints.
Located on Onondaga Lake, this suburban area is 5 miles (8 km) north of downtown Syracuse. Onondaga Lake Park runs along the shoreline, popular with the locals. The Salt Museum explores the history of the industry responsible for the growth of Syracuse and the surrounding area.
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