Penthouse | Living area

Reviews of The Liner Hotel

3 out of 5
The Liner Hotel
Lord Nelson Street, Liverpool, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 726 out of 1323 reviews" "
Rating 8 - Good. 430 out of 1323 reviews" "
Rating 6 - Okay. 106 out of 1323 reviews" "
Rating 4 - Poor. 40 out of 1323 reviews" "
Rating 2 - Terrible. 21 out of 1323 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service
Perfect hotel for gig goers attending Liverpool Empire Theater or O2 Academy with secure car parking adjacent, decent bar (shame can’t enter from the lobby rather than via street only), a historic pub down the street and super short walk to the venues. Decent cooked breakfast and friendly staff dressed in a cute Love Boat kinda uniform!
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with family, Travelled with partner
Liked: Amenities
I visit Liverpool regularly and always try to stay at the Liner. It is ideally suited near the centre of the City and the staff are always very friendly and helpful
Stayed 1 night in Mar 2024

10/10 Excellent

SONYA

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay here friendly staff lovely and clean walking distance to the town
Stayed 2 nights in Mar 2024

6/10 Okay

Suhail

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bedside lights in the room did not work The staff did try to fix it but it was a big inconvenience
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very close to the theatre. Staff went out of there way to help with a birthday surprise. Very comfortable stay.
Stayed 2 nights in Mar 2024

8/10 Good

Monique

Travelled with partner
Liked: Cleanliness, staff & service
Property was fine, however our windows was broken and there was no fan in the bathroom.
Stayed 4 nights in Mar 2024

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls were not soundproof enough , next room had their TV on & we could hear it in our room , I'm glad they switched it off at 11pm otherwise I would have had to ring down to reception
Stayed 1 night in Mar 2024

8/10 Good

Jack

Liked: Cleanliness
Food in the restaurant was excellent and very good value. Sadly, this was not reflected in the breakfast, the cooked section of which was very poor. The reception staff could be a bit friendlier.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul, Llanelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff, safe parking and brilliant position for visiting the city’s sites and shops
Stayed 1 night in Mar 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun nautical themed hotel with a great location super close to the train station and other central Liverpool areas! Friendly staff, cute little restaurant and bar. A little old and the elevators are a bit slow/out of date but overall had a good stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was literally on top of the main railway station, very convenient location
Stayed 1 night in Mar 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel and reasonably priced, rooms are a bit tired and in need of an update but comfortable all the less, good location for the city centre.
Stayed 4 nights in Mar 2024

8/10 Good

Leyton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Group of eight adults visiting Liverpool. It's a good three star. Can't fault the hotel overall. Probably stay again. However, my wife has Coeliac disease and is allergic to gluten.. She requested gluten free toast which the server said they had and it was brought to the table. She spent the rest of the day vomiting and stomach cramps. She brought it up with the server the following morning and it was dismissed. She ordered gluten free toast again and this was clearly gluten free bread, different shape, taste and texture. I'm just making anyone else with Coeliac or gluten intolerance to be mindful.
Stayed 4 nights in Mar 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
My room was very noisy. The radiator made 3 successive bangs every 20 minutes or so. You can hear the train announcements clearly. It was better during the hours of 12 to 4 in the morning. But it was difficult to sleep during normal hours. Otherwise everything was good.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric, Poulton-le-Fylde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ambience and very knowledgable and professional staff.
Stayed 1 night in Mar 2024

10/10 Excellent

SAFIYYAH

Liked: Cleanliness, staff & service, amenities
Had a great 3 day stay at the Liner Hotel Liverpool. The hotel was very clean. The breakfast was good with one exception the eggs , you could win a war if you fired them at the enemy the yolks were lethal.the staff in the dining room and the hotelwere very helpfu . Sue on reception was great. I'm planning another visit soon
Stayed 3 nights in Mar 2024

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The plumbing/heating system is noisy. My radiator was turned off (my choice) but I was still disturbed by the noise of the pipes during the evening, bedtime and even being woken by the noise around 5am. Otherwise a nice hotel, very handy for the railway station etc.
Stayed 1 night in Mar 2024

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Annie

Check in was fast and before 3pm.
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm clean with friendly helpful staff
Stayed 2 nights in Feb 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and efficient, dealing with the noise issue as quickly as they could. The property needs all of the rooms on the Lime street station side to be at least double if not triple glazed. The lifts are very slow to arrive and the wait can be a little annoying. Having said this I would happily return again as the actual room we had was clean and comfortable
Stayed 3 nights in Feb 2024

10/10 Excellent

Suzanne

Stayed 1 night in Mar 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great to be in an establishment where humour comes as standard!!!
Stayed 1 night in Feb 2024

10/10 Excellent

PATRICIA, bournemouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lovely hotel!!! Needed the hotel close to student accommodations & the universities my son needed. Staff extremely friendly and welcoming. The hotel is set up like a boat and once you’re in it’s very hard to remember it’s a hotel not a boat. The room was a twin very big & spacious. Great bathroom and shower. I would definitely stay here again. There is an opportunity to use car park free for 24 hours. However due to my arrival time and having a bit of anxiety with arriving and no spaces I use a parking app that can park nearby. Next time I would definitely use the car park. Wasn’t as noisy as expected Clean
Stayed 1 night in Feb 2024

10/10 Excellent

Julie

Stayed 3 nights in Feb 2024

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities
On a hill, not good for people with walking difficulties
Stayed 1 night in Feb 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk and Cleaning team were very acommodating, polite and very helpful. Dining was perfect. We dined in 2 evenings. Close to Lime Street Rail, Shopping and restaurants. Nice and quite. Will return.
Stayed 3 nights in Feb 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was more than i expected, bar joined was friendly
Stayed 2 nights in Feb 2024

6/10 Okay

LINDA

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Room was nicely decorated and very clean.
Stayed 1 night in Feb 2024

4/10 Poor

Albert

Liked: Cleanliness
Stayed 4 nights in Feb 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times and will continue to do so . Lucky to be given an upgrade to a better room so added a little something special to our stay. Highly recommend
Stayed 1 night in Feb 2024

10/10 Excellent

melfyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and fresh, reception staff helpful and friendly. We were early for check in ,the bar was not open to get a drink while we waited for our room.
Stayed 1 night in Feb 2024

4/10 Poor

Anna

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in 1 and a half hours late. Lights in one room, phone and shower curtain all faulty
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Liner hotel lived up to all our great hotel expectations. Helpful staff, clean modern spacious rooms, lovely comfy bed with 2 pillows each, tea and coffee, hair dryer, fridge and toiletries provided. There is a restaurant which we didn't get to try, but the dining area and menu looked very nice. The hotel is also in a great central location so all the city centre attractions are in walking distance. Free guest parking is also a bonus. Thank you Liner Hotel we will be back.
Stayed 1 night in Feb 2024

8/10 Good

SIMON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mark, Leeds

Stayed 4 nights in Feb 2024

10/10 Excellent

veronique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located close to Lime Station, clean and beds/room comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Alfred

Fairly good location to a variety of restaurants and not to far from the Albert docks. We were on the 5th floor where some of the rooms were being renovated. Lifts were extremely slow.
Stayed 2 nights in Feb 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, excellent position for access to city center, friendly and helpful staff. Have stayed here 4 or 5 times and would do so again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and parking. Very helpful, welcoming and friendly staff. Comfortable room. Fabulous breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great low cost hotel, easy parking, big bed, convenient for the Empire theatre.
Stayed 1 night in Feb 2024

8/10 Good

ALAN

Travelled with partner
Liked: Amenities, property conditions & facilities
Ideal location if visiting Empire theatre.
Stayed 1 night in Feb 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying for the night. The hotel was clean and had everything you needed for the stay. It was easy to find and closed by to shops and dining options. Breakfast was excellent with a good choice of food.
Stayed 1 night in Feb 2024

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is situated near all the amenities the station shops pubs restaurants and the 2 football grounds. The staff were polite and helpful and the bar and restaurant on site were very good and reasonable prices. would use again
Stayed 1 night in Feb 2024

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION ,VERY NEAR RAIL STATION AND THEATRE.FRIENDLY AND HELPFUL STAFF.BREAKFAST EXCELLENT,BEDROOM AND BATHROOM CLEAN, BEDS COMFORTABLE. ROOM WARM AND COSY. VALUE FOR MONEY PRICE.HAVE USED THIS HOTEL SEVERAL TIMES AND NEVER HAD ANY PROBLEMS.WOULD HIGHLY RECOMMEND TO OTHERS.
Stayed 1 night in Feb 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to review their breakfast plates as they are far to small.
Stayed 1 night in Jan 2024