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Reviews of The Grove House Hotel

3 out of 5
The Grove House Hotel
Grove Road, Wallasey, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 155 reviews" "
Rating 8 - Good. 43 out of 155 reviews" "
Rating 6 - Okay. 9 out of 155 reviews" "
Rating 4 - Poor. 4 out of 155 reviews" "
Rating 2 - Terrible. 0 out of 155 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ginny, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and friendly. The breakfast was amazing. The bed was the most comfortable bed I have ever slept in.
Stayed 1 night in Sep 2020

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Lovely clean rooms. The only negatives i could say is that the fan, found in the wardrobe, was very dirty. I had to clean it before use...wash the blades etc. The shower temperature wasnt hot. Although we had a separate bath so its all good. The hotel is lovely. Breakfast was great. The waiter was very attentive. Will DEFINITELY be back.
Stayed 1 night in Aug 2020

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to check in early, which was a great help to our trip. The staff were extremely helpful and friendly. Nothing too much trouble. Free tea/coffee/biscuits/fruit in the room, along with a proper tea pot to make the tea.... a real treat.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was outstanding.Arrived for a wedding reception.Stayed the night
Stayed 1 night in Feb 2020

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay but not.for.the frail elderly
My husband and I made this our second stay at The Grove House and found it as excellent as before with absolutely no faults the only thing that was a problem.was that my 87 year old mum was with us and found the stairs very difficult I admit.it was my fault for not checking there was a lift If visting my relatives in Wallasey again I would definately book again unless my.mumwas with.us and I would have to look elsewhere
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Meryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, not very large but adequate for our needs.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Inger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night to attend a wedding in the gardens. The staff in the hotel and at the function were all excellent. Food was good and we were made to feel like friends rather than paying guests.
Stayed 1 night in Aug 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing atmosphere
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly quiet and great for family occasions big or small.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019

10/10 Excellent

Maxine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not recommend enough an absolute gem!
This was a fabulous hotel. The staff were absolutely amazing and could not do enough for us. We were in room 20 which was so spacious and quiet. The restaurant food both dinner and breakfast was first class with an amazing choice. Could not recommend this hotel enough especially if visiting Liverpool. (10 min walk to station or free car park - 25 mins to Liverpool St James Station) what a great find!
Stayed 2 nights in Jul 2019

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff very close to train station
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a lovely hotel breakfast delicious staff very nice
Stayed 1 night in Jun 2019

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Really lovely hotel, beautifully clean and very comfortable. Very handy for Wallasey Grove St rail station so quick journey into Liverpool.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Will not be returning
Sadly I was bottom of the list as far as hotel priorities were concerned. The wedding reception booked in for the same night as me took priority and I felt more of an annoyance to staff to be there. I wish I'd have been contacted before hand and informed of this as is have changed my hotel. Music went on late into the night, meaning I didn't sleep. Was glad to leave.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to this hotel several times now staff are always very good the rooms are very clean with lots of room the hotel food is 10/10 always get parked even when they got functions on close to train links into city centre
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here so we could go and see George Ezra at the echo arena and I couldn’t have made a better choice. I can’t fault the hotel and staff from the very moment we checked in until we checked out. Reasonable priced with Breakfast and the breakfast was excellent, the room itself was spacious, big comfortable bed and nice shower room with tv. It was easy to get on the metro rail with a 5 minute walk to get to Liverpool with in 17 minutes. The best thing about the hotel apart from the above was the staff, very friendly and couldn’t have done enough for us! Will definitely stay here again.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat & tidy & with the train station within walking distance
Stayed 1 night in Feb 2019

6/10 Okay

Rene

Liked: Cleanliness, room comfort
Not Impressed
The front desk misinformed us about the trains. We were awakened at 0900 to the sound of a whittling vacuumed next door. Wasn’t too thrilled that we had to walk through the kitchen to get to our room. The radiators did not work and the cleaner kept leaving the window open.
Stayed 2 nights in Dec 2018

4/10 Poor

P

Disliked: Property conditions & facilities
Almost but note quite
Room 8 tired decor - shower curtain missing - window blind missing. Breakfast very nice and good service.
Stayed 1 night in Nov 2018

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing was to much trouble, they took our bags to the rooms for us, carried our drinks through to the dining room, the rooms where lovely comfortable and clean.
Stayed 2 nights in Oct 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really good time!
Onr of the best, friendliest hotels ever.
Stayed 3 nights in Sep 2018

8/10 Good

kay, birmingham

Liked: Cleanliness, staff & service
Small hotel
Felt more like a B and B, nice clean room though the pillows were like bricks and the bed was very hard. Nice fresh traditional breakfast.
Stayed 1 night in Sep 2018

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Barry

Friendly place
Accommodation was generally good. Staff was friendly and helpful. Breakfast was quite good
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Will use again!
Overall an excellent hotel with a warm welcome and in a good location. Shower could have been better and TV remote didn’t work, but everything else top marks!
Stayed 1 night in Sep 2018

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cosy hotel
Very cosy hotel close to the train station and the beach. When I arrived, there was a wedding celebration and, although it was a bit hectic for the staff, I was still treated very warmly and attentively. The room was great with a decent sized en suite which was, as the room, very clean. The only downside I can report is that, as many other hotels in the UK, they're not prepared for warm weather and the bed was made with warm bedding (duvet) and no cotton sheets were available. Although The Grove House Hotel had provided a fan in the room, I would still have preferred being able to sleep with just a sheet to cover me. The breakfast, included in my reservation, was varied and tasty. All the staff was very nice and the place is beautiful. I would love to come back sometime.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked last minute,eveyone so helpfull, brilliant breakfast,.
Stayed 1 night in Jul 2018

10/10 Excellent

Marlene, B.C. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for my requirements.
Pleasant, my third stay at the hotel and it has kept up its standards.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel well placed for Liverpool and Chester
good hotel well placed for Liverpool and Chester with very helpful staff
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel, convenient location, exceptional food and very friendly and efficient staff.
Stayed 3 nights in Jun 2018

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally a good stay.
Pity the prices are not just fully up front. A bit disappointed to see everything had +20% VAT to be added.
Stayed 1 night in Jun 2018

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018