Overall a great stay
Posted 01-Feb-2016 on Hotels
Ideal location for Echo Arena,surrounding sights,restaurants and docks, but the hotel room was still lovely and quiet.
The staff were all exceptional, they really went that extra mile.
The room was big, very clean and up to date, and the air con worked very well. TV was limited, not all freeview channels available, but did have some sky channels.
Parking provided on request(free for blue badge holders, £15 per 24 hours otherwise)as promised, but very limited. If you don't arrive early, you wont get a space. The good side is that it is directly below the hotel.(Pass provided at check in to access car park)There is also a multi-storey nearby if you are stuck.
My only real criticism is that I booked an accessible room, and specifically asked for a walk in shower or wet room, but got a shower over a bath, which I cannot use without difficulty. No accessible room should have this, but I was so tired when I eventually got to my room, I did not complain, to find out if there were actually any accessible rooms with accessible showers.
Had problems trying to use the wifi on the TV as instructed, it would be better with your own device.