Ratings based on 494 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

Top Apartment Hotel

Posted 22-Apr-2016
Pros: Service, Lage und Ausstattung top, sehr gutes Frühstücksbüffet.
Cons: Alles perfekt!
Location: Zentral und Toplage
Gute Lage, zentral am Albert Dock, Freizeitangebote, gute Gastro in der nähe, sehr gute Verkehrslage nach Busstation. Freundliche Stadtbewohner, Liverpool Fußballfans meets BVB, ein einzigartiges Erlebnis.
5 out of 5
by A verified traveller from Cambridge

Great apartment hotel near Liverpool Arena

Posted 11-Apr-2016
The staff were delightful and helpful. The gesture of drinks and nibbles in the evening was amazing and very well received! Room excellent, although loud neighbours early in the morning! Breakfast excellent and I thoroughly recommend the hotel. Great option and wonderfully situated near the restored Albert Docks.
5 out of 5
by A verified traveller

Fint hotell

Posted 06-Apr-2016
Pros: Trevlig personal
Trevligt hotell i ett fint väl byggområde och relativit nära till centrum
5 out of 5
by A verified traveller from P

Excellent stay

Posted 21-Mar-2016
Brilliant room, great condition, fantastic position. Helpful and friendly staff. Good breakfast
5 out of 5
by A verified traveller

Excellent place to stay

Posted 21-Feb-2016
Very clean, with all amenities. Friendly helpful staff.
5 out of 5
by Alison from Doncaster

Fantastic Hotel & Location

Posted 03-Feb-2016 on Hotels
Fantastic hotel/suites with very friendly and helpful staff. The room was great, large with kitchen facilities and a very comfortable bed. Great location as it's a 2 min walk to Albert Dock which has loads of great restaurants and bars. Would highly recommend this hotel and will definitely book again when we're next on a trip to Liverpool
4 out of 5
by Gail from Coventry

Overall a great stay

Posted 01-Feb-2016 on Hotels
Ideal location for Echo Arena,surrounding sights,restaurants and docks, but the hotel room was still lovely and quiet. The staff were all exceptional, they really went that extra mile. The room was big, very clean and up to date, and the air con worked very well. TV was limited, not all freeview channels available, but did have some sky channels. Parking provided on request(free for blue badge holders, £15 per 24 hours otherwise)as promised, but very limited. If you don't arrive early, you wont get a space. The good side is that it is directly below the hotel.(Pass provided at check in to access car park)There is also a multi-storey nearby if you are stuck. My only real criticism is that I booked an accessible room, and specifically asked for a walk in shower or wet room, but got a shower over a bath, which I cannot use without difficulty. No accessible room should have this, but I was so tired when I eventually got to my room, I did not complain, to find out if there were actually any accessible rooms with accessible showers. Had problems trying to use the wifi on the TV as instructed, it would be better with your own device.
4 out of 5
by Ms.Oluyemisi from London, Eseex

Great and quite hotel

Posted 22-Jan-2016 on Hotels
Had a great stay with excellent room facility. Good layout of reception area. Staff were helpful. Please pay more attention to the cleaning of the rug especially in room corners.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Jan-2016 on Hotels
5 out of 5
by Gary from London

Great Hotel

Posted 13-Jan-2016 on Hotels
Wonderful staff in a Wonderful establishment