Ratings based on 646 Verified Reviews

4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location for ACC.

Posted 01-Dec-2017
Nice hotel, comfortable. Staff was nice. Close to ACC. Walking distance to bars restaurants and great shopping
5 out of 5
Recommended
for Everyone
by A verified traveller from Cork, Irl

Hotel in nice docks area close to Liverpool centre

Posted 20-Nov-2017
Arrived at 23.00 to be told hotel was overbooked due to computer error.. however the staff could not have been nicer. They arranged for us to stay at a hotel next door for the first night, then gave us an upgrade for following two nights and complimentary bottle of wine. Good breakfast, good kitchen facilities in the room. Echo Arena on doorstep and central to shopping district. Would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kansas City,USA

Loved this place.

Posted 21-Oct-2017
Pros: A good hearty breakfast. Laundry on site for guest to use. The staff was friendly and have good sense of humor.
Cons: The dryer issue of improper ventilation.
Location: Location is great, near the docks and Liverpool One with all the shopping one could ever want.
From the front desk to the staff at breakfast every thing was the best. Our room was spotless, the breakfast area and food selection was very good. Our only problem arose when we tried to do a little laundry. The room was clean and nicely located, but the dryers are not vented properly therefore our clothes would not dry. Need to be vented to the outside to dry the clothes and keep the room at a comfortable temp. A second drying rack would also be helpful. Otherwise we will definitely be back on future visits to Liverpool.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great location right on Albert Dock

Posted 30-Sep-2017
Very nice hotel in a great location, you can walk everywhere. Liverpool Lime street station is about 20-25 minutes walk, the huge Liverpool One shopping center is 5 minutes away, so is the Beatles museum. We had a very quite suite, high quality bedding and immaculate bathroom. Highly recommended!
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect stay in excellent location

Posted 29-Sep-2017
Second stay here. Next time in Liverpool will be our third.
5 out of 5
by Elizabeth

Excellent!

Posted 13-Sep-2017 on Hotels
What a great hotel. Friendly, warm, nicely styled, good price, good location (it's a bit of an open area and it does rain a bit - some kind of sheltered walk to the docks and bus station would be appreciated). Seriously good value.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wales

Perfect spot for relaxing weekend

Posted 05-Sep-2017
Second time I've stayed here and just as good as before. Ideal quiet central location. Views were pretty rubbish but unimportant
5 out of 5
by George

A home from home.

Posted 23-Aug-2017 on Hotels
Amazing suites everything you could ask for a home from home. Breakfast set up is very homely. Only problem was parking cost a bit to dear considering you have already payed for suite
5 out of 5
Recommended
for Everyone
by A verified traveller from Victoria BC

Great hotel and reasonably priced

Posted 23-Aug-2017
Fantastic location and great breakfast. Definitely recommend to anyone!
5 out of 5
by Carolina

Loved it

Posted 23-Aug-2017 on Hotels
We really loved it, amazing location. Very clean and modern.