Horrible hotel the worst unless you smoke, GROSS!
For starters, this review is tame compared to how it would have sounded had I written it either while I was still there, or soon after...... I have taken several days to see if I would feel less incensed...... It didn't work, I'm as disgusted today as I was last Sunday.
OK, in fairness, all of the other hotels in the Syracuse area were booked because Sir Paul McCartney was in town. So we were kind of stuck with this place.
Walk in the front door of the hotel, and you smell it immediately. The place reeks of smoke from top to bottom. Clearly they are either still renting smoking rooms, or they never cleaned the place from the time they did. The room is yellow. (Smoke yellow), and it absolutely stinks. We stayed only the one night, and when I got up in the morning, I did something I would NEVER do with a 6 hour drive in front of me. I washed up, and did NOT shower, we packed as quickly as we could and got out of there. The room had debris on the floor (how does this happen, are the floors not vacuumed ever?). I know you have to control your expectations when staying away from home, but we travel all the time, and I have never been so disgusted.
In addition, the woman behind the desk was shilling for a cab company that overcharged us, even though we car pooled with another couple we met at the hotel. Same guy was supposed to pick us up at a designated place after the concert. He answered, never showed up and then stopped picking up the phone. Why recommend them?