- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay with unlimited use of the pool, gym, sauna and steam room. Did not use the restaurant but the rooms were comfortable with a nice breakfast.
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Mercure St Helens is located in St Helens. Cavern Club and Concert Square are local landmarks, and travellers looking to shop may want to visit Liverpool ONE and Lark Lane. Looking to enjoy an event or a game? See what's going on at Haydock Park Racecourse or Leigh Sports Village.Visit our St Helens travel guide
Last stay...35 mins to check in then told my room may smell of paint. gym/spa was not accessible at 7am as advertised. At 7.20 only the gym and pool opened, the sauna and steam room were freezing. I raised my issues to the general manager, he gave me a free drink and promised a corporate sales guy would call me to offer better rates. I’m still waiting a call. After this at dinner our wait was 50 minutes for a very poor starter. Rooms are clean but no opening windows, service is decent, food and drinks are average at best, We will not stay here again.