Mercure St Helens

Photo gallery for Mercure St Helens

Primary image
Indoor pool
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Mercure St Helens

UNESCO Sustainable Travel Pledge

Mercure St Helens

4.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
Map
Linkway West, St Helens, England, WA10 1NG

Explore the area

  • Popular LocationCitadel Arts Centre8 min walk
  • Popular LocationSt. Helens' World of Glass10 min walk
  • Popular LocationLangtree Park Stadium13 min walk
  • AirportManchester (MAN)37 min drive

Choose dates to view prices

About this area

St Helens

Mercure St Helens is located in St Helens. Cavern Club and Knowsley Hall are local landmarks, and travellers looking to shop may want to visit Liverpool ONE and Golden Square Shopping Center. Check out an event or a game at Anfield Road Stadium, and consider making time for Knowsley Safari Park, a top attraction not to be missed.

What's nearby

  • Citadel Arts Centre - 8 min walk
  • St. Helens' World of Glass - 10 min walk
  • Langtree Park Stadium - 13 min walk
  • Knowsley Road Stadium - 4 min drive
  • Sherdley Park - 5 min drive

Getting around

  • St Helens Central Station - 14 min walk
  • Manchester Airport (MAN) - 37 min drive

Restaurants

  • Colours - 8 min walk
  • Shere Khan Restaurant - 8 min walk
  • Vigour - 9 min walk
  • Caffè Nero - 9 min walk
  • The Glass House - 9 min walk

About this property

Mercure St Helens

Eco-friendly hotel with health club and business centre
This smoke-free hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Mercure St Helens offers 84 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 9.95 for adults and GBP 6.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • 92 Restaurant

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 9.95 for adults and GBP 6.95 for children (approximately)
  • Early check-in fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 82 out of 221 reviews
5 - Excellent 37%
Rating 4 - Good. 71 out of 221 reviews
4 - Good 32%
Rating 3 - Okay. 38 out of 221 reviews
3 - Okay 17%
Rating 2 - Poor. 14 out of 221 reviews
2 - Poor 6%
Rating 1 - Terrible. 16 out of 221 reviews
1 - Terrible 7%

4.1/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Modern and friendly helpful staff. Room was noisy - air con/heating?
Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 1 night in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

3/5 Okay

Business traveller
Liked: Staff & service, room comfort
The room was poorly cleaned and there is mould growing on the window. The sink tap sprays the water everywhere, for the price I paid I would expected better
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022