Check COVID-19 restrictions.

Find out moreOpens in a new window

Mercure Haydock Hotel

Photo gallery for Mercure Haydock Hotel

Featured image
Indoor pool
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Overview of Mercure Haydock Hotel

UNESCO Sustainable Property

Mercure Haydock Hotel

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Penny Lane, Haydock, St Helens, England

Explore the area

  • Popular LocationHaydock Park Racecourse11 min walk
  • Popular LocationAshton-in-Makerfield Golf Club4 min drive
  • Popular LocationThree Sisters Racing Circuit7 min drive
  • AirportLiverpool (LPL-John Lennon)24 min drive

Choose dates to view prices

About this area

Haydock

Mercure Haydock Hotel is located in St Helens. Notable landmarks in the area include Wigan Pier and Knowsley Hall, and travellers wishing to experience a bit of culture can try Norton Priory Museum. Looking to enjoy an event or a match? See what's going on at Haydock Park Racecourse or Leigh Sports Village.

What's nearby

  • Haydock Park Racecourse - 11 min walk
  • Ashton-in-Makerfield Golf Club - 4 min drive
  • Three Sisters Racing Circuit - 7 min drive
  • Pennington Flash Country Park - 7 min drive
  • Langtree Park Stadium - 9 min drive

Getting around

  • Manchester Bryn Station - 4 min drive
  • Liverpool (LPL-John Lennon) - 24 min drive

Restaurants

  • Beechers Restaurant — 1 min walk
  • Amigos Cafe & Bistro - 15 min walk
  • The Fat Bull - 18 min walk
  • Market Kitchen - 19 min walk
  • The Indian Palace - 3 min drive

About this property

Mercure Haydock Hotel

3.5-star eco-friendly hotel near Haydock Park Racecourse
A restaurant, an indoor pool and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a spa tub are on-site. All 137 rooms offer free WiFi, 24-hour room service and LCD TVs with digital channels. Other amenities available to guests include coffee makers, hairdryers and phones.
Mercure Haydock Hotel offers 137 forms of accommodation with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 15.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per day
Dogs and cats welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 113 out of 309 reviews
5 - Excellent 37%
Rating 4 - Good. 119 out of 309 reviews
4 - Good 39%
Rating 3 - Okay. 43 out of 309 reviews
3 - Okay 14%
Rating 2 - Poor. 17 out of 309 reviews
2 - Poor 6%
Rating 1 - Terrible. 17 out of 309 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large room, The public areas were also spacious and although pastiche in style very comfortable and calm. The hotel is not easy to find particularly in the dark. Sign at the entrance to the grounds of the hotel was not illuminated after dark and easily missed.
Stayed 1 night in Oct 2021

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service
Front desk wasn’t very welcoming
Stayed 1 night in Sep 2021

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience ever at any hotel we have stayed at. Booked 3 rooms and arrived after 4pm and no rooms were ready so we had to wait in the bar and had to return the lagers which were flat and tasted aweful, 1st room ready after 5pm which we had 6 people having to get changed ready for a concert we were going to due to other rooms not being ready. Before we left for the concert around 6pm another room was ready but we’re told we still had to wait for the 3rd which we decided we would leave luggage in first room and pick up when we returned from concert. We spent a couple of hours in the bar which had continuously long queues of around 10 to 12 people waiting as only 2 (slow) staff on although the seating area was not busy at all so easy to find seating. We returned to collect baggage from room 1 around 12:30 as we were all tired and went to our dimly lit rooms which looked like concentration camps and got some sleep. In the morning we got to look at our rooms in the light and had we have seen them in that light would not have stayed in them. They were filthy with ripped furniture and curtains hairs in beds and blood on carpet and ants in one bathroom and smells were appallingly damp. Due to queuing 20minutes queueing for breakfast and being told there were no tables as they were shutting doors at around 9:45 on a Sunday due to a wedding taking priority we decided we weren’t going to have it although we had paid for it. Asked to speak to MGR but not in awaiting call.DO NOT USE
Stayed 1 night in Aug 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like the fact that it took 3 different rooms to get it right.
Stayed 2 nights in Jul 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay here. Very nice hotel Spacious rooms Check in/out good Car park!! Guests should not have to pay to stay here, if this car park is privately owned , guests should be exempt and the hotel should have ensured this Otherwise okay
Stayed 1 night in Jul 2021