Miscellaneous

Reviews of ibis Styles Liverpool Centre Dale Street

3 out of 5
ibis Styles Liverpool Centre Dale Street
67 Dale Street, Liverpool, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1000 reviews" "
Rating 8 - Good. 317 out of 1000 reviews" "
Rating 6 - Okay. 54 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Clean and neat rooms.
Stayed 1 night in Apr 2024
Response from Ibis Styles on 9 Apr 2024
Thank you Allan for your review! We're delighted to hear that you enjoyed our great location, found our staff friendly, and appreciated the cleanliness of our rooms. Providing a comfortable and welcoming experience is our top priority, and we're glad we could meet your expectations. We hope to welcome you back for another enjoyable stay soon!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and perfect hotel for our needs.
Stayed 2 nights in Apr 2024
Response from Ibis Styles on 9 Apr 2024
Thank you Michael for your review! We're thrilled to hear that our hotel's location was ideal for your needs. We strive to provide a comfortable and convenient experience for all our guests, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back again in the future!

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, and central to Liverpool's main attractions. Close to central shopping areas as well.
Stayed 5 nights in Mar 2024
Response from Ibis Styles team on 4 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you found our location convenient and enjoyed easy access to Liverpool's main attractions and shopping areas. We hope you had a wonderful time exploring the city, and we look forward to welcoming you back in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Good

David, Brighouse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine hotel for the price. Interior felt a bit tacky (even in the Premium rooms) the bathroom was like those you find on a ferry (an entire plastic cubicle) but overall worth the money we paid for a night in Liverpool. Close enough to Liverpool One and most of the city’s attractions.
Stayed 1 night in Mar 2024
Response from Ibis Styles team on 4 Apr 2024
Thank you for sharing your feedback with us! We're glad to hear that you found our hotel to be a good value for your stay in Liverpool. We appreciate your comments about the interior and bathrooms, and we'll certainly take them into consideration for future improvements. We're delighted that our convenient location allowed you easy access to Liverpool One and other attractions. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ibis Styles team on 3 Apr 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had a five-star experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

layla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights, exactly what we needed quiet, clean, great price point all and all wonderful experience
Stayed 3 nights in Mar 2024
Response from Ibis Styles team on 1 Apr 2024
Thank you so much for choosing to stay with us! We're thrilled to hear that you had a wonderful experience during your three-night stay. Providing a quiet, clean environment at a great price point is exactly what we aim for, and we're delighted to know we met your expectations. We hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Julie

Liked: Cleanliness, amenities
Stayed 1 night in Mar 2024
Response from Ibis Styles on 25 Mar 2024
Thank you so much Julie for taking the time to rate your experience with us! We truly appreciate your top score and are delighted to hear that you enjoyed your stay. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.Should you have any feedback or suggestions for us to further enhance your experience in the future, please don't hesitate to reach out. We are constantly striving to improve and provide the best possible service to our guests.We hope to have the pleasure of welcoming you back soon for another enjoyable stay.

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff.
Stayed 1 night in Mar 2024
Response from Ibis Styles on 18 Mar 2024
Thank you so much Ann for your wonderful review! We're delighted to hear that you enjoyed our great location and found our staff to be very friendly. Providing exceptional service and ensuring our guests feel welcome is always our top priority.We hope to have the pleasure of welcoming you back again in the future for another enjoyable stay.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property! General Beatles vibe and cool aesthetic. The location is close to restaurants, bars and museums, all within15 minute walks. The rooms could have been cleaner but overall great stay.
Stayed 2 nights in Mar 2024
Response from Ibis Styles on 15 Mar 2024
Thank you David for your feedback! We're thrilled to hear that you appreciated the unique Beatles vibe and cool aesthetic of our property, as well as our convenient location near restaurants, bars, and museums. Your comments regarding room cleanliness are noted, and we apologize for any oversight in this regard. We'll address this promptly to ensure a higher standard for future guests. Despite this, we're pleased to hear that you had a great stay overall. We hope to welcome you back for another enjoyable experience soon!

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, welcoming staff, good clean room with good facilities and comfy bed.
Stayed 1 night in Mar 2024
Response from Ibis Styles team on 11 Mar 2024
Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing a welcoming environment and excellent service to our guests.It's fantastic to know that you found our prices reasonable and our staff welcoming. We strive to create a home away from home for our guests, and it's rewarding to hear that we achieved that for you. We're also delighted that you appreciated the cleanliness of the room, the facilities, and the comfort of the bed.Your kind words motivate us to continue delivering the best possible experience for our guests. We hope to have the pleasure of hosting you again in the future. If there's anything specific you think we could improve on or if you have any suggestions, please feel free to share them with us.Thank you once again for choosing to stay with us, and we look forward to welcoming you back.

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Rooms were modern & stylish. Staff helpful & friendly
Stayed 3 nights in Feb 2024
Response from Ibis Styles team on 7 Mar 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our property's great location and found the rooms to be modern and stylish. Our team takes great pride in creating a comfortable and welcoming atmosphere, so it's fantastic to know that you found our staff helpful and friendly.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific you loved about your visit or any suggestions you have for improvement, please feel free to share. Your feedback is invaluable to us.Thank you again for choosing our hotel. We hope to have the pleasure of hosting you again soon!

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ibis Styles team on 28 Feb 2024
Thank you so much for taking the time to share your feedback and for giving us a 4 out of 5 rating. We truly appreciate your honest review.We're thrilled to hear that your experience was positive overall. However, we noticed there might be some areas where we could improve to earn that extra star in the future. Your insights are invaluable to us, and we would love to know more about what aspects stood out to you and where you think we could enhance our services.Please feel free to share any specific suggestions or feedback you may have so we can continue to make our guest experience even better. We're committed to providing exceptional service, and your input helps us achieve that goal.Thank you again for choosing us, and we hope to have the pleasure of welcoming you back for a 5-star experience in the future.

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024
Response from Ibis Styles team on 26 Feb 2024
Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed our great location. Your satisfaction is important to us, and we appreciate your 4 out of 5 rating.If there's anything specific you think we could improve upon to earn that perfect score next time, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you back in the future for an even more exceptional stay.

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good central location, clean room, good shower. Breakfast was limited but overall good experience at very reasonable price.
Stayed 2 nights in Jan 2024
Response from Ibis Styles on 22 Jan 2024
Thank you Keith for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our hotel's central location, clean rooms, and refreshing showers. Your satisfaction is our priority, and we're pleased to have met your expectations in these areas.We appreciate your comments regarding the breakfast, and we apologize if it did not fully meet your expectations. We value your input, and rest assured, we will review our breakfast offerings to ensure a more diverse and satisfying experience for our guests in the future.We are committed to providing excellent service at a reasonable price, and we're thrilled that you found your overall experience to be positive. Your kind words motivate our team to continue delivering exceptional hospitality.Thank you for choosing to stay with us. We look forward to welcoming you back on your next visit, and we hope to exceed your expectations in every aspect.

8/10 Good

Lorie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room.
It was very good room. The decor wall paper red with strawberries i love it Beautiful. Red is my favorite colors. Lovely room and clean. The only im not about our view from the rooms it was the backs stairs and no view at all. Never mind i enjoyed staying. Fantastic decor.
Stayed 2 nights in Jan 2024
Response from Ibis Styles on 19 Jan 2024
Thank you Lorie for taking the time to share your thoughts about your recent stay with us. We're delighted to hear that you found the room to be very good and loved the beautiful decor, especially the red wallpaper with strawberries. We're thrilled that the color scheme resonated with you, especially since red is your favorite color.We appreciate your understanding about the view from the room and regret any disappointment it may have caused. Your feedback is valuable, and we'll certainly take it into consideration as we strive to enhance our guests' experiences.It's fantastic to know that you enjoyed your stay overall, and we're pleased that you found the decor to be fantastic. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Francis

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Ibis Styles team on 26 Dec 2023
Thank you so much for taking the time to leave such a fantastic 5-star review! We're thrilled to hear that you enjoyed your experience with us. Our team works hard to provide top-notch service, and we're delighted that it made a positive impact on your stay.Your kind words mean a lot to us, and we genuinely appreciate your feedback. If there's anything specific you loved about your visit or any suggestions you have for improvement, please feel free to share. We're always looking for ways to enhance our guests' experiences.We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Anusheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LIVERPOOL BLISS
Awesome stay in the heart of Liverpool. Friendly staff, no fuss, no frills. Good, Clean accommodation.
Stayed 1 night in Dec 2023
Response from Ibis Styles team on 26 Dec 2023
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an awesome stay in the heart of Liverpool. Our team takes great pride in providing a friendly and hassle-free experience for our guests, and we're delighted to know that you felt welcomed.We're also glad to hear that you appreciated our no-fuss, no-frills approach. We believe in offering clean and comfortable accommodation without unnecessary complications. It's fantastic to know that this aspect of your stay met your expectations.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We always value feedback from our guests as it helps us enhance the overall experience for everyone.We hope to have the pleasure of welcoming you back on your next visit to Liverpool.

10/10 Excellent

Delia

Stayed 1 night in Dec 2023
Response from Ibis Styles on 10 Jan 2024
Thank you so much for taking the time to leave us a top score! We truly appreciate your positive feedback and are delighted that you had a great experience during your stay.If you ever have specific comments or suggestions in the future, please feel free to share them with us. We value your input and are committed to ensuring our guests have the best possible stay.We look forward to welcoming you back on your next visit!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little get away
Amazing time here Can’t fault the cleanliness as it was impeccable Close to all the main attractions and great places to eat
Stayed 2 nights in Dec 2023
Response from Ibis Styles on 13 Dec 2023
Thank you so much Sharon for sharing your delightful experience with us! We're thrilled to hear that your stay was a fantastic little getaway and that you had an amazing time. It's especially rewarding to know that you found our cleanliness impeccable and enjoyed the proximity to all the main attractions and excellent dining options.If there's anything specific that made your stay memorable or if you have any suggestions for us to make your next visit even better, please feel free to share. We look forward to hosting you again and providing another fantastic experience.

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023
Response from Ibis Styles on 13 Dec 2023
Thank you so much Stephen for taking the time to leave a perfect 10 out of 10 rating! We are delighted to hear that you had a wonderful experience during your stay with us. Your positive feedback is truly appreciated, and it inspires our team to continue providing exceptional service.If you ever have any specific comments or suggestions in the future, we would love to hear them. We look forward to welcoming you back for another outstanding stay whenever your travels bring you our way.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance from main train station. Outstanding restaurants
Response from Ibis Styles on 13 Feb 2024
Thank you Daniel for taking the time to share your experience with us! We're thrilled that our convenient location within walking distance of the main train station made your stay more enjoyable. It's fantastic to hear that you also appreciated the outstanding restaurants nearby. We're always happy to provide recommendations for our guests to explore the local dining scene. We hope you had a wonderful time exploring the area, and we look forward to welcoming you back for another great stay in the future!

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2023
Response from Ibis Styles on 29 Nov 2023
Thank you so much Adrian for taking the time to share your feedback with us! We're delighted to hear that everything met your expectations and that you had a positive experience. Our team strives to provide excellent service, and it's always rewarding to know when we've succeeded.If there's anything specific that stood out to you or if you have any suggestions for improvement, please feel free to let us know. We value your input and use it to continually enhance the quality of our services.We look forward to welcoming you back in the future and providing you with another exceptional experience.

8/10 Good

Jacq

Travelled with partner
This is a comfortable hotel in a great location with friendly staff and good customer service. The only downside was the heating but staff were prepared for this and we had a heater in our room within half an hour.
Stayed 2 nights in Nov 2023
Response from Ibis Styles on 28 Nov 2023
Thank you Jacq for choosing to stay with us and for sharing your positive experience. We're delighted to hear that you found our hotel comfortable, appreciated our great location, and encountered friendly staff delivering good customer service.We apologize for any inconvenience caused by the heating issue but are pleased that our staff could promptly address the situation by providing a heater within half an hour. Your understanding and patience are truly appreciated. We always strive to ensure our guests' comfort, and your feedback helps us continuously improve.If there's anything specific you'd like to share or if there are ways we can enhance your future visits, please don't hesitate to reach out. We look forward to welcoming you back and providing you with an even more enjoyable stay.

10/10 Excellent

Chris

Stayed 1 night in Nov 2023
Response from Ibis Styles on 15 Dec 2023
Thank you so much Chris for taking the time to rate us with a perfect score! We appreciate your feedback and are delighted to hear that your experience with us met your expectations.If you have any specific comments or suggestions you'd like to share in the future, we would love to hear them. Your input is invaluable as we continually strive to enhance our guests' experiences.We hope to have the pleasure of welcoming you back for another 5-star stay in the near future. If there's anything you need or if you have any preferences for your next visit, please feel free to let us know.

8/10 Good

Cathy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Ibis Styles team on 24 Nov 2023
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay with us and found our location convenient for exploring the city. It's fantastic to know that you found our staff helpful and friendly – providing excellent service is always our priority.We're glad to hear that you found your room clean and well-equipped with everything you needed. Your positive comments about our breakfast offerings, including the variety of items such as scrambled eggs, beans, breads, yoghurt, fruit, and juice, are greatly appreciated.We truly value your feedback, and it's wonderful to learn that you would choose to stay with us again if you return to Liverpool. We look forward to welcoming you back for another enjoyable experience.Thank you once again for choosing our hotel, and we hope to have the pleasure of hosting you again in the future.

2/10 Terrible

Kerry

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Ibis Styles team on 22 Nov 2023
Thank you for taking the time to share your feedback with us. We genuinely appreciate all comments, as they provide valuable insights into areas where we can improve.We're sorry to hear that your experience fell short of expectations, and we would like to extend our sincere apologies for any inconvenience you may have encountered. We take your concerns seriously and would appreciate the opportunity to learn more about the specific issues you faced during your stay.If you could provide additional details or contact us directly, we would be more than happy to address and resolve any issues to ensure that future guests have a more positive experience. Your satisfaction is our top priority, and we are committed to making the necessary improvements based on your feedback.We value your business and hope to have the chance to welcome you back in the future for a more enjoyable stay.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Fantastic 4 day stay. Excellent location and could not fault the hotel . Would definitely stay again, good value for money
Stayed 4 nights in Nov 2023
Response from Ibis Styles team on 22 Nov 2023
Thank you so much for taking the time to share your wonderful review with us! We are delighted to hear that you had a fantastic four-day stay at our hotel.It's truly gratifying to know that you found our location to be excellent and that you couldn't fault any aspect of your experience. Providing a seamless and enjoyable stay for our guests is always our top priority, and we are thrilled to learn that we met your expectations.We appreciate your kind words about the value for money you found at our hotel. We strive to offer a combination of quality service and reasonable pricing to ensure our guests have a memorable and worthwhile stay.We look forward to the opportunity to welcome you back for another enjoyable stay. If there's anything specific you loved about your experience or anything you think we can improve upon, please feel free to share. Your feedback is invaluable to us as we continuously aim to enhance the overall guest experience.Once again, thank you for choosing our hotel, and we can't wait to host you again in the future!

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally placed in the centre of Liverpool, close to the Cavern Quarter. Short walk to Liverpool One shops, restaurants and the Waterside. typical compact City rooms but the staff were excellent.
Stayed 2 nights in Nov 2023
Response from Ibis Styles team on 17 Nov 2023
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel ideally placed in the center of Liverpool and appreciated the proximity to the Cavern Quarter, Liverpool One shops, restaurants, and the Waterside.We apologize for any inconvenience you experienced with the size of the rooms; our aim is to provide a comfortable and enjoyable stay for all our guests. We appreciate your kind words about our excellent staff and will certainly share your positive comments with them.We value your feedback about the room size, and we'll take it into consideration as we continue to make improvements. We hope that despite this, you'll consider staying with us again in the future.Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back.

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel bang in centre of Liverpool. Obviously close to The Cavern and a multitude of other decent pubs and bars and shopping areas. Easy and felt safe to walk around the area. Nice rooms, very clean and tidy. Quiet during the night. Competitive prices too. Highly recommended.
Stayed 1 night in Nov 2023
Response from Ibis Styles team on 17 Nov 2023
Thank you so much for taking the time to share your thoughts about your recent stay with us. We are thrilled to hear that you enjoyed our central location, close to The Cavern, and found the surrounding area safe and convenient for exploration.It's wonderful to know that you appreciated our clean and tidy rooms, as well as the quiet atmosphere during the night. We strive to provide a comfortable and welcoming environment for all our guests.Your kind words about our competitive prices and the recommendation mean a lot to us. We are dedicated to offering great value for our guests.We truly appreciate your feedback and hope to have the pleasure of welcoming you back on your next visit to Liverpool. If there's anything specific you loved or any areas where you feel we can improve, please feel free to share your thoughts.Safe travels, and we look forward to serving you again!

8/10 Good

Neil, Biglerville

Travelled with partner
Liked: Cleanliness, staff & service
The staff was fantastic and friendly. Our room was small by American standards but the worst part was the bathroom was like a small pod on an elevated platform in which the floor creaked, was spongy and the door was difficult to shut. Due to that, i would not stay there again if i was visiting Liverpool.
Response from Ibis Styles on 15 Nov 2023
Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your kind words regarding our fantastic and friendly staff; it's always uplifting to know that our team contributed positively to your experience.We sincerely apologize that the size of the room and style of the bathroom was not to your liking. Once again, thank you for choosing to stay with us, and we hope that you might consider giving us another opportunity to provide you with an improved and more comfortable experience in the future.

6/10 Okay

Neil

Liked: Property conditions & facilities
Can't really complain, didn't overly pay for the room so recieved what was expected
Stayed 2 nights in Nov 2023
Response from Ibis Styles on 6 Nov 2023
Thank you Neil for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are glad to hear that you found the value of your room to be in line with your expectations.While we're pleased that you didn't have any major complaints, we are always looking for ways to improve and provide a better experience for our guests. If you have any specific suggestions or comments on how we can enhance your future visits, please don't hesitate to share them with us. Your input is valuable to us, and we strive to make every guest's stay as enjoyable as possible.We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience. Thank you for choosing to stay with us.

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good location. Very secure. Rooms were clean. It was also very quiet in the room, as in we didn’t hear anyone coming and going, which I was surprised about, as we were right outside the lift. Would definitely stay here again.
Stayed 2 nights in Oct 2023
Response from Ibis Styles on 3 Nov 2023
Thank you Lisa for sharing your feedback about your recent stay with us. We greatly appreciate your kind words and are delighted to hear that you had a positive experience.Our prime location, along with the emphasis on security, is something we take great pride in, and we're pleased to know that you found it to your satisfaction. Clean and comfortable rooms are a top priority, and we're glad to hear that you found them to be well-maintained.It's fantastic to hear that you were pleasantly surprised by how quiet your room was, despite being located right outside the lift. We understand the importance of a peaceful and restful stay, and we're thrilled that your expectations were exceeded in this regard.We look forward to the opportunity to welcome you back in the future, and we're grateful for your recommendation. If there's anything more you'd like to share or any specific preferences for your next stay, please feel free to let us know.

8/10 Good

Janette

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Ibis Styles on 31 Oct 2023
Thank you Janette for taking the time to review your recent stay. We appreciate your feedback, and it appears you had a generally positive experience, although you rated us 4 out of 5.We're committed to continuously improving our services and guest experiences, and your input is instrumental in helping us achieve that goal. If there are specific areas where you believe we can enhance our services or if you have any suggestions for us, please feel free to share. Your insights are invaluable to us.We hope to have the opportunity to host you again in the future and provide you with a flawless 5-star experience.

10/10 Excellent

JEANNE

Stayed 1 night in Oct 2023
Response from Ibis Styles team on 20 Nov 2023
Thank you so much for taking the time to share your wonderful 5-star review! We are thrilled to hear that you enjoyed your experience with us.It's always our goal to provide exceptional service and create memorable moments for our guests, and we're delighted to know that we succeeded in doing so for you.Your positive feedback is truly appreciated and serves as a great motivation for our team. We look forward to the opportunity to welcome you back in the future and provide you with another outstanding experience.If there's anything specific you'd like to highlight or any suggestions for improvement, we're all ears. Your insights are invaluable to us as we strive to continuously enhance our guests' experiences.Once again, thank you for choosing our hotel. We're grateful for your support, and we can't wait to have the pleasure of hosting you again.

8/10 Good

Jodie

Travelled with group
Liked: Cleanliness, staff & service
It was lovely
Stayed 1 night in Oct 2023
Response from Ibis Styles on 30 Oct 2023
Thank you Jodie for your kind words! We're delighted to hear that you had a lovely experience during your stay. If there's anything specific that made your visit special or if you have any suggestions for how we can make it even better in the future, please feel free to share. We look forward to welcoming you back for another delightful stay!

10/10 Excellent

Gary

Stayed 1 night in Oct 2023
Response from Ibis Styles on 30 Oct 2023
Thank you Gary, we truly appreciate your perfect score of 10 out of 10! Your satisfaction is our priority, and we're thrilled that you had such a positive experience with us. If you ever wish to share more details about your stay or if there's anything we can do to make your next visit even better, please don't hesitate to reach out. We look forward to serving you again in the future!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, efficiently run and very convenient to all the Liverpool sites.
Stayed 2 nights in Oct 2023
Response from Ibis Styles on 31 Oct 2023
Thank you Laura for your fantastic review! We're delighted to hear that you found our hotel clean, safe, and efficiently run. Our central location in Liverpool is indeed a great advantage for our guests looking to explore the city's attractions easily. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay. Your feedback means a lot to us!

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ibis Styles on 27 Oct 2023
Thank you Debbie, we greatly appreciate your perfect score of 10 out of 10, and we're delighted to know that you had an exceptional experience during your stay with us. Your satisfaction is our top priority, and your rating serves as a testament to the hard work and dedication of our team.If you ever decide to visit us again and have any specific comments or suggestions to share, please feel free to reach out. We're always eager to improve and make each stay even better for our valued guests.Thank you for choosing our establishment, and we look forward to the pleasure of serving you again in the future.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ibis Styles team on 23 Oct 2023
Thank you so much for your fantastic 10 out of 10 review! We're thrilled to hear that you had such a positive experience. We always strive to provide the best service possible, and it's wonderful to know that we met your expectations. We look forward to welcoming you back in the future. If you have any suggestions or feedback on how we can make your next visit even better, please feel free to share. Your input is greatly appreciated!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
It was FAB!
Stayed 3 nights in Oct 2023
Response from Ibis Styles team on 23 Oct 2023
Thank you so much for your kind words! We're thrilled to hear that you had a fabulous time during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience in the future. If you have any suggestions or feedback to make your next visit even more enjoyable, please feel free to share them with us. We appreciate your support and hope to see you again soon!

2/10 Terrible

Collette

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
No WiFi available, cleanliness of the rooms very poor, bad smell in rooms and corridors. Stains on bedsheets, thin bed mattress, hairs in shower, carpets dirty. Overall poor experience
Stayed 2 nights in Oct 2023
Response from Ibis Styles team on 23 Oct 2023
We regret to hear about your disappointing experience at our establishment. We apologize for the issues you encountered.We are committed to addressing the problems you mentioned, including the lack of WiFi, cleanliness, and maintenance. We value your business and hope you'll consider giving us another chance to provide a more pleasant stay.

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023
Response from Ibis Styles on 19 Oct 2023
Thank you Lisa for taking the time to rate your recent stay at our hotel with a perfect score of 10 out of 10. We truly appreciate your positive feedback and are thrilled to know that your experience with us met or exceeded your expectations.Your satisfaction is our top priority, and we're delighted to see that you had an excellent stay. If you have any specific comments or suggestions to share in the future, please don't hesitate to let us know. Your insights can help us continue to improve and provide exceptional service to all our guests.We hope to have the pleasure of hosting you again in the near future and delivering another outstanding experience.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Ibis Styles team on 17 Oct 2023
Thank you so much for taking the time to leave us a fantastic 5 out of 5 review! We are thrilled to hear that you had such a positive experience with us.Your feedback is invaluable to us, and it truly motivates our team to continue providing excellent service. We're delighted to know that you had an enjoyable stay (or experience) with us.If you have any specific comments or suggestions that you'd like to share, please don't hesitate to reach out. We're always striving to improve and make your next visit even more exceptional.Once again, thank you for choosing us, and we look forward to welcoming you back in the near future.

10/10 Excellent

Val

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault this hotel, great location, walking distance to many places Very clean and staff very friendly
Stayed 3 nights in Oct 2023
Response from Ibis Styles team on 17 Oct 2023
Thank you for taking the time to share your feedback with us. We are delighted to hear about your positive experience at our hotel!We take great pride in our hotel's prime location, and it's wonderful to know that you found it convenient for exploring the area. We're also thrilled that you appreciated our dedication to cleanliness and the friendly service provided by our staff.Your kind words are truly appreciated and will serve as motivation for our team to continue delivering exceptional guest experiences. We look forward to welcoming you back to our hotel in the future, and if there's anything specific you'd like to see or any suggestions you have for us to make your next stay even better, please feel free to share.Once again, thank you for your review, and we can't wait to host you again soon.

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Ibis Styles team on 10 Oct 2023
Thank you for taking the time and trouble to complete a survey following your recent stay at Ibis Styles Liverpool.We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Ibis Styles in the near future.

8/10 Good

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ibis Styles team on 5 Oct 2023
Thank you for taking the time and trouble to complete a survey following your recent stay at Ibis Styles Liverpool.We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Ibis Styles in the near future.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ibis Styles team on 5 Oct 2023
Thank you for taking the time and trouble to complete a survey following your recent stay at Ibis Styles Liverpool.We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Ibis Styles in the near future.

8/10 Good

Peter

Stayed 1 night in Sep 2023
Response from Ibis Styles on 22 Sept 2023
Thank you Peter for taking the time to rate your recent stay with us, and for giving us a score of 8 out of 10. Your feedback is important to us, even without specific comments.We're glad to see that you had a positive experience overall, but if there were any aspects of your stay that you feel could be improved or if you have any suggestions, please don't hesitate to share them with us. We are always looking for ways to enhance our guests' experiences.We hope to have the opportunity to welcome you back in the future and strive to make your next stay even better. If there's anything we can do to make your next visit more enjoyable, please feel free to let us know.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ibis Styles team on 18 Sept 2023
Thank you so much for taking the time to leave us a perfect 10 out of 10 review! We're thrilled to hear that you had such a fantastic experience during your stay with us.Our team takes great pride in providing exceptional service, and it's incredibly rewarding to know that we met your expectations. Your positive feedback is truly motivating and serves as a testament to our commitment to delivering a memorable experience to all our guests.We hope to have the pleasure of hosting you again in the future. If there's anything specific you enjoyed or any suggestions you may have to make your next visit even more exceptional, please don't hesitate to share.Thank you once again for choosing us, and we look forward to welcoming you back soon!

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in the Hotel. Definitely "scammed" with regard to the Q car park at the rear of the hotel. You are led to believe when you book that you get a voucher from the hotel to entitle you to £9 per night parking. When I put my voucher in the pay machine I was charged £50 (£25 per night). I called Q Park from the machine phone and the assistant told me that the voucher scheme had been cancelled a few months ago and vouchers were no longer valid. I had to pay the £50 to get out of the car park...Be aware.
Stayed 2 nights in Sep 2023
Response from Ibis Styles on 15 Sept 2023
Thank you Peter for sharing your experience with us, and we appreciate your feedback. We're glad to hear that you had a nice stay at our hotel.We value your input and would like to express our regret that you didn't have the opportunity to review your overall stay with us. If you have any additional feedback or if there were other aspects of your stay you'd like to share, please feel free to do so. Your comments help us improve our services and ensure a better experience for all our guests.Once again, thank you for choosing our hotel for your stay, and we hope to have the chance to welcome you back in the future, providing you with an even more enjoyable visit. Your satisfaction is important to us, and we're committed to making any necessary improvements.