Ratings based on 749 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from derby

Next to lime street station

Posted 04-Jul-2017
Pros: Although right in the city centre it was quiet
Cons: A fridge in the room would have been nice
Location: Plenty of shopping , restaurants and bars on the doorstep
Pleasant stay, nice view of the liver building, next to lime street station
Comment from Hotel Management
06-Jul-2017 by Jonathan, Hotel Management
Dear Paul Thank you for taking the time to place your positive review following your recent stay with us in the heart of Liverpool. We hope to have the opportunity to welcome you back to our great City on many future occasions. Best regards Jonathan King General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from leeds

Good hotel near to all shops and amenities.

Posted 22-May-2017
Very pleasant stay. Helpful staff and good facilities. Close to shopping centre and convenient for station.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-May-2017
Really close to lime street station - so convenient
5 out of 5
by David

Posted 14-Apr-2017 on Hotels
A reasonable price for breakfast, in contrast to many other hotels
Comment from Hotel Management
17-Apr-2017 by Jonathan King, Hotel Management
Dear David Thank you for taking the time to place your kind review. We hope that you experiences on this occasion will encourage your return to us in the very near future. Best regards Jonathan King General Manager
5 out of 5
by George

George & Bobby

Posted 13-Apr-2017 on Hotels
My friend and myself had a very enjoyable stay.
Comment from Hotel Management
17-Apr-2017 by Jonathan King, Hotel Management
Dear George & Bobby Thank you for your kind review. We hope to be able to welcome you back to Liverpool in the very near future. Best regards Jonathan King General Manager
5 out of 5
by A verified traveller

Posted 09-Apr-2017 on Hotels
Comment from Hotel Management
13-Apr-2017 by Jonathan King, Hotel Management
Thank you for taking the time to place your kind review following your recent stay with us in the heart of Liverpool. We are pleased to learn that you enjoyed your time with us and we look forward to welcoming you on many future occasions. Best regards Jonathan King General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Cardiff

Staff were lovely

Posted 05-Apr-2017
Pros: Staff - most hotels are very similar now, but the staff here were without exception lovely.
Cons: Fix the lift - but guess that's already happened
Location: Great location. Straight across the road from Lime St Station and then walkable to all the main attractions
Stayed one night. Staff were all lovely. Room was very pleasant and clean and had great views. Breakfast was excellent; lots of choice and again the staff were very attentive.. Unfortunately one of the lifts had broken down which meant waiting to go up and down, but this happens to everyone from time to time - so doesn't reflect on the hotel.
Comment from Hotel Management
13-Apr-2017 by Jonathan, Hotel Management
Dear Lynne Thank you for taking the time to place your very kind review following your recent stay with us in the heart of Liverpool. We are so pleased to learn that you enjoyed your time with us and your compliments are most appreciated. You will be pleased to know that our guest lifts are now operating efficiently. We hope to have the opportunity to welcome you on many future occasions. Best regards Jonathan King General Manager
5 out of 5
Recommended
for Couples
by A verified traveller from Leicester

Holiday Inn Liverpool City Centre.

Posted 04-Apr-2017
Pros: All the staff were professional but friendly with it and were very helpful. Breakfast was good. Rooms clean and comfy.
Location: Good location for accessing City centre. A couple of Weatherspoons in the area. Good shopping centre.
Just stayed one night to see a concert at The Green Room, which wasn't far from the hotel. The hotel was just next to the station and within walking distance of the city centre.
Comment from Hotel Management
13-Apr-2017 by Jonathan, Hotel Management
Dear Val Thank you so much for taking the time to place your kind review following your recent stay with us in the heart of Liverpool. We are naturally very pleased to learn that you enjoyed your time with us and we look forward to having the opportunity to welcome you on many future occasions. Best regards Jonathan King General Manager
4 out of 5
by Ian

Great city centre hotel

Posted 27-Mar-2017 on Hotels
Very good 2 night stay staff are very helpful
Comment from Hotel Management
13-Apr-2017 by Jonathan King, Hotel Management
Dear Ian Thank you for taking the time to place your kind review following your recent stay with us in the heart of Liverpool. We are pleased to learn that you enjoyed your time with us and we look forward to welcoming you on many future occasions. Best regards Jonathan King General Manager
4 out of 5
Recommended
for Couples
by A verified traveller

nice hotel near station and city highlights

Posted 20-Mar-2017
Location: Able to walk to all the sites and museums and artgalleries
No need to give clean towels every day, we hung them up so they wouldn't have to waste energy and detergent but still got fresh ones.
Comment from Hotel Management
21-Mar-2017 by Jonathan, Hotel Management
Thank you for taking the time to place your review following your recent stay with us in the heart of Liverpool. Your feedback is important to us and we shall use your comments to improve for the future. Thank you, once again. Jonathan King General Manager