The guy at the reception was rude and was not at all helpfull.
Comment from Hotel Management
10-Jun-2017 by Jonathan King, Hotel Management
Thank you for taking the time to place your review.
Naturally, we are very sorry to learn of your experiences.
I have spent time reviewing your concerns with my Front of House Manager, who wishes to be associated with my sincere apologies to you.
If I may be of any further assistance to you, please do not hesitate in contacting me directly.
Thank you, once again.