Ratings based on 717 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Solihull

Close to Lime Street Station & the Empire Theatre

Posted 03-Feb-2017
Very helpful and pleasant staff who were knowledgeable and happy to give advice on how to enjoy our stay in Liverpool
Comment from Hotel Management
06-Feb-2017 by Jonathan King, Hotel Management
Thank you for taking the time to place your review following your recent stay with us. We are naturally pleased to learn that you enjoyed your time with us and we hope to be able to welcome you on many future occasions. Best regards Jonathan King General Manager
3out of 5
Recommended
for Everyone
by A verified traveller

Noise

Posted 18-Jan-2017
Only bad thing I have to say was the noise on level 4 rooms 406 etc sounds like windows are open because for the industrial extraction at the back near the car park. If you need complete silence to sleep this isn't ideal
Comment from Hotel Management
19-Jan-2017 by Jonathan, Hotel Management
Thank you for taking the time to place your review following your recent stay with us in Liverpool. Naturally, we are very sorry to learn that your rest was disturbed by noises from the adjoining shopping centre. Should you be staying with us again please advise us of your requirements and we would be pleased to assign accommodation in a quieter part of our hotel. I hope and trust that all other aspects of your stay were to your satisfaction and we look forward to having the opportunity to welcome you on many future occasions. Best regards Jonathan King General Manager
5out of 5
by A verified traveller

Clean hotel

Posted 21-Nov-2016 on Hotels
Amazing hotel on Great location
5out of 5
by A verified traveller

Brilliant hotel

Posted 20-Nov-2016 on Hotels
Central to everything
5out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Nov-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller from Essex Uk

Perfectly positioned hotel

Posted 13-Nov-2016
Location: Everything within a 20 minute walk. Shops nearby and station opposite!
Spent 3 days at this perfectly positioned hotel, opposite Lime Street station, near museums, next to the shops and a stroll to the docks and Cathedral. Nothing was more than 20 minutes walk away! Rooms spacious and very comfortable. Great views! Staff were very attentive and were quick to resolve an incident in a professional manner. Definitely return on next visit to Liverpool
4out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Nov-2016 on Hotels
4out of 5
Recommended
for Couples
by A verified traveller from Hong Kong

Good location

Posted 01-Nov-2016
Shower leakage but staff are friendly, changed the room after checked.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 31-Oct-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Oct-2016
Fint hotell med sentral beliggenhet. Bra familierom. Kommer gjerne igjen.