Staff were lovely
Stayed one night. Staff were all lovely.
Room was very pleasant and clean and had great views.
Breakfast was excellent; lots of choice and again the staff were very attentive..
Unfortunately one of the lifts had broken down which meant waiting to go up and down, but this happens to everyone from time to time - so doesn't reflect on the hotel.
Comment from Hotel Management
13-Apr-2017 by Jonathan, Hotel Management
Thank you for taking the time to place your very kind review following your recent stay with us in the heart of Liverpool.
We are so pleased to learn that you enjoyed your time with us and your compliments are most appreciated.
You will be pleased to know that our guest lifts are now operating efficiently.
We hope to have the opportunity to welcome you on many future occasions.