Ratings based on 700 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Essex Uk

Perfectly positioned hotel

Posted 13-Nov-2016
Location: Everything within a 20 minute walk. Shops nearby and station opposite!
Spent 3 days at this perfectly positioned hotel, opposite Lime Street station, near museums, next to the shops and a stroll to the docks and Cathedral. Nothing was more than 20 minutes walk away! Rooms spacious and very comfortable. Great views! Staff were very attentive and were quick to resolve an incident in a professional manner. Definitely return on next visit to Liverpool
4out of 5
by A verified traveller from Hong Kong

Good location

Posted 01-Nov-2016
Shower leakage but staff are friendly, changed the room after checked.
4out of 5
by A verified traveller

Posted 30-Oct-2016
Fint hotell med sentral beliggenhet. Bra familierom. Kommer gjerne igjen.
5out of 5
by A verified traveller from cardiff

A great hotel in the heart of the city

Posted 30-Oct-2016
Pros: This was our second visit this year to the holiday inn Liverpool and we weren't disappointed. The hotel is in a great location, right across the road from Liverpool Lime Street station. All of the staff are very friendly, helpful and are full of conversation. You don't get this in most hotels. The quality and choice of items at breakfast is outstanding as is the view from the restaurant. The rooms and public areas are spotlessly clean. We had a room on the 8th floor. I would highly recommend a room on a higher floor as the views over the city are fantastic. We even ate dinner at the restaurant twice and thoroughly enjoyed our meals. Fresh, tasty and great value for money. Will definitely go back.
Cons: We liked everything. Just a pity that we had to come home.
Location: This hotel is right opposite the train station. It is also within walking distance of the main shopping area, the Albert Dock and all of the museums.
5out of 5
by A verified traveller from London

Great situation for sightseeing

Posted 23-Oct-2016
Pros: Nothing to dislike.
Cons: Room temperature.
Location: Right opposite Lime Street Station. 15 mins walk from Albert Dock. Lots of shops, within walking distance of museums and cathedrals.
Right opposite Lime Street Station. 15 min walk to Albert Dock. Staff friendly and helpful. Hotel clean, comfortable. Only downside is you can't control the temperature in your room - you have to ask reception. Will stay there again.
5out of 5
by A verified traveller

Posted 14-Oct-2016
Location: Das Hotel befindet sich direkt gegenüber der Zugstation. Man kann von dort aus alles erreichen.
Leider hatte ich keine Steckdose im Schlafzimmer und die Anschlüsse waren auch verschieden.
Comment from Hotel Management
16-Oct-2016 by Jonathan King, Hotel Management
Vielen Dank für Ihre Bewertung nach Ihrem Aufenthalt bei uns in Liverpool. Ihr Feedback ist uns wichtig und wir freuen uns, Sie wieder in der nahen Zukunft begrüßen zu dürfen.
5out of 5
by A verified traveller from Bolton

Nice hotel close to everyhing

Posted 19-Sep-2016
Fantatic room fantastic stay lovely hotel close by everyhing convenient to the Empire Theatre as we went to a show everything was great food in the restaurant for dinner and breakfast in the morning lots of choice.
Comment from Hotel Management
21-Sep-2016 by Jonathan, Hotel Management
Dear Janet Thank you for taking the time to place your lovely review following your recent stay at the Holiday Inn Liverpool City Centre. Naturally, we are very pleased to learn that you enjoyed your time with us and we hope to be able to welcome you back to our great City on many future occasions. Best regards Jonathan King General Manager
3out of 5
by A verified traveller from london

Posted 05-Sep-2016 on Hotels
TV reception was very bad with lots of lines and spots on TV picture.
Comment from Hotel Management
12-Sep-2016 by General Manager, Hotel Management
Thank you for taking the time to place your review following your recent stay with us in the heart of Liverpool. Naturally, we are very sorry to learn that the quality of television reception being provided to your accommodation was poor and tarnished the overall enjoyment from your visit. We have taken the opportunity to investigate your invaluable feedback and make appropriate improvements for the benefit of future guests. Thank you, once again. We hope to be able to welcome you back to our great City on many future occasions. Yours faithfully Jonathan King General Manager
4out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Aug-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Aug-2016 on Hotels