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Reviews of Hilton Liverpool City Centre

4 out of 5
Hilton Liverpool City Centre
3 Thomas Steers Way, Liverpool, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1002 reviews" "
Rating 8 - Good. 288 out of 1002 reviews" "
Rating 6 - Okay. 102 out of 1002 reviews" "
Rating 4 - Poor. 53 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

MARTIN

Travelled with partner
Disliked: Amenities, property conditions & facilities
Needs updating and cleaning
Stayed 1 night in Apr 2024

8/10 Good

Bryony

Stayed 1 night in Mar 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bar staff could do with prioritising customers over housekeeping, irritating on what was an otherwise great stay, reception staff excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and friendly. The room was spotless and very nice. Will book again
Stayed 1 night in Mar 2024

8/10 Good

michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Standard lamp in the room not working, another bulb in the wardrobe out and tv has next to no channels and the remote has no effect on the tv.
Stayed 1 night in Mar 2024

4/10 Poor

Victoria

Stayed 2 nights in Mar 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it all!
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Victoria

Stayed 2 nights in Feb 2024

10/10 Excellent

Jordan

Stayed 1 night in Feb 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, nice room, service and good location
Stayed 2 nights in Jan 2024

10/10 Excellent

Chris

Stayed 2 nights in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Enjoyed everything at the Hotel will most certainly be visiting again
Stayed 1 night in Jan 2024

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for shopping, lots of places nearby to eat. Great service, fantastic breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellenr\t as always forgot to check the dicount code for the parking so will next time
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Stayed 1 night in Jan 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gregor

Stayed 1 night in Jan 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

david

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude/indifferent service at front desk.
Stayed 1 night in Dec 2023

4/10 Poor

Wing Hon

Travelled with family
Disliked: Staff & service, property conditions & facilities
the only advantage of the hotel is the location which is convenient for shopping, and the attitude of the staff was hard to imagine that bad and unfriendly. the facilities were old and out-dated which is hardly regarded as a 4 four star international hotel
Stayed 2 nights in Dec 2023

8/10 Good

Susan M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing time
Stayed 1 night in Dec 2023

10/10 Excellent

Wasiem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and the bed was so comfortable. We definitely stay there again and would recommend it to anyone 😁
Stayed 1 night in Dec 2023

2/10 Terrible

Osman

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Osman

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Paramjit

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pleasant stay.
Beautiful looking hotel but service in the evening wasn't great. We asked for milk for the room and it never came. Drinks in the bar were expensive too.
Stayed 1 night in Dec 2023

6/10 Okay

Anthony

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bar service was very poor. Had to wait 20 minutes for a drink for myself and my wife. Other bar staff just wandering around and not servicing the customers.
Stayed 1 night in Dec 2023

8/10 Good

Osman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Colin

Stayed 1 night in Dec 2023

8/10 Good

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 2 nights in Dec 2023

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best location in the city, within walking distance of most of what you’d like to see.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The was a great hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Awesome location and fantastic hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Duncan

Stayed 2 nights in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Christine

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023