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Liverpool Aigburth Hotel, Sure Hotel Collection by BW

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Desk, iron/ironing board, free WiFi, alarm clocks
Desk, iron/ironing board, free WiFi, alarm clocks
Desk, iron/ironing board, free WiFi, alarm clocks
Desk, iron/ironing board, free WiFi, alarm clocks

Overview of Liverpool Aigburth Hotel, Sure Hotel Collection by BW

Liverpool Aigburth Hotel, Sure Hotel Collection by BW

3 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationSefton Park8 min walk
  • Popular LocationLiverpool Metropolitan Cathedral4 min drive
  • Popular LocationLiverpool Anglican Cathedral7 min drive
  • AirportLiverpool (LPL-John Lennon)21 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 25 Mar 2020 - 30 Jul 2021.

About this area

Liverpool

Located in Liverpool, Liverpool Aigburth Hotel, Sure Hotel Collection by BW is in the city centre. Cavern Club and St. George's Hall are notable landmarks, and some of the area's popular attractions include Beatles Story and Knowsley Safari Park. Looking to enjoy an event or a game? See what's going on at M&S Bank Arena or ACC Liverpool.
Popular Location

What's nearby

  • Sefton Park - 8 min walk
  • Liverpool Metropolitan Cathedral - 4 min drive
  • Liverpool Anglican Cathedral - 7 min drive
  • ACC Liverpool - 9 min drive
  • Royal Liverpool University Hospital - 11 min drive

Getting around

  • St Michaels Station - 17 min walk
  • Liverpool (LPL-John Lennon) - 21 min drive

Restaurants

  • Glass House — 1 min walk
  • Edwardian Bar — 1 min walk
  • Medjool Bistro - 6 min walk
  • Keith's Wine Bar - 7 min walk
  • On The Pallet - 7 min walk

About this property

Liverpool Aigburth Hotel, Sure Hotel Collection by BW

3-star Liverpool hotel in Sefton Park, walk to Sefton Park
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 41 rooms offer free WiFi, iPod docks and flat-screen TVs with digital channels. 24-hour room service, coffee makers and hairdryers are among the other amenities available to guests.
Liverpool Aigburth Hotel, Sure Hotel Collection by BW offers 41 forms of accommodation with iPod docking stations and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: GBP 12.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • Arabic
  • English

Business services

  • Computer station
  • Meeting rooms 3

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 25 March 2020 to 30 July 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay.
Cots (infant beds) are available for GBP 10.0 per stay

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 12.50 per person (approximately)
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Hallmark Liverpool Sefton Park
Hallmark Liverpool South
Hallmark Hotel Liverpool South
Best Western The Alicia Hotel
Best Western Hallmark Liverpool Alicia
Best Western Alicia Hotel
Hallmark Hotels Liverpool Sefton Park
Hallmark Hotels Liverpool Sefton Park Hotel
Hallmark Hotels Hotel
Hallmark Hotels
Hotel Hallmark Hotels Liverpool Sefton Park Liverpool
Liverpool Hallmark Hotels Liverpool Sefton Park Hotel
Hotel Hallmark Hotels Liverpool Sefton Park
Hallmark Hotels Liverpool Sefton Park Liverpool
Hallmark Hotel Liverpool Sefton Park
Hallmark Hotel Liverpool South
Best Western The Alicia Hotel
Best Western Hallmark Liverpool Alicia
Best Western Alicia Hotel
Hallmark Hotel Liverpool South
Hallmark Hotels Liverpool Sefton Park
Liverpool Aigburth Hotel, Sure Hotel Collection by BW Hotel
Liverpool Sefton Park Sure Hotel Collection by Best Western
Liverpool Aigburth Hotel, Sure Hotel Collection by BW Liverpool

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 85 out of 365 reviews
5 - Excellent 23%
Rating 4 - Good. 159 out of 365 reviews
4 - Good 44%
Rating 3 - Okay. 61 out of 365 reviews
3 - Okay 17%
Rating 2 - Poor. 39 out of 365 reviews
2 - Poor 11%
Rating 1 - Terrible. 21 out of 365 reviews
1 - Terrible 6%

3.8/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and always found the staff and hotel to be brilliant. I was going to be busy painting my daughters flat whilst there and the staff were friendly and helpful. My room 14 was clean and the bathroom updated and modern.
Stayed 2 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
nice room,breakfast,staff
Stayed 2 nights in Mar 2020

1/5 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dated hotel rooms with old overused mattress
staff were friendly and helpful. But rooms very dated and first room we were allocated had such an overused mattress the springs were constantly decompressed. We were moved rooms immediately when requested and the second room had been updated more recently and mattress was better (still not great though). The fire escape for the floor was through our bedroom and unfortunately the smoke alarm did go off in the middle of the night, luckily we didn’t have to evacuate. Tea and coffee making facilities, hairdryer in room, toiletries free. However not all that was used was replaced with the daily cleaning service. The spare toilet roll was put onto the holder but no spare left. I go to Liverpool frequently and won’t stay here again. I wouldnt recommend. It’s a shame because it’s a gorgeous building on the outside, and staff were all friendly.
Stayed 2 nights in Mar 2020

3/5 Okay

Liked: Cleanliness, staff & service
Stayed here for a weekend as we were visiting Anfield (my husband's birthday present). As a member of Hotels.com I had been rewarded with free nights and so used my free nights to stay here. I just had to pay some admin fees and taxes. I chose a superior room as a treat and am certainly glad that I didn't pay full price of approx. £200. I would have been very disappointed if I had paid this. We received a lovely warm welcome, the staff are excellent. We went directly to our superior room and although it was large and very clean it was disappointing. There was no bath which I had been advised on my booking confirmation there would be. The furniture in the room was old and all in dark wood which gave a dark and dreary appearance. There was an old tv cabinet which served no purpose as there was a tv on the wall, the curtains were old and not very clean and had to be closed shut with a peg etc. The bed was comfortable and the shower was lovely. Toilet roll was not replaced. Breakfast was a bit hit and miss. The first morning we were served sour milk for our cereal and for our tea. This meant that we had to wait for a new pot of tea and the waiter forgot to bring it until we asked him again. There really should be more staff at breakfast. The one waiter was doing everything - welcoming guests, taking orders and bringing drinks, clearing tables and replacing fresh food. Next day there was a shortage of food brought out of the kitchen - bacon, eggs, sausages,bread. Disappointed.com
Stayed 2 nights in Feb 2020