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Reviews of YHA Liverpool Central

2 out of 5
YHA Liverpool Central
Stanley Street, 54, Liverpool, England

Reviews

8.2

Very good

Rating 10 - Excellent. 76 out of 188 reviews" "
Rating 8 - Good. 69 out of 188 reviews" "
Rating 6 - Okay. 34 out of 188 reviews" "
Rating 4 - Poor. 3 out of 188 reviews" "
Rating 2 - Terrible. 6 out of 188 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty walls, couldn't check in on time, broken handles in room. Photos are nothing like what is on Expedia. Walls had dirty wipe marks all over them. I felt my skin crawl just sitting on the bed. I booked somewhere else straight away. Horrible place!
Stayed 1 night in Oct 2019

10/10 Excellent

Will, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We we're 18 people on a stag. Fantastic location and the beds are clean, comfy and great value. Has a decent bar and staff helpful too. Thanks for having us! Liverpool was great also!!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the nightlife especially Matthew street
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No kitchen. We had a handicapped bathroom with mould in the shower.
Stayed 2 nights in Jul 2019

8/10 Good

Emily

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from Kat on 17 Jun 2019
Thank you very much for your rating.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for stag do
Brilliant, just what we needed for a stag, location was bang on!
Stayed 1 night in Jun 2019
Response from Andrea on 13 Jun 2019
Hi Chris :) oh that's great ;) So see you for the next Stag do ! Thanks for staying with us. See you soon. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, property was safe, clean and wifi and bar was tops 👍👍
Stayed 1 night in Jun 2019
Response from Andrea on 12 Jun 2019
Hi there :) thanks for the great review... We hope to see you soon. Best regards. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great, location was 👍, bed and room were great also. Wifi worked well and the bar was tops 😁
Stayed 1 night in Jun 2019
Response from Katarina on 8 Jun 2019
Hello, Many thanks for staying with us. Your feedback is much appreciated :) Hope to see you again soon!

6/10 Okay

Sawada

Liked: Cleanliness
Stayed 4 nights in May 2019
Response from Katarina on 8 Jun 2019
Hi, Thanks for your review. Your feedback is much appreciated.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Kat on 15 May 2019
Hi Thomas, Many thanks for staying with us. We appreciate your feedback and hope to see you again soon :)

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
First Time Actually Staying In A Hostel So Wasnt Sure What To Expext. Our Event Changed Dates So A Last Minute Booking. Had Our 16 Yr Old Daughter With Us - One Night Stay Only. Didnt Disappoint. Conveniently Located Less Than 1 Minute From The Main Shopping Region. Receptionist Friendly And Helpful On Arrival And Departure. Lift To Room. Bright, Airy Private Room With Seperate Washroom And Toilet. Very Little Noise From Street Below So A Sound Sleep Had. Didnt Avail Of Breakfast, However, Items Cost As Little As £1 Each! Lots Of Information On Activities In The Area Provided At Reception. Would Definitely Stay Again.
Stayed 1 night in May 2019
Response from Katarina on 7 May 2019
Hi Sharon, Thank you very much for taking the time to leave your review. We appreciate your feedback and hope to see you again soon :)

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Early hours of the morning you had lads running around the hotel screaming and shouting banging on doors, sounding like they were trying to get in a room threatening all kinds of abuse my kids were scared and wanted to leave.
Stayed 2 nights in Apr 2019
Response from Irene on 3 May 2019
Hi there, Thanks for your review. We are sorry to hear you were disturbed by other guests during your stay. We have 24/7 staff who do floor walks for security. You can contact them any time if someone is behaving inappropriately. We would love to have you back one day so if you do, please email us directly so we can make arrangements. Regards, Irene

6/10 Okay

Kelly

Liked: Staff & service, room comfort
Disliked: Cleanliness
Central, convenient, could do with better cleaning
I stayed in a 6 bed female. Area was great, very central, loud but that’s to be expected (music from nearby pubs). Unfortunately the bed did have some kind of dead bug on it and someone’s receipt..
Stayed 1 night in Mar 2019
Response from Andrea on 18 Mar 2019
Hi Kelly, thanks for your review. Sorry about the dead bug and the receipt, we have provided to advise housekeeper's staff about that and we are sure it's not going to happen again. Hope to see you soon Kelly. Have a nice day. Kind regards. Andrea,.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Jake on 24 Feb 2019
Thank you for such a brilliant response!

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Kat on 4 Feb 2019
Hi Denis, Many thanks for taking the time to leave your feedback. It was a pleasure having you stay with us. All the best :)

2/10 Terrible

Shelley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too noisy
Spent a night here with 2 children after visiting the Cavern Club and doing some Christmas shopping. We were on the first floor. The room was extremely noisy right next to a bar and the music did not stop until 4am. However we then had to contend with the drunken shouts of revellers. This hotel is definitely not for families or anyone who enjoys a good night’s sleep. I feel that the hotel could have put us on a higher floor. On checking out we were told that “it’s always like his on a weekend” and that the noise was worse on our floor. Needless to say we will not be returning. We did however love Liverpool and the people so we will be back but we’ll stay somewhere else!
Stayed 1 night in Dec 2018
Response from Ismael on 1 Jan 2019
Hi there, Thank you so much for your review, we appreciate it.We have a 24 hours reception desk we are always friendly and happy to help resolve any issue. Also we really felt the noise but in reception we have free plugs. And usually in the weekend there is different atmosphere and people obviously. We hope to see you again in Liverpool and also with us. Kind Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Ismael on 21 Dec 2018
Hi, Thank you so much for your review, we appreciate it! We hope to see you soon here in Liverpool and also with us again. Kind Regards

6/10 Okay

Katie

Disliked: Room comfort
Very noisy, not just other guests but loud air units in the room.
Stayed 1 night in Dec 2018
Response from Irene on 17 Dec 2018
Hi Katie, Thanks for taking the time to leave a review. We are sorry it was noisy during your stay. On weekends, it can be a bit louder outside on the Mathew St side as bars close later. On your next visit you can request to be put on the Stanley St side so it would be quieter. Regards, Irene

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Irene on 26 Oct 2018
Thanks for your feedback! Hoping to see you soon. Irene :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, great staff. Bunks were rickety- just breathing and they made the devil’s own noise. Otherwise good.
Stayed 1 night in Oct 2018
Response from Reception on 24 Oct 2018
Thanks for a good review, sorry obout the issue you had with the beds

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Matthew on 24 Oct 2018
Thank you for a great review!

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Matthew on 24 Oct 2018
Thank you for a great review!

8/10 Good

TOMASZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018
Response from Euro Hostel Liverpool on 5 Sept 2018
Hey Tomasz, thanks so much for your great review! We hope to see you again in Liverpool.

10/10 Excellent

George

Absolutely ideal
Great place, friendly staff, perfect location. Would 100% recommend to a friend.
Stayed 2 nights in Aug 2018
Response from Reception on 29 Aug 2018
Hi George, thanks for the great review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Matthew on 27 Jun 2018
Hi! Thanks for an amazing review! Hope to see you again soon! Kind Regards. Matthew

10/10 Excellent

Lisa, Shetland UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience!
I stayed at the Euro Hostel in Liverpool with my husband and 4 children enroute to Liverpool Airport. It's in a great location to do a bit of last minute holiday shopping with loads of places to get a decent meal, we also found the nearby parking very reasonably priced. The room was a good size and it was clean, the kids loved the bunk beds and lockers !! Our stay was comfortable the staff were all really friendly and we felt we got real value for money. After boarding our flight I realised I'd left my wedding ring in our room, a quick call and the staff reassured me they would do everything they could to find my ring... 10 days later on our return from backpacking i had a lovely email from the staff at the hostel saying theyd found my ring and were awaiting instruction to post it back to me. Thank you Euro Hostel, your staff are an absolute credit to you and we will most definitely stay with you again!!
Stayed 1 night in Apr 2018
Response from Andrea on 30 Apr 2018
Hi Lisa :) we are really happy to hear about you and for your review. We really hope to see you here soon. Our staff is always available to make your staying in Liverpool as much enjoyable as possible ;) So...see you next time and have a lovely day :) Kind regards, Andrea Eurohostel staff

6/10 Okay

Verified traveller

Liked: Staff & service
Olson Family Stay
Floor was sticky & covered in crumbs when we arrived, the locker door also fell onto my daughter's head when she opened it (thankfully she was not hurt). Unfortunately we were unable to move to a different room as none were available (it was also hot & no windows). Breakfast was good & staff was great...cleaning crew need better trained.
Response from Kate on 10 Apr 2018
Hi there, Thanks for the review. Our housekeepers are a fantastic team and as you can see from our other reviews, cleanliness at Euro Hostel is one of our best points, so we're sorry to hear that the room wasn't as clean as you would have liked it to be, and we'll make sure to give it an extra good scrub for next time. We've made a note of the locker door and and maintenance have fixed this issue now. Thanks again for the feedback.

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy place to stay
stay was good, close to all amenities
Stayed 3 nights in Jan 2018
Response from Irene on 28 Jan 2018
Hey Victor, Thanks for your review! Hoping to have you back some time. Regards, Irene :)

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Matthew on 15 Feb 2018
Thank you for your review!

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Response from Reception on 12 Apr 2018
Thank you :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base, great staff
Stayed at the hostel to explore the local area with my young family. Excellent location, amazing staff. Room was clean and basic, bit stuffy with no window or aircon. Great stay otherwise.
Stayed 1 night in Jun 2017

10/10 Excellent

Ash

Liked: Staff & service, room comfort
Perfect for run
Spot on for a fun weekend in Liverpool with late nights. Staff were quality and I'm very glad we chose this gaff.
Stayed 2 nights in Jun 2017

6/10 Okay

Alex

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed at the hostel for 1 night. It is in the middle of Liverpools nightlife, a great destination for those who want to spend nights out.

10/10 Excellent

Marcia, Battersea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, very good location
I really enjoyed my time with my family, was really easy move around as the hotel is in the city centre. You can shoppig around and enjoy the Beatles places...I love it

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
This was our first stay in a hostel, and it was MUCH BETTER than expected. Check in was quick, the room was nice with our own bathroom and own separate shower. Each bed had it's own plug in and lamp and there was a nice window. We were a family of 5 and reserved a 6 bed room which worked perfectly. The location was fantastic with many restaurants and bars right outside the door and shopping just across the street. And, it was only a 7 minute walk from the train station. Highly recommend.

8/10 Good

Darren, london

Liked: Cleanliness, staff & service, room comfort
Good location, central City
Location was great, very central. Very thin walls, there was school group in rooms around my room, which you could hear them. Nice having 15% off food & drinks in bar on ground floor, but it shut early on the Wednesday (6pm).

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DLTBGYD Tour 2017
Fantastic location right in the centre of the throng, Hostel clean and comfortable - staff very accommodating - able to drop our bags off earlier than room ready time and leave in secure room on the day of checkout until mid afternoon. Brilliant for seeing the city without trailing luggage around with us. - Great bar and cafe/restaurant - tasty food -at great prices. Can't fault it . Secrete gem... we'll be back

8/10 Good

Sisko

Liked: Cleanliness, property conditions & facilities
Stay here if you want to party!
Ok room with 6 beds, clean toilet and shower room. Unfortunately most of the lockers in the room did not work.

6/10 Okay

Tim, Barnsley

Liked: Property conditions & facilities
Great for clubbing
It was a nice hotel/hostel, We had a double ensuite room so didnt have to share. I would only recomend this place if you are planning to spend the night enjoying the night life as it is in the heart of the cities bars and clubs so is extremly loud until early hours. Room was clean but slightly cold.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great hotel. Ideal location. Staff helpful and friendly. Would stay again.

8/10 Good

Win, New Zealand

Liked: Cleanliness, property conditions & facilities, room comfort
Cavern Quarter comfort
As would be expected from its ace position in the Cavern Quarter, the Euro Hostel can suffer a bit from local noise at night, but in every other respect it was really good value for money. Appreciated the location near public transport and visitor attractions.

6/10 Okay

Rebekah

Liked: Cleanliness
First night was fine. Right in the centre of Liverpool so you will need ear plugs. The second day they changed my room without telling me. Only found out I had been moved from an all female dorm when I walked in and it was all men! They also lost all my stuff in the process! However, it was eventually found before I had to leave. Very embarrassing for them and something I don't think happens very often. Before that I was happy with the hostel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Raquel, Brazil

Liked: Staff & service, property conditions & facilities, room comfort
Nice place for the Beatle Week!
Nice place for the Beatle Week! But bring eye-mask and cover the ears.

6/10 Okay

Marcelo, Belo Horizonte - Brazil

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, specially the location and price
Everything was great, except for the noisy neighbours. Regent's bar, in front of the hostel has live music every single day and night, until 3am. Better book a room on the last floor and as far from this bar as possible.

8/10 Good

Livia

Liked: Room comfort
Disliked: Cleanliness
Ok if you don't mind noise at night
Loud neighborhood at night! Our room was special for disabled people so there wasn't any doors separating the shower from the rest of the toilet which sometimes made it hard to use because after someone showers the floor gets soaking wet!

10/10 Excellent

Aziza

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness