Ratings based on 661 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 09-Aug-2016
Pros: Die Nähe zur Innenstadt und das Wasser vor dem Fenster
Location: Das Zentrum ist nicht weit und wenn man möchte, kann man dorthin gelangen, indem man an der Mersey entlang läuft.
Sehr freundliches Personal, Zimmer zwar kleiner, aber wenn man Glück hat und dieses auf der Wasserseite liegt, ist es immer eine grosse Freude dort hinaus zusehen.
1out of 5
by A verified traveller from HKG

Noisy rooms facing road

Posted 01-Aug-2016
Pros: Convenient location;10 minutes' walk to Albert Dock. Helpful hosting staff.
Originally I booked 2 rooms for 4 nights. But I move out the next day. Just cannot sleep because of noise from road. Bath room is extremely small.
4out of 5
by A verified traveller from Nähe Göttingen

Praktische Lage in Laufnähe zum Albert Dock

Posted 18-Jul-2016
Pros: Lage
Location: Praktisch gelegen, um zu Fuß entlang der Promenade zu den Museen zu kommen.
Saubere Zimmer, freundliches Personal, Wäscheservice möglich, Parken kostenlos und sicher, Frühstück reichlich und gut, Abendessen möglich, Bar vorhanden, Abwicklung einfach, Zimmer allerdings sehr klein, Nasszelle minimal, hat uns aber ausgereicht (zu dritt).
5out of 5
by A verified traveller from Liverpool

a lovely stay

Posted 22-Jun-2016 on Hotels
Hotel staff were all warm friendly people
4out of 5
by Raymond L


Posted 21-Jun-2016 on Hotels
We booked in as couple- our room would suit single person only. Staff quite friendly, food ok
4out of 5
by A verified traveller


Posted 20-Jun-2016 on Hotels
4out of 5
by A verified traveller

Good location

Posted 15-Jun-2016
Pros: Nice restaurant on the waterfront. Prices good value. Plenty of parking spaces. Booking in was easy and our room was ready at 11am.
Location: Right on the Queen dock. just a few 5 min walk to the no. 1 open top bus stop. A KFC and Mcdonalls a few mins away
Room on the small side, but adequate you are not there to sit in the bedroom
5out of 5
by A verified traveller

Good little hotel

Posted 15-Jun-2016 on Hotels
Three adults for a long weekend, we were there for the rock and roll marathon so little time spent in the room. Perfect location for the shops, bars and restaurants plus free parking which meant we didn't need to use the car at all. Room a little small for three adults and bathroom very compact, but was clean and well maintained and perfect for our needs. We will be booking again.
3out of 5
by Lisa from GLASGOW


Posted 01-Jun-2016 on Hotels
unfortunately had to complain about noise levels in early hours of Saturday morning from midnight to 4 am, then again at 7.30 am - also complained via email on Saturday night to Manager re noise levels in restaurant/tv lounge due to large group of males. I did not receive reply until I had returned home on Tuesday
3out of 5
by allan from Merthyr tydfil

Posted 23-May-2016 on Hotels
Enjoyed stay and will consider returning again