Ratings based on 744 Verified Reviews

3.8 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from barnsley

Nice hotel

Posted 24-Aug-2017
lovely hotel only downfall I thought was in the room. To get into bathroom was a step. Stayed on hotels but never had to step into bathroom. When your half asleep and stub your toe .
3 out of 5
Recommended
for Everyone
by A verified traveller from Derbyshire

Bed

Posted 23-Aug-2017
Comfortable bed to end your day. Although rooms and beds are smaller than the nearby competition, they are more comfortable we found.
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Nice hotel on waterfront

Posted 20-Aug-2017
Pros: Staff & position.
Location: Close to Albert dock & shopping centre
My husband was taken ill while during our stay & went to hospital by ambulance. The staff were so good, showed concern & empathy. Went out of their way to be helpful. I sincerely thank them.
3 out of 5
by A verified traveller from North Yorkshire

Basic

Posted 08-Aug-2017
Room cramped for two adults and a teenager. Bathroom was tiny, just like a static caravan bathroom. Breakfast ok but not as good as premier inn. Location good and room was quiet.
4 out of 5
Recommended
for Everyone
by A verified traveller from glasgow

Nice hotel,within walking distance of the docks

Posted 27-Jul-2017
good hotel with free parking & within walking distance of the docks & shopping. The only negative thing about this hotel is the rooms are a bit small
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean, Friendly nicely Situated

Posted 19-Jul-2017
Extremely friendly staff. Room was spotless. View of river was lovely. Bathroom is tiny but we didn't need more. We are active and walk everywhere, the Dolby is nicely situated 15min from Pier Head, just down the hill from Cathedral and Hope St.
2 out of 5
by A verified traveller

Handy but basic

Posted 14-Jul-2017
Staff nice but not enough on duty so was kept waiting at Reception. Room far too small for 2. Prefabricated tiny shower unit with sink and loo - couldn't swing a cat - couldn't shower without soaking everywhere - had to step up into this minute "bathroom" so kept tripping up. Had keep window open as so warm so was kept awake with traffic noise. Nowhere store luggage - had to leave cases end bed making even less room. Impossible for 2 to get ready at same time. Had to take turns. Would never use this hotel again :-(
5 out of 5
Recommended
for Everyone
by A verified traveller

Central, clean and excellent value

Posted 01-Jul-2017
Pros: Parking is free. All the main attractions are within easy walking distance. You don't even need a map, you can already see them.
Location: There is a watersports centre and marina nearby. Next to riverside walkway. Close to fast food outlets and a casino.
We stayed for three nights in a triple room. Our son loved the bunk bed. The room was very clean with daily housekeeping. The staff was friendly and helpful. The room and bathroom are small but the views onto the river are nice. There is also an outside area with wooden furniture where you can sit and relax. This hotel is excellent value for such a great location. We had a great stay and would undoubtedly use this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveller from southampton

Posted 29-Jun-2017
Pros: Almost everthing
Cons: Maybe the room could have been slightly larger , but its already built so thats not going to happen.
Location: Loads of entertainment, shops. And I do believe the airport is not too far away. Never a dull moment in liverpool.
I was pleased with the location. (Acess to shops.bars.resturants. all heritage types pleaces of interest)our view from room pleasing. Late night taxis to the hotel very reasonable. Plenty of parking spaces. As you can tell I was happy it was the weather that was dissapointing but no one can sort that unfortunatley....thank you to all the staff. Happy , helpful, nothing too much trouble.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient for the docks

Posted 28-Jun-2017
Staff were cheerful and very helpful. Room was small but the bed was comfortable. Bathroom was tiny! Food was pub-type but good. It is an ideal stopping off place to catch a ferry the following day.