Ratings based on 1,184 verified reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 06-May-2019
No issues at all. Friendly staff. Right in City Centre and close to all attractions. Trip to Anfield was 15mins by Taxi.
Comment from Hotel Management
06-May-2019 by LiverpoolMarriottRian, Hotel Management
Hey, Thank you for the wonderful review, we're all very glad to see you enjoyed your stay with us!
3 out of 5
by a verified traveller

Posted 03-May-2019
Comment from Hotel Management
05-May-2019 by LiverpoolMarriottRian, Hotel Management
Thank you for the review.
4 out of 5
by a verified traveller

Posted 02-May-2019
Comment from Hotel Management
05-May-2019 by LiverpoolMarriottRian, Hotel Management
Thank you for taking the time to leave a review, we appreciate your feedback!
4 out of 5
by a verified traveller

Posted 01-May-2019
The downstairs bar also serves food HOWEVER the whole time I was there a not-so-small arose in that there was an INVASION of tiny insects. One staff member said they were fruit flies. A letter I wrote to the hotel manager complained of this problem and included a half dozen of the insects in a small thin plastic makeshift envelope that I'd caught while eating there one night. I asked that he (Ed) fix the situation and gave my details. There was no response from him. My last few nights there I chose to eat elsewhere. John.
Comment from Hotel Management
05-May-2019 by LiverpoolMarriottRian , Hotel Management
Thank you for reminding us of this issue again, John. As we have mentioned in our previous conversations, we have done everything in our power to solve the issue and we believe the issue is now eradicated, we appreciate your patience in this matter and understand how frustrating this must have been. Thank you for your feedback, we hope you enjoyed the rest of your stay.
4 out of 5
by a verified traveller from Singapore

Posted 29-Apr-2019
Very helpful and friendly staff, decent clean rooms. Bar on ground floor supposed to offer late night dining but on a match day evening, upon returning to the hotel around midnight and looking for a meal, we were told - sorry, kitchen is closed. Otherwise, a very nice place to stay with a fab location.
Comment from Hotel Management
29-Apr-2019 by LiverpoolMarriottRian, Hotel Management
Thank you for the kind and thorough review, we appreciate your feedback and thank you for choosing Marriott. We hope to see you again soon!
3 out of 5
by a verified traveller from Newcastle

Posted 24-Apr-2019
The location of this hotel is really great if you are looking for Liverpool center
Comment from Hotel Management
25-Apr-2019 by LiverpoolMarriottRian, Hotel Management
Thank you for taking the time to leave a review, we hope you enjoyed your stay.
4 out of 5
by a verified traveller

Posted 24-Apr-2019
We found the hotel site made it easy to get around and breakfast was superb.
Comment from Hotel Management
25-Apr-2019 by LiverpoolMarriottRian, Hotel Management
Thank you for taking the time to leave a review!
4 out of 5
by a verified traveller

Posted 24-Apr-2019
Great location, very helpful and friendly staff - an all round solid place to stay in Liverpool
Comment from Hotel Management
25-Apr-2019 by LiverpoolMarriottRian, Hotel Management
Thank you for the great review!
5 out of 5
by a verified traveller from Caernarfon Gwynedd

Posted 23-Apr-2019
Comfy and clean staff great location that we needed on our doorstep bus station his outside the hotel
Comment from Hotel Management
25-Apr-2019 by LiverpoolMarriottRian, Hotel Management
Thank you for taking the time to leave a review, we appreciate your feedback.
5 out of 5
by a verified traveller

Posted 17-Apr-2019
The hotel was lovely, very clean and central. Staff were very friendly. Breakfast was great. Bar is a bit small.
Comment from Hotel Management
18-Apr-2019 by LiverpoolMarriottRian, Hotel Management
Thank you for your kind review!