Ratings based on 359 Verified Reviews

3.1 out of 5
62% of guests recommend
3.2 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

Posted 07-Sep-2017
Although the price was right I can see why. As soon as I walked in to the hotel it smelled like cigarette smoke. The elevator was dirty from the floor to the walls. My floor smelled like smoke in the hallway. The door to my room was hard to open as it looked like someone tried to break in to it. It didn't close properly. The carpet in my room was disgusting. Stained every where with I don't know what. The toilet seat had a cigarette burn on it even though the room was a non-smoking room. It would have been nice if the hotel was taken care of properly. Good thing it was only for 1 night.
3 out of 5
Recommended
for Everyone
by A verified traveller from little rock, ar

It was ok

Posted 06-Sep-2017
I enjoyed the time that i spent at the hotel. I had no issues during the time period, but we did have fun.
1 out of 5
by A verified traveller from Arkansas

One of the worst hotels I've ever stayed at!!!!!!!

Posted 05-Sep-2017
Pros: NOTHING AT ALL!!!!!!!!!!!!
Cons: Everything cleaner rooms, repair ceilings, friendly desk workers.
Location: Good location just sorry nasty motel!!!!!!!!!
I have traveled all over the US and out of the country as well, this is the second worst hotel I've ever stayed in. I definitely would not recommend it to anyone. I'm very disappointed in Expedia for listing it on their website. The ceiling had paint peeling off, the room wasn't clean (empty drink lids on the floor, on the air conditioner their was chewed up plastic rings off of drink bottles, the sheets had cigarette burn holes in them) we were in a non-smoking room and in the hallway was a very strong odor of marijuana and the smell even came under our door. Also I paid for a deluxe room but I am sure we were in a standard room. Very very disappointe in hotel and Expedia for listing it!!!!!!!! No coffee in the morning!
Comment from Hotel Management
07-Sep-2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.
1 out of 5
by A verified traveller

Never again

Posted 05-Sep-2017
Horrible. My daughter found insulin needles in the foot stool.
Comment from Hotel Management
07-Sep-2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.
2 out of 5
by A verified traveller

Posted 01-Sep-2017
Nonsmoking room obviously had been smoked in constantly. Stains on floor. Not ideal.
Comment from Hotel Management
05-Sep-2017 by Brand Experience Team, Hotel Management
Dear M, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. We do accommodate our smoking guests with assigned smoking rooms and are sorry you experienced dissatisfaction with the concerns you describe. We sincerely apologize for your unpleasant stay due to the inconveniences you experienced. We invite you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.
1 out of 5
by A verified traveller from Dallas TX

Nasty, run down hooker haven

Posted 25-Aug-2017
Pros: the price was reasonable
Cons: omg - where do I start? clean the place up, clear out the hookers and riffraff, fix the doors, the tub, wash and bleach the sheets, spray for bugs?
Location: sad because it's in a really good neighborhood. I grew up there and it's behind a trendy boutique shopping mall and movie theater.
Sign out front says it all: "Drug free, Gun free zone." If you have to have that sign there, there's a problem. Kinda like having to print the word "food" on a bag of chips. We were met by a green haired hooker hanging out at the front door at check-in. A few hours later found her sleeping on a bell cart in the lobby. Do they just wheel her from room to room? The side door key entrance didn't work (staff told us up front) and another sign said "Do NOT prop door open.with rock" but there were 2 huge rocks laying beside the door just for that purpose. Apparently this is how the rest of the riffraff entered the premises. Blood stains on the sheets, the faucet for the tub was off and just laying on the side of the tub, but I wasn't about to get in that tub anyway. NON-SMOKING room smelled like cigars and I was afraid to take my shoes off in the room. I have stayed at this hotel when it was a Baymont and a LaQuinta, but it has really gone downhill since then. We were lucky we had our dogs with us to keep the vagrants and vermin away and the price was cheap for 1 nt. but I'll never stay there again, nor would I recommend it to anyone I wanted to stay friends with..
Comment from Hotel Management
05-Sep-2017 by Brand Experience Team, Hotel Management
Dear Ken, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great overnight stay

Posted 24-Aug-2017
Great staff. Great room. Super clean/comfortable. Wifi didn't work correctly (would not let any of us connect) but still a great room for a great price. Would stay here again
Comment from Hotel Management
05-Sep-2017 by Brand Experience Team, Hotel Management
Dear Guest, We appreciate you recognizing our excellent team members and reasonable rates We are so glad to hear that you enjoyed your stay, please come again soon. If you haven't already done so, please call our Guest Relations Department to share your experience. We hope to see you again soon. Safe Travels.
5 out of 5
Recommended
for Everyone
by A verified traveller from Little Rock, Arkansas

Nice and quiet

Posted 23-Aug-2017
I enjoyed the peaceful surroundings and the amenities where on point.
Comment from Hotel Management
05-Sep-2017 by Brand Experience Team, Hotel Management
Dear LaRhonda, We appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. If you haven't already done so, please call our Guest Relations Department to share your experience. We hope to see you again soon. Safe Travels.
1 out of 5
by A verified traveller

customer service

Posted 23-Aug-2017
The toilet in our room started to overflow when we hadn't used the bathroom expect to do number 1. Other than that it's fine.
Comment from Hotel Management
05-Sep-2017 by Brand Experience Team, Hotel Management
Dear Nathan, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the maintenance conditions you experienced are an exception to our guest commitment and as such, we apologize. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience in the future.
2 out of 5
by A verified traveller

Gross and Run Down

Posted 22-Aug-2017
The photos of the hotel online make it seem new, updated, and clean. The reality of this hotel is that there are carpet stains everywhere, the strong smell of smoke in even non-smoking rooms, dirty bathrooms, and cracks and stains on the wall. The lock was also completely broken off the wall in our room. I definitely didn't feel like this was anywhere worth the $50 I paid. Plus, it took close to an hour to get in our room because the front desk could not find our reservation from Expedia.
Comment from Hotel Management
05-Sep-2017 by Brand Experience Team, Hotel Management
Dear Guest, Thank you for your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure during your recent stay. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience.