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Reviews of The 7 Hotel

3 out of 5
The 7 Hotel
Rua Áurea 121-143, Lisbon

Reviews

9.0

Wonderful

Rating 10 - Excellent. 361 out of 609 reviews" "
Rating 8 - Good. 202 out of 609 reviews" "
Rating 6 - Okay. 28 out of 609 reviews" "
Rating 4 - Poor. 12 out of 609 reviews" "
Rating 2 - Terrible. 6 out of 609 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff- excellent. The included breakfast- excellent The location- excellent The only comment I have is the following- while the shower is beautiful to look at, it is very dangerous and unsafe in my opinion. There should be grab bars and decals on the floor to prevent falls.
Stayed 7 nights in Mar 2024

8/10 Good

Li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to some sightseeing points. Close to metro station, you’ll need make sure to get out of metro station at the lower side entrance.
Stayed 3 nights in Mar 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel all around.
Stayed 2 nights in Mar 2024
Response from The 7 Hotel. on 3 Apr 2024
Hello, Good morning! ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location in the centre of Lisbon. Staff were very friendly and welcoming. Room size was very big, clean and comfortable.
Stayed 3 nights in Mar 2024
Response from The 7 Hotel on 18 Mar 2024
Hello, Good morning! ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

10/10 Excellent

Yuval

Stayed 3 nights in Dec 2023

6/10 Okay

Jose Mario

Liked: Cleanliness, property conditions & facilities
The hotel was walking distance to everything to churches, shopping mall Armazens du chiado, to Rossio Plaza where they have a Christmas market, to metro and a bus stop almost in front of the hotel,eatery restaurant everywhere d mment you step out of the hotel .
Stayed 3 nights in Dec 2023

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and area
Response from , The 7 Hotel on 12 Mar 2024
Hello, Good morning! ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards

6/10 Okay

Martyna

Disliked: Staff & service
Response from The 7 Hotel on 12 Mar 2024
Hello, Good morning! ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

6/10 Okay

Regina

Travelled with family
Liked: Staff & service
The smell was bad... room 309 (and, possibly, all of the 3rd floor of the hotel) smelled strongly of sewer gas. It is not possible they did not know about the smell, yet we were placed on that floor anyway. We endured it for the first night, then we asked for a different room because it did not go away. Room 209 (same spot in the building, but one floor lower) did not have this problem. The location was convenient for touring Baixa, Chiado and Alfama, certainly. But the price for this was double the cost of the hotel to which we moved after that, in Restauradores, near Rossio Station, which did not smell at all and was very comfortable, and was nearly as convenient to all of these places. We would have skipped Hotel 7 if we had known any of this. 3 stars are given overall, because it was convenient and the staff were wonderful, but the smell was very bad and the price was high for something that smelled so terrible.
Stayed 3 nights in Nov 2023

6/10 Okay

Iris

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Location was great. However, the rooms (had 2 different ones in different floors, 3 night stay) had a strong musty smell. The smells were 'covered' right after the rooms were cleaned but they returned very strongly. They came from the bathroom area (tubing?).
Stayed 3 nights in Nov 2023

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2023
Response from The 7 Hotel on 27 Nov 2023
Hello, Good morning! ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean.
Stayed 3 nights in Oct 2023
Response from The 7 Hotel. on 7 Nov 2023
Hello, Good morning! ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Good breakfast included and staff (particularly Caterina at reception) were both pleasant and helpful.
Stayed 4 nights in Nov 2023
Response from The 7 Hotel. on 7 Nov 2023
Hello, Good morning! ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

6/10 Okay

Manolo

Travelled with partner
Disliked: Amenities
The room size for an advertised twin bed room. Room too small only one chair available. Shower no rubber mat for a very slippery floor when wet. Dangerous for older people.
Stayed 2 nights in Oct 2023
Response from The 7 Hotel on 31 Oct 2023
Thank you for your feedback. When you are booking the room you can see the m2 of each room.We always suggest city view rooms as they are always larger. When taking a shower, we have non-slip mats at the receptionthank you very much

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay here. Clean, comfortable, helpful staff, and a central location makes this a great choice. In short, I highly recommend this hotel.
Stayed 3 nights in Oct 2023
Response from The 7 Hotel on 27 Oct 2023
Hello ! Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

10/10 Excellent

Andrew Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with really nice staff, the room was excellent and clean. In a great location in the centre of Lisbon with many sites walkable and plenty of bars and restaurants nearby
Stayed 3 nights in Oct 2023
Response from The 7 Hotel. on 31 Oct 2023
Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The 7 Hotel. on 18 Oct 2023
Hello, good morning! Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

8/10 Good

LOURDES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location
Stayed 3 nights in Oct 2023
Response from The 7 Hotel on 18 Oct 2023
Hello, good morning! Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfectly located in the heart of Lisbon. Walk or bike to all the sights & dining!
Stayed 3 nights in Oct 2023
Response from The 7 Hotel on 18 Oct 2023
Hello, good morning! Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

8/10 Good

Frederick, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Rather small. Nice bathroom. Very friendly and helpful staff. Would stay here again.
Stayed 2 nights in Oct 2023
Response from The 7 Hotel on 18 Oct 2023
Hello, good morning! Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is quite nice. The bed was an actual queen size vs. the typical two singles pushed together and the shower was larger than I typically experience in Europe. The breakfast aslo gets an A plus!
Response from The 7 Hotel on 18 Oct 2023
Hello, good morning! Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from The 7 Hotel on 18 Oct 2023
Hello, good morning! Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

4/10 Poor

Griselda

Stayed 5 nights in Sep 2023
Response from The 7 Hotel. on 31 Oct 2023
Thank you very much for your feedback. Any specific reason for only giving us 2 stars?We always work to do our best. We wanted to understand where we can improve. Thank you very much

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent; appeared to be recently updated, large shower, comfortable bed, and a very nice breakfast selection. We had an issue at check-in because one of the two rooms I reserved was supposed to have 2 beds, but it only had 1 bed. The hotel showed me the reservation that was transmitted from Travelocity and it it showed only 1 bed for that room, so the error was apparently made by Travelocity.
Stayed 4 nights in Sep 2023
Response from The 7 Hotel on 18 Oct 2023
Hello, good morning! Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

10/10 Excellent

Brian, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for this price. Very clean and modern. Great A/C in the rooms. Personally I'd do away with the system of the key to keep the power in the room running but that's very minor. Very central to many attractions in Lisbon. Easy to get to via Metro from the airport. A really nice find!
Stayed 2 nights in Sep 2023
Response from The 7 Hotel on 18 Oct 2023
Hello, good morning! Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel but the cleaning staff didn't clean the toilet. Also they didn't have the room we requested but the room we got was good.
Response from The 7 Hotel on 18 Oct 2023
Hello, good morning! Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

8/10 Good

Ashok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this place and it was higher priced than the other hotels we stayed in the same area. Overall it is good place and also has option to buy breakfast.
Stayed 2 nights in Sep 2023
Response from The 7 Hotel on 18 Oct 2023
Hello, good morning! Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

10/10 Excellent

Cecy

Liked: Amenities
the hotel was clean and our suite was amazing. Clean, comfy, bed good for resting and the shower fantástic. The hotel is in good area. Easy to walk to different places and squares. Shopping so close by
Stayed 1 night in Sep 2023
Response from The 7 Hotel on 18 Oct 2023
Hello, good morning! Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

10/10 Excellent

Jeffrey, The Woodlands

Travelled with family
It is perfectly located, quiet and comfortable.
Stayed 3 nights in Sep 2023
Response from The 7 Hotel on 18 Oct 2023
Hello, good morning! Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The 7 Hotel on 18 Oct 2023
Hello, good morning! Thank you very much for your feedback. We hope to welcome you back to our hotel. See you next time!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect Location only 2 min walk from the santa justa lift , respectful staff, Comfortable room, very clean
Stayed 2 nights in Aug 2023
Response from The 7 Hotel. on 30 Aug 2023
Good morning! ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet. Nice staff. Nice amenities. Would totally recommend.
Stayed 3 nights in Jul 2023
Response from The 7 Hotel. on 7 Aug 2023
Good morning! ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

10/10 Excellent

Pamela Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay for two nights. Very quiet but still conveniently located to shops and restaurants. Would stay again!
Stayed 2 nights in Jul 2023
Response from The 7 Hotel. on 1 Aug 2023
Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, close to the beach, clean and newly renovated. Parking available, which is very useful.
Stayed 2 nights in Jul 2023
Response from The 7 Hotel. on 20 Jul 2023
Hello ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. The parking is not at our hotel. We don't have a private park. it is in the vicinity of the hotel. We hope to welcome you once again. Kind regards,

10/10 Excellent

Lydia

Stayed 7 nights in Jul 2023
Response from The 7 Hotel. on 7 Aug 2023
Good morning! ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with kind and attentive staff! Many thanks
Stayed 3 nights in Jun 2023
Response from The 7 Hotel. on 5 Jul 2023
Hello ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

8/10 Good

Jesiel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2023
Response from The 7 Hotel on 14 Jun 2023
Hello! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area was perfect. Easy walk to shopping and dinning. Great access to public transportation. Hotel staff was friendly and helpful!
Stayed 3 nights in May 2023
Response from The 7 Hotel on 1 Jun 2023
Hello, good morning! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

6/10 Okay

zvi

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2023
Response from The 7 Hotel on 30 May 2023
Hello, good morning! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lisbon
The hotel was too expensive for the services it provides the breakfast was poor
Stayed 1 night in May 2023
Response from The 7 Hotel on 30 May 2023
Hello, good morning! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice breakfast, rooms has everything you need
Response from The 7 Hotel on 15 May 2023
Hello! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

10/10 Excellent

Roumiana, Harrisonburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the center of Lisbon, small, clean and quiet. Super friendly and helpful staff. Perfect buffet breakfast. Would highly recommend to anyone visiting this city.
Stayed 4 nights in Apr 2023
Response from The 7 Hotel on 26 Apr 2023
Hello! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

8/10 Good

Srivats

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel overall. Limited number of rooms with 2 beds could be an issue.
Stayed 4 nights in Apr 2023
Response from The 7 Hote on 18 Apr 2023
Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room with a window looking at a big pipe and wall outside no daylight gets in and certainly no fresh air if you open the window. Great location and decent breakfast
Stayed 3 nights in Apr 2023
Response from The 7 Hotel on 18 Apr 2023
Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

10/10 Excellent

JIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 2 nights in Mar 2023
Response from The 7 Hotel. on 21 Mar 2023
Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

2/10 Terrible

Piotr

Stayed 3 nights in Feb 2023
Response from The 7 Hotel. on 7 Nov 2023
Hello, Good morning! ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Andreia on 22 Feb 2023
Hello ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

10/10 Excellent

meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 3 nights in Feb 2023
Response from Andreia on 22 Feb 2023
Hello ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,

10/10 Excellent

carmen ka man

Stayed 4 nights in Jan 2023
Response from Andreia on 22 Feb 2023
Hello ! Thank you for your feedback. It makes us very happy to see that we took part of your exciting trip to Lisbon and helped make it a little bit more special. We hope to welcome you once again. Kind regards,