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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World
5.0 star property

Luxury spa hotel near Museum of Art, Architecture, and Technology

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Bar (on property)
Outdoor pool
Exterior
Massages
Interior

Overview of Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

VIP Access
Reviews
9.4

Exceptional

Highlights
  • Cleanliness is scored top 10% in Lisbon by travellers.
  • Offers an on-site restaurant. Only 5% of properties have this in Lisbon.

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Rua Jau 54, Lisbon, 1300-314
  • Popular LocationLisboa Congress Centre9 min walk
  • Popular LocationLxFactory12 min walk
  • Popular LocationRossio Station18 min drive
  • Popular LocationBaixa-Chiado Station19 min drive
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Room options

Family Suite (in New Wings)

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Deep-soaking bath
Hairdryer
  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Premium Room, Garden View

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, City View

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Suite (Suite Collection, in the New Wings)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Deep-soaking bath
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Room, Garden View

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Lisbon

Located in Lisbon, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is in the historical district. Jerónimos Monastery and Belém Tower are notable landmarks and Lisbon Oceanarium is a popular local attraction. Museum of Art, Architecture, and Technology and Rossio Square are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Jerónimos Monastery - 3 min drive
  • Belém Tower - 6 min drive
  • Rossio Square - 7 min drive
  • Commerce Square - 7 min drive
  • Castle of São Jorge - 8 min drive

Getting around

  • Alto Sto. Amaro Stop - 4 min walk
  • Alcantara-Terra Station - 16 min walk
  • Lisbon (LIS-Humberto Delgado) - 23 min drive

Restaurants

  • TLÁLOC - Un Rincón Mexicano - 5 min walk
  • Be OK Café - 9 min walk
  • Selva - 5 min walk
  • Restaurante A Grelha - 8 min walk
  • Lisboa Café - 9 min walk

About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Luxury boutique hotel near Jerónimos Monastery
Located close to Museum of Art, Architecture, and Technology and Belém Tower, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provides a poolside bar, a garden and a playground. Indulge in a massage at Magic Spa, the on-site spa. The on-site fine-dining restaurant, Valle Flor, features garden views. Fitness classes are offered at the health club; the property also has a hair salon, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a sauna.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Babysitting (surcharge), a front desk safe and meeting rooms
  • A 24-hour front desk, wedding services and smoke-free property
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 190 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • Recycling, daily housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Parking on site (EUR 17 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Allegro
  • Valle Flor

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 17 per day
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Frequently asked questions

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World on 1 Apr 2024 start from £232.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Self-parking is available for EUR 17 per day.

What time is check-in at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World?

Checkout is at noon.

Does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World located?

Situated in the historical district, this luxury hotel is 1.1 mi (1.8 km) from Museum of Art, Architecture, and Technology, and within 3 mi (5 km) of Jerónimos Monastery and Belém Tower. Rossio Square and Commerce Square are also within 6 mi (10 km). Alto Sto. Amaro Stop and R. João Barros Stop are within a 5-minute walk.

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 430 out of 595 reviews" "
Rating 8 - Good. 121 out of 595 reviews" "
Rating 6 - Okay. 24 out of 595 reviews" "
Rating 4 - Poor. 13 out of 595 reviews" "
Rating 2 - Terrible. 7 out of 595 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with lovely spa and attentive staff. Piano player at the bar was amazing
Stayed 3 nights in Mar 2024

6/10 Okay

Deanna

Travelled with partner
Liked: Cleanliness, staff & service
Great service but amenities are lacking and don’t match description online also hotel is not in ideal location if you are looking to tour around.
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the people and the hotel very much. It would have been nice to know the pool was closed - we chose the hotel because of the pool. The website could have been more clear about the pool—goodness knows I was in the site many times out of sheer excitement. On our first day we were provided water, coffee and milk pots. The next day we had coffee, water but no milk pots. The third day we only received one water and again no milk pots. On the fourth day we received no water, coffee, milk pots or cups and saucers. It was mystifying! We like our morning coffee!
Stayed 4 nights in Mar 2024

10/10 Excellent

KAREN ANNE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Truly stunning hotel and the staff were top level professionals in everything. An absolute pleasure to stay here.
Stayed 5 nights in Mar 2024

10/10 Excellent

Helen

Travelled with group
Liked: Amenities, property conditions & facilities
Beautiful and luxurious
Stayed 2 nights in Mar 2024

10/10 Excellent

Raif

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room doors and toilets are pretty old and need replacing also the breakfast timing is late for us as we are early birds and we want to have it by 6.30am
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth, North Lauderdale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Pestana Palace. Awesome Hotel, great and friendly staff. Breakfast was phenomenal. Definitely a five star hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlos, Belo Horizonte

Stayed 1 night in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great group of people working as a team and getting the job done .
Stayed 3 nights in Dec 2023

4/10 Poor

Tatyana

Stayed 3 nights in Dec 2023

General hotel information

Reasons to Book
Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Lisbon (LIS-Humberto Delgado)