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The staff are super friendly and helpful really cant do enough to please, the hotels terrace is tranquil and relaxing especially after a morning sightseeing
Christine Anne
Stayed 3 nights in Apr 2024
10/10 Excellent
Linda, West Hartford
Travelled with partner
24 Mar 2024
Liked: Amenities
Ines was absolutely wonderful as were all the employees.
Great hotel. Room & bth very nice, roof deck is phenomenal, staff helped us with restaurant suggestions and breakfast was great ( because we hadn’t pre-booked it it was 20 extra).
The staff was exceptionally helpful and friendly….Breakfast was amazing. We would definitely return to this property. Cannot empathize enough how great the staff is. One suggestion: if you have a lot of luggage choose one of the larger rooms. We were fine with one large suitcase but would have been challenging.
The staff is friendly and attentive. Excellent breakfast included with our stay. Lovely view from the terrace. Nice location. Would recommend & visit again.
Beautiful facility well kept exactly as the pictures on line excellent service from arranged pick up at airport in private secure vehicle to same level of transportation at end of stay.
Great property in the heart of Alfama. Friendly staff, great food and beverages. We got a room with a terrace and walked out to what is probably the best view in the city. A little tight driving to get down the alleyway to the hotel, but the staff found us a free spot for our early departure. You really have to stay here. I can't do the view justice - just spectacular.
Richard J.
Stayed 1 night in Oct 2023
4/10 Poor
Tyson
31 Oct 2023
Disliked: Property conditions & facilities
Just ok
It was ok - rooms are tiny given the price I was expecting at least a descent sized room. If we had any luggage aside from a carry on then we would have had issues getting it into the room. Bar staff were so slow and when we asked for help with the umbrella after waiting 20 mins we just did it ourselves. Def not premium service.
A really lovely modern boutique hotel.
It's rooftop tapas bar is very special and overlooks the old City and the cruise port.
Staff were great, public areas and rooms are new and kept in pristine condition.
It's also very quiet despite its location, which is a 10 minute walk to the best parts of the City for dining and shopping.
We recommend this delightful hotel wholeheartedly.
We have stayed at this hotel so many times. The staff is very nice and helpful… no attitude. Little things like free water in room and lobby are so nice. Terrace with incredible view, drinks and nice menu.
Location is easy walking distance to everything.
Beautiful rooftop terrace with a pool and views overlooking the water and Alfama. The hotel is clean and comfortable. We stayed only one night before flying out the next day but worked perfectly for what we needed. Situated nearby the Castelo de S. Jorge (an uphill walk like most of Lisbon) - make sure you check it out during your stay.
This place was amazing. Awesome views over the Alfama historic district. Right in the middle of a maze of streets to small for vehicles. Easy to get lost in the historic culture of the area. Very friendly staff. Clean room. Would definitely choose this hotel again.
Very nice hotel. Pool is great for a dip/cooling but not swimming. Staff very polite and friendly. Breakfast is tasty but is £20pp so depends how much you want to eat to make it value for money.
AVOID Room 25!!! Bed and bathroom is fine, but no shelves or drawers for clothes and only room for 3-4 clothes hangers. No place to store suitcases either.
The hotel is unique with incredible views. The staff was exceptionally helpful. The Alfama area of Lisbon is also unique and fun - a great place to stay if you want to be in the heart of Lisbon.
The staff were outstanding. From reception to house keeping to the barman. Very helpful and friendly.
Great location, walking distance from all main attractions.