Dear Thomas, Thank you so much for your comments regarding your most recent stay with us. We are deeply sorry for the unpleasant experiences you encountered during your stay. Rest assured, we are actively addressing your feedback and are committed to providing prompt solutions. We apologize for any shortcomings in the service provided by our team and will ensure that all staff members. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future.Sincerely, Rita LopoDirector of Guest Experience

Dear Mauricio, We are delighted to hear that you found our hotel to be in a good location and offered fair pricing. We strive to provide our guests with an exceptional experience that combines convenience with value. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Rita LopoDirector of Guest Experience

Dear Tarshia, We sincerely appreciate you taking the time to share your feedback of your most recent stay at InterContinental Lisbon. We strive to exceed the expectations of all our guests, and we regret to learn that your recent experience fell short of that standard. Your comments are invaluable to us as they provide insights into areas where we can improve. We hope to have the opportunity to welcome you back in the future and demonstrate the high level of service we are known for. Sincerely, Rita LopoDirector of Guest Experience

Dear Priya, Thank you for choosing to stay with us and for sharing your experience. We are pleased to hear that you enjoyed our central location, excellent condition, and helpful staff, especially Pedro from our restaurant. Your feedback regarding cleanliness is noted, and we apologize for any inconvenience caused. We appreciate your recommendation and hope to have the opportunity to welcome you back soon.Sincerely, Rita LopoDirector of Guest Experience

Dear Glenn, Thank you for taking the time to share your experience with us at InterContinental Lisbon. We are delighted to hear that you enjoyed our property and found our location convenient. Our team takes always strives in providing friendly and helpful service to all our guests.We appreciate your kind comments and look forward to welcoming you back for another memorable stay.Sincerely, Rita LopoDirector of Guest Experience

Dear Gustavo, Thank you for taking the time to share your experience with us at InterContinental Lisbon. We are delighted to hear that you enjoyed the views of the city from your room and found it spacious. Providing comfortable accommodations for families is one of our top priorities, and we are pleased to know that you enjoyed our pull-out bed for your daughter.Thank you so much for your kind words regarding the service of our staff.We look forward to welcoming you back for another memorable stay in the near futureSincerely, Rita LopoDirector of Guest Experience

Dear Brad, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay at our Intercontinental hotel and found our location to be excellent. Providing exceptional service and ensuring our guests have a memorable stay is always our top priority. We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.Sincerely, Rita LopoDirector of Guest Experience

Dear Abdallah, We are truly grateful for your outstanding rating and the time you took to share your experience with us. Providing exceptional service and ensuring our guests feel genuinely valued is our goal. We are committed to maintaining the high standards that earned us your praise and eagerly anticipate the opportunity to welcome you back for another memorable stay.Sincerely, Rita LopoDirector of Guest Experience

Dear Abraham, Thank you very much for your kind review! We are thrilled to hear that you had such a wonderful experience during your stay at InterContinental Lisbon. It's fantastic to know that you found our location to be ideal, offering proximity to the city center while maintaining a peaceful ambiance. Our team takes great pride in providing exceptional service, and it's wonderful to hear that our concierge, reception, and door staff made a positive impression on you. We truly appreciate your recommendation and hope to welcome you back in the near future.Sincerely, Rita LopoDirector of Guest Experience

Dear Steven, Thank you for taking the time to share your feedback! We are thrilled to hear that you had such a wonderful experience during your stay with us. Delivering exceptional service and ensuring our guests' satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back in the near future.Sincerely, Rita LopoDirector of Guest Experience

Dear Mathieu, Thank you very much for taking the time to share your feedback of your most recent stay at InterContinental Lisbon. We are delighted to hear that you enjoyed your stay, in particular our breakfast and staff. Providing exceptional service is our top priority, and we are thrilled that you had a positive experience with us. We look forward to welcoming you back for another memorable stay in the future. Sincerely, Rita LopoDirector of Guest Experience

Dear ARIEL, Thank you for taking the time to share your feedback about your most recent stay at InterContinental Lisbon. We are delighted to hear that you found our hotel to be a great place to enjoy Lisboa. Our team is thrilled to hear that we were able to to provide a memorable experience. We appreciate your kind words and hope to have the pleasure of welcoming you back. Sincerely, Rita LopoDirector of Guest Experience

Dear Said, Thank you for taking the time to share your feedback regarding your most recent stay at InterContinental Lisbon. We are delighted to hear that you found our location to be great and that you were pleased with the level of service provided by our team. Ensuring a convenient and enjoyable experience for our guests is our top priority. Your kind comments are truly appreciated and will be shared with our dedicated staff. We look forward to welcoming you again in the future. Sincerely, Rita LopoDirector of Guest ExperienceInterContinental Lisbon

Dear Kirk,Thank you for taking your time to share your experience at InterContinental Lisbon.Your commendation regarding the location and breakfast buffet is a ringing endorsement of our day to day efforts and we are very grateful for this recognition. My team and I look forward to welcoming you back for another amazing experience.Kind regards,Daniela MoraisGuest Relations

Dear joseph, Thank you for choosing InterContinental Lisbon on your most recent stay with us and for your valuable feedback. We appreciate your comments regarding the bathrooms and apologize for any inconvenience caused. Our team is addressing the issues mentioned. We are delighted to hear that you enjoyed our staff, breakfast, and restaurant services, as well as the frequent room servicing and transportation options. We look forward to welcoming you back on your next visit to Lisbon.Sincerely, Rita Lopo Director of Guest Experience

Dear Monica, Thank you for taking the time to share your experience at InterContinental hotel. We are delighted to hear that you enjoyed the friendliness and professionalism of our staff. Providing excellent service and ensuring our guests have a memorable stay is our top priority, and we are pleased to know that we met your expectations.We hope to have the pleasure of welcoming you back for another outstanding stay in the near future.Sincerely, Rita LopoDirector of Guest ExperienceInterContinental Lisbon

Dear Hubert,Thank you for taking the time to share your experience at InterContinental hotel. We are delighted to hear that you enjoyed your stay with us. Providing excellent service and ensuring our guests have a memorable stay is our top priority, and we are pleased to know that we met your expectations.We hope to have the pleasure of welcoming you back for another outstanding stay in the near future.Sincerely, Rita LopoDirector of Guest ExperienceInterContinental Lisbon

Dear Henry, Thank you for taking the time to share your feedback of your most recent stay at InterContinental Lisbon. We are delighted to hear that you enjoyed our property and appreciated the level of service provided by our team. We understand your concerns regarding the location, and we sincerely apologize for any inconvenience this may have caused. While we do offer a serene and peaceful environment away from downtown, we understand the importance of easy access to attractions. We value your feedback, and it will certainly help us in our ongoing efforts to make necessary improvements. We hope you choose to stay with us again, allowing us the opportunity to provide you with a seamless and enjoyable stay.Sincerely, Rita LopoDirector of Guest ExperienceInterContinental Lisbon

Dear Deneen,Thank you for taking the time to share your wonderful feedback about your recent stay at InterContinental Lisbon. We are delighted to hear that you had an excellent experience and found our establishment to be one of the best.Our team takes great pride in providing exceptional service, and we are thrilled that you appreciated our staff's helpfulness and professionalism. It is fantastic to know that you enjoyed the culinary delights at our restaurant, and we are pleased that you found our location convenient for exploring the beautiful city of Lisbon.We also appreciate your kind words about the cleanliness and comfort of our rooms. We strive to maintain high standards in all aspects of our hotel to ensure our guests have a memorable stay.Your mention of our assistance with activities and sightseeing tours is greatly appreciated. We are committed to enhancing our guests' experiences by providing them with valuable information and services to make the most of their visit.Thank you again for choosing to stay with us, and we look forward to welcoming you back for another exceptional experience in the future.Sincerely,João RochaGuest Service Experience ManagerInterContinental Lisbon

Dear Rossana,Thank you for taking the time to share your feedback about your recent stay. We appreciate your decision to stay with us and value your input.We noticed there might be some aspects that did not meet your expectations, as reflected in the 6/10 rating. We are always striving to improve, and your feedback is crucial in helping us achieve that.If you have any specific comments or suggestions about how we can make your next stay even better, please do not hesitate to share them with us. Your input is highly valuable, and we take it seriously.We hope to have the pleasure of welcoming you back in the future. Our team is committed to providing you with an even more enjoyable experience next time.Thank you for choosing to stay with us.Sincerely,João RochaGuest Service Experience ManagerInterContinental Lisbon

Dear Dawn,Thank you for taking the time to share your feedback!We are thrilled to hear that you enjoyed top-notch service from our staff and appreciated the lovely location with its scenic views of Lisbon and the Tagus River. Your kind words are greatly appreciated, and we look forward to welcoming you back for another exceptional stay in the future. If you have any further comments or suggestions, please feel free to let us know.Sincerely,João RochaGuest Service Experience ManagerInterContinental Lisbon

Dear RICARDO,Thank you for taking the time to share your feedback! We are delighted to hear that you had a good experience at our hotel and that you found our Intercontinental standards consistently present. Providing excellent service is our top priority, and we appreciate your positive comments. If you have any further feedback or if there is anything specific you would like to share about your stay, please feel free to let us know. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Sincerely,João RochaGuest Service Experience ManagerInterContinental Lisbon

Dear Lyle,Thank you so much for taking the time to leave us a perfect 5/5 rating! We are thrilled to hear that you had such a wonderful experience during your stay with us.Our team strives to provide the best possible service to all our guests, and your feedback is incredibly rewarding. We are delighted that you enjoyed your time at our hotel.If you have any additional comments or suggestions, please feel free to share them with us. We value your input and look forward to serving you again in the future.Sincerely,João RochaGuest Service Experience ManagerInterContinental Lisbon

Dear Janete,Thank you very much for taking the time to share your positive feedback about your recent stay at InterContinental Lisbon. We are thrilled to hear that you enjoyed your experience with us.Our team takes great pride in providing exceptional service, and it is wonderful to know that our location, breakfast, and amenities met your expectations. We are delighted to hear that your kids enjoyed our room service as well.Your kind words about our staff and the cleanliness of our bathrooms are greatly appreciated. We strive to create a comfortable and welcoming environment for all our guests.We look forward to welcoming you and your family back to our hotel in the future. If you have any special requests or requirements for your next stay, please do not hesitate to let us know, and we will do our best to accommodate them.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again soon.Warm regards,João RochaGuest Service Experience ManagerInterContinental Lisbon

Dear Juli,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay and found our room spacious and beautiful. Our team takes great pride in providing exceptional service, and it is rewarding to know that their efforts contributed to your positive experience.Our hotel's location is indeed convenient for exploring the area on foot, and we are pleased to hear that you found it suitable for your needs.We have noticed that you gave a 1 in the overall score. If you could be so kind and advise us what would be the points that you did not enjoy, we would appreciate it and be able to improve on them.We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Warm regards,João RochaGuest Service Experience ManagerInterContinental Lisbon

Dear Terence,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that our staff and toiletries met your expectations.Your comment about the Nespresso machine has been duly noted. We appreciate your suggestion, and it will be considered as we continue to enhance our guest experience. We value your input as it helps us improve and provide the best possible service to our guests.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us. Your feedback is highly valuable to us.Sincerely,João RochaGuest Service Experience ManagerIntercontinental Lisbon

Dear Camille,Thank you for choosing to stay at Intercontinental Lisbon and for taking the time to share your valuable feedback with us. We are pleased to hear that you had a nice stay and enjoyed our rooms.We appreciate your input regarding the lighting in the room hallway and bathrooms, and we will certainly take this into consideration as we continue to enhance our guest experience. Your comfort is a top priority for us.Regarding the "Green Initiative", we are unable to assist you without further information. If you could kindly provide us with some more details we will look into your reservation and assist you accordingly.Once again, thank you for your feedback. We look forward to welcoming you back to Intercontinental Lisbon in the future, where we strive to provide even better experiences for our guests.Warm regards,João RochaGuest Service Experience ManagerInterContinental Lisbon

Dear Adrianus, Thank you for choosing to stay at InterContinental Lisbon and for taking the time to share your feedback. We're delighted to hear that you found our hotel well located and had a positive overall experience. We value your input regarding the restaurant, and we're committed to continuously improving the dining experience we offer. We appreciate your feedback and hope to welcome you back for an even better experience in the future.Sincerely, Rita LopoDirector of Guest Experience

Dear Philip, Thank you for choosing InterContinental Lisbon for your most recent stay and for sharing your feedback. We are delighted to hear that you found our property to be excellent. Your positive experience is our top priority, and we're glad you enjoyed your time with us. We appreciate your valuable input and hope to welcome you back for an even better stay in the near future.Sincerely,

Dear Ifelere, Thank you for taking the time to share your experience at the InterContinental Lisbon. We're delighted to hear that our staff left a positive impression on you. Providing exceptional service is our top priority, and we're glad our team succeeded in making your stay enjoyable. We look forward to welcoming you back for another great experience in the future.Sincerely, Rita Lopo - Director of Guest Experience

Dear Natasha, Thank you very much for your kind words! We are delighted to hear that you found your stay at InterContinental Lisbon to be perfect. Our team works diligently to provide exceptional service and create a memorable experience for our guests, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future.Sincerely, Rita Lopo - Director of Guest Experience