Exterior

Reviews of Hotel Alif Avenidas

4 out of 5
Hotel Alif Avenidas
Avenida Duque D'Avila, 189, Lisbon

Reviews

8.8

Excellent

Rating 10 - Excellent. 468 out of 1002 reviews" "
Rating 8 - Good. 428 out of 1002 reviews" "
Rating 6 - Okay. 82 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 5 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
King room was a little small, might be cramped for two travelers. Good amount of storage. Bathroom has a vessel sink and very little counter space and not a single hook! Walk-in shower was of good size. Breakfast was very nice and offered many options. Staff was very pleasant and professional except for one woman at reception. Sent another employee up with me when my key card wouldn’t work (like I didn’t know how to use it -tried at least 25 times). I find this practice insulting. It’s about an 18-20 minute walk to the starting point for hop-on/hop-off buses and a few blocks from a huge mall that includes restaurants, groceries a cinema and probably every designer brand you might need.
Stayed 5 nights in Mar 2024

6/10 Okay

Liyang

Liked: Staff & service
Disliked: Amenities
Wi-Fi is weak
Stayed 1 night in Mar 2024

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, well lit and comfortable with lots of amenities.
Stayed 2 nights in Feb 2024
Response from Alif on 27 Feb 2024
Dear MailynMany thanks for your preference and for your kind review.Hope see you soon againHave a nice weekBest regardsSusana Costa

10/10 Excellent

Lynda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and well kept. I would stay there again.
Stayed 3 nights in Feb 2024
Response from Alif on 27 Feb 2024
Dear LindaMany thanks for your preference and for your kind review and we are very happy that you like your stay with usHope see you soon againHave a nice weekBest regardsSusana Costa

4/10 Poor

Aditya

Stayed 1 night in Dec 2023
Response from Hotel Alif Avenidas on 19 Feb 2024
Dear Aditya, Thank you for your review. We will do our best to improve our services. Best Regards,Abdul

10/10 Excellent

PALMIRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok. I'm so happy with the service.
Stayed 5 nights in Nov 2023
Response from Hotel Alif Avenidas on 3 Dec 2023
Dear Palmira,Thank you very much for your kind words. We hope to see you next time with us. Best Regards,Abdul

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Hotel on 20 Nov 2023
Dear MichaelMany thanks for your preference and for your kind review.Hope see you soon againHave a nice weekBest regardsSusana Costa

10/10 Excellent

Antonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights and found the hotel room perfectly fine for our needs. Comfy beds, decent sized bathroom with very nice shower, air con if needed, low level street noise. The staff were all very lovely and helpful and allowed us to store our luggage all day as we had a late flight home. We did not eat breakfast at the hotel but it was €8.50 per person which was not too bad price compared to other places. The area has many restaurants, cafes etc all within walking distance of 10 minutes we found a lovely Italian 5 minutes away and great pizza place. There is a small supermarket across the road and a Lidl 7 minutes walk away. The metro and bus stop nearby and it was approx 20 minutes to get into Lisbon from here. We would very much stay here again and highly recommend the hotel - thank you for a pleasant stay
Stayed 3 nights in Nov 2023
Response from Hotel on 13 Nov 2023
Dear AntoniaMany thanks for your preference and for your kind review.Hope see you soon againHave a nice weekBest regardsSusana Costa

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from hotel on 1 Nov 2023
Dear Sylvia Many thanks for your preference and for your kind review.Hope see you soon againHave a nice weekBest regardsSusana Costa

8/10 Good

Salma

Liked: Staff & service
.
Stayed 6 nights in Oct 2023
Response from Hotel on 1 Nov 2023
Dear SalmaMany thanks for your preference and for your kind review.Hope see you soon againHave a nice weekBest regards Susana Costa

4/10 Poor

Lori

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you are from the states, this hotel is 2 out of 5 stars. It is NOT a 4 star hotel by any means. The rooms are very small and unattractive. The advertised conference center was a single computer that I never seen used. The bar has 3 chairs and was not open my entire 4 day stay. There was not a single person in the lounging area. There is no room service. The morning buffet was additional and adequate for ne however I noted multiple people choosing to eat elsewhere after visiting. I did not request early chrck in but did arrive early. I was told the room was ready early so i could go up. Later, i was informed i could have been charged additional but they would waive it. I had no problem checking in the appropriate time. I never requested to check in early. My room was close to the staff lounge. I feel their lounge should not be so close to rooms due to noise. I found it odd that not a single picture hung on a wall. It is an unappealing hotel. Recognize that most attractions you will want to visit in Lisbon are approximately 20 to 25 minutes away although transportation is easy and very affordable. I can say the front desk was helpful with the couple requests I had. I was a bit shocked that while most people speak English, I was given a driver that spoke no English when I requested a cab from the front desk. The staff were nice but I would not stat here again or recommend to others. As I stated, this hotel would definitely be rated 2 stars in the states.
Stayed 3 nights in Oct 2023
Response from hotel on 1 Nov 2023
Dear LoryThe Hotel regrets that your stay was not as desirable. Very sorry for the inconvenience. Have a nice week.Best regardsSusana Costa

8/10 Good

karen dah-min

Stayed 1 night in Oct 2023
Response from Hotel on 13 Nov 2023
Dear KarenMany thanks for your preference and for your kind review.Hope see you soon againHave a nice weekTake careBest regardsSusana Costa

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay, and excellent value for money. The hotel is well located, in a quiet area with many shops and restaurants close by and good transport links to all parts of the city and beyond. All the staff went out of their way to be very welcoming and helpful. The room was of a good size, comfortable, with a good shower and always kept very clean. There was a good quality breakfast buffet with lots of options.
Stayed 11 nights in Sep 2023
Response from Hotel Alif Avenidas on 15 Oct 2023
Dear Andreas, good afternoon, Thank you very much for the kind words and we hope to see you with us on the next occasion. We are really gratefull and thankfull that you chose us. Best RegardsAbdul

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities
Response from hotel on 13 Nov 2023
Dear OscarMany thanks for your preference and for your kind review.Hope see you soon againHave a nice weekTake careBest regardsSusana Costa

8/10 Good

RAMON ESTANISLAO ROMERO LOPEZ, LAS VEGAS

Travelled with family
Nice hotel
Stayed 5 nights in Sep 2023
Response from h on 2 Oct 2023
Dear Mr RamonMany thanks for your preference and yor kind words.Hope see you in a near futureHave a nice week.Best regardsSusana Costa

10/10 Excellent

Vitalino

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Good price and good location. Friendly staff.
Stayed 1 night in Sep 2023
Response from h on 2 Oct 2023
Dear Mr VitalinoMany thanks for your preference and your kind words.Hope see you in a near futureHave a nice week.Best regardsSusana Costa

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prooerty was very clean . The front desk staff were very helpful and friendly.
Stayed 2 nights in Sep 2023
Response from h on 2 Oct 2023
Dear Mr JohnMany thanks for your preference and your kind words.Hope see you in a near futureHave a nice week.Best regardsSusana Costa

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It is a clean and comfortable hotel in a safe area.
Stayed 1 night in Sep 2023
Response from Hotel on 21 Sept 2023
Dear LIsa Many thanks for your preference and for your kind words.The hotel is pleasant for your stay went good.Hope see you soon.Best regardsSusana Costa

2/10 Terrible

Randall, Carthage

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A TOTAL disaster! Room was small and DIRTY! First room we were put in was dirty and the TV didn't work. Maintenance came and COULDN'T GET THE TV TO WORK! Moved to another room that AGAIN did not have a working TV. Also, it was miserably dirty with big hunks of dirt and what looked like dog food all over the room. On top of this the refrigerator was left open and the melted ice flooded the room! No manager around to talk to. NEVER USE THIS HOTEL!
Stayed 1 night in Sep 2023
Response from h on 20 Sept 2023
Dear Mr. RandallMany thanks for your comment because it's very important to us to to ensure customer satisfaction. The hotel deeply regrets that you did not enjoy your stay.We sincerely apologize, as we work for the client and they are very important to us.Your opinion will help us improve our service.Good weekBest regardsSusana Costa

10/10 Excellent

Vitalino

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Very nice hotel.
Stayed 2 nights in Sep 2023
Response from Hotel Alif Avenidas on 17 Sept 2023
Dear Vitalino, Thank you very much for the kind words and for choosing our hotel. Best Regards,Abdul

10/10 Excellent

Bartina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend the property, and it is a great value for the money. Be well!
Stayed 1 night in Sep 2023
Response from Hotel Alif Avenidas on 17 Sept 2023
Dear Bartina,Thank you very much for the kind words and for choosing our hotel. Best Regards,Abdul

10/10 Excellent

Yiannoula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location, outside the main tourist areas but had a metro station a minutes walk away which was very easy to use and literally took 10 mins or less to get to Alfama/Baixa-Chiado regions and easy access to all other areas in Lisbon. Quiet street with shops close by. The rooms were very clean and spacious, very good water pressure, shower was great. Staff accommodating and friendly. We only had breakfast in hotel once, there are many nice cafes nearby where we would get our breakfast from which worked out cheaper though did take up a little more time than if we had breakfast at hotel! I would definitely recommend this hotel for all the reasons given above and if you want somewhere that is quieter than being in the thick of things but has easy access to all areas.
Stayed 6 nights in Sep 2023
Response from Hotel Alif Avenidas on 12 Sept 2023
Dear Yiannoula,good evening,Thank you very much for your kind words and for choosing our Hotel, we hope to see you on the next ocasion. Best Regards,Abdul

10/10 Excellent

Emanuel

Stayed 4 nights in Sep 2023
Response from Hotel on 11 Sept 2023
Dear Guest Thank you very much for your preference and we hope to see you with us on the next ocasion.Best RegardsMohammed Hotel Alif Avenidas

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very nice neighborhood- quiet but very convenient to everything. The metro stop was practically right in front of the door. It's a 20-minute metro rife from the airport. The staff was excellent. The breakfast was fantastic. The hotel and the room were spotless. I would definitely say here again.
Stayed 6 nights in Sep 2023
Response from Hotel on 11 Sept 2023
Dear William Thank you very much for your kind words and we hope to see you with us on the next ocasion.Best RegardsMohammed Hotel Alif Avenidas

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very friendly staff. The area is quiet but doesn’t have much to offer for tourists
Stayed 3 nights in Aug 2023
Response from Hotel Alif Avenidas on 3 Sept 2023
Dear Daniel, Thank you very much for your kind words and we hope to see you with us on the next ocasion. Best RegardsAbdul

8/10 Good

Tracye

Liked: Staff & service, property conditions & facilities, room comfort
Service and Location Wins!
Service and location wins! The hotel is fine enough. It’s clean and good for a comfortable sleep after a great day spent being a tourist. I wouldn’t say it soundproof or spectacular. However, great neighborhood that’s not far, even walking distance from a few attractions. Also restaurants, grocery, etc right outside your door. I arrived the week of the Papal visit, unbeknownst to me, so things were challenges. The front desk team did a great job seeing to me needs. They made the experience really good. Thanks’
Stayed 4 nights in Aug 2023
Response from Daniel on 27 Aug 2023
Dear TracyeMany thanks for the preference and nice words.Hope see you soonBest regards

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very clean and quiet.
Stayed 7 nights in Aug 2023
Response from hotel on 26 Aug 2023
Dear WendyThe Hotel thanks you for your preference and your kind words.We hope to have you with us in the near future.We wish you a good weekendBest RegardsSusana Costa

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, well maintained. Bit too far out of the city.
Stayed 5 nights in Aug 2023
Response from Hotel Alif Avenidas on 25 Aug 2023
Dear Alex,Many thanks for the preference and nice words.Hope see you soonBest regardsAbdul

10/10 Excellent

Leisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was clean, staff were extremely pleasant and helpful. Within walking distance or a short Uber ride to everything.
Stayed 4 nights in Aug 2023
Response from Hotel on 14 Aug 2023
Dear LeisaMany thanks for the preference and your kind wordsHope see you soon have a nice week.Best regardsSusana Costa

8/10 Good

adeep singh

Stayed 4 nights in Aug 2023
Response from Hotel on 26 Aug 2023
Dear AdeepThe Hotel thanks you for your preference and your kind words.We hope to have you with us in the near future.We wish you a good weekendBest RegardsSusana Costa

4/10 Poor

Vaseem

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Simple and clean
Stayed 1 night in Jul 2023
Response from Hotel Alif on 17 Jul 2023
Dear Mr VaseemMany thanks for staying with Alif AvenidasVery nice weekBest regardsSusana Costa

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay in Lisbon
Great lkcation opposite San sebastion metro stop which is on the direct line to the airport. Staff friendly and helpful. Good breakfast. Room and en suite spotlessly clean.. Bed very comfy.
Stayed 2 nights in Jun 2023
Response from Daniel on 5 Jul 2023
Dear StuartMany thanks for the preference and nice words.Hope see you soonBest regardsDaniel

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern comforts near Old Lisbon
This hotel is in a great location! A ten minute walk gets you to excellent transportation and nearby are some very good restaurants to relax after your excursions. The hotel offers a very nice buffet breakfast at a very good rate also. The staff went above and beyond to make sure I was happy and gave very clear directions in English so I didn't waste time getting lost! Kudos overall.
Stayed 7 nights in May 2023
Response from Daniel on 18 Jun 2023
Dear MichelleMany thanks for the preference and nice words.Hope see you soonBest regardsMárcio

10/10 Excellent

Keiko

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and reachable. When we needed something, they provided in a timely manner.
Stayed 7 nights in May 2023
Response from Daniel on 5 Jun 2023
Dear KeikoMany thanks for the preference and nice words.Hope see you soonBest regardsMárcio

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Daniel on 4 Jun 2023
Estimado ClienteBoa NoiteMuito obrigada pela preferência e gentis palavras.Na esperança de revê-la brevemente, desejamos-lhe um bom fim de semanaMelhores cumprimentosMárcio

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023
Response from hotel alif on 15 May 2023
Estimado Sr José.Bom diaMuito obrigado pela preferência e sua gentileza.Esperamos revê-lo num futuro próximoBoa semanaMelhores cumprimentosSusana Costa

10/10 Excellent

Sandra

Travelled with family
Good neighborhood out of the tourist crowd but not far from anything. Helpful staff, good breakfast option if you want a big breakfast.
Stayed 3 nights in May 2023
Response from Hotel Alif on 21 May 2023
Dear SandraMany thanks for the preference and very kind wordsHope see you soonBest regardsVery nice weekSusana Costa

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well located, the metro is outside the door, clean, quiet, comfortable and the stuff very nice
Stayed 4 nights in Apr 2023
Response from Hotel ALIF on 15 May 2023
Dear IsabelMany thanks for the preference,for your kindness and nice review.Hope see you soonBest RegardsSusana Costa

8/10 Good

Zhigang

Stayed 4 nights in Apr 2023
Response from Hotel Alif on 15 May 2023
Dear Mr. Zhigangmany thanks for the preference and kind wordsHope see you again Best regardsSusana Costa

10/10 Excellent

Manon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien et près du Corte inglès. Près du métro Sào Sébastian.
Stayed 3 nights in Mar 2023
Response from Hotel Alif on 15 May 2023
Chère ManonBonjourMerci bien pour votre préference et on souhaite vous revoir un future proche.CordialementeSusana Costa

8/10 Good

KWONG CHI ALFRED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

jose Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2023

10/10 Excellent

Muhammad, Brampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, walking distance from São Sebastião Metro Station.
Stayed 2 nights in Nov 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My First Visit to Lisboa
The location allowed us to walk to shopping and eateries and to the main squares. The hotel is clean, no trash visible and not a bug in site. I would like more storage. The room was small for 2 friends (not partners). Service was great, every request fulfilled. It rained so having breakfast on site was convenient and tasty. I would stay here again.
Stayed 6 nights in Oct 2022

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Jul 2022

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2022

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

4/10 Poor

shams

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and convenient location near public transportation. Staff very helpful.
Stayed 3 nights in May 2022

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, modern, and bright
The Alif Avenidas is such a lovely hotel. We love the location (adjacent to the Sao Sebastien metro stn) which is on a residential street lined with cafes, bakeries, and small shops. It is a ten minute transit ride, or twenty minute (downhill) walk to the city centre, and so is handy, but is in a friendly and fun area that is less crowded or noisy. The staff at the hotel are friendly and kind, and the rooms are modern and comfortable.
Stayed 2 nights in Apr 2022