Ratings based on 460 Verified Reviews

4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from richmond

Hotel in restoring , sent us in an other one

Posted 01-Mar-2018
No great The room offered was noisy small dark and in very bad condition They were in restoring the Hotel so they moved us in the Don Carlos Park A little more decent large rooms small bath Clean but nothing for what we paid Breakfast was good So the hotel is 3.8 Dom Carlos Park Breakfast 4.2
4 out of 5
by Daniela

This traveller left a rating score only Posted 29-Oct-2017 on Hotels
5 out of 5
for Everyone
by A verified traveller from Winnipeg Manitoba Canada

Great Hotel

Posted 22-Oct-2017
Nice, clean, good location and staff where friendly and helpful. Only issues was I could feel every spring in my bed. Everything else was fantastic.
2 out of 5
by A verified traveller from acushnet, ma

Close to downtown.

Posted 17-Oct-2017 on Orbitz
Pros: It was close to downtown.
Cons: The size of the room. It was very small.
Good price, but the room was too small. Good location.
5 out of 5
by Paulo VP

very big room and very clean and good price.

Posted 28-Sep-2017 on Hotels
Great Service ,friendly and helpful staffs, excellent breakfast very convenient location I should give this Hotel 4 Stars!
4 out of 5
for Everyone
by A verified traveller from new york

Nice hotel

Posted 20-Sep-2017
Pros: The bathrobes!
Cons: Coffee served at breakfast too weak.
Location: Shopping, park, restaurants. Nice area to walk around.
Nice clean hotel in a safe area. Close to great shopping, restaurants and a very nice park. Rooms are on the small size but comfy and clean. We were given a plate of egg custard pastries (delicious!) and a bottle of port. Very nice. The bathrobes left on the bed were amazing! Soft and thick! At the end of the day it was nice to take a shower and wrap myself up in one of those robes. I even slept in it....so comfy! Included breakfast was good...lots of choices. I particularly liked the assortment of breads. Staff helpful and courteous. Overall nice place...would recommend.
5 out of 5
for Everyone
by A verified traveller from London

Great location!

Posted 24-Aug-2017
Great location, close to Marques de Pombal and a short walk to the centre. Friendly staff. The room was super clean.
3 out of 5
by Ines

Expensive for what it is

Posted 22-Aug-2017 on Hotels
The hotel was ok but the breakfast options weren't as great as in other hotels in the area. There was some plastic rubbish left behind the toiltet door. The toilet is very small and the aircon is regulated by reception. They change it if you request it, but you'd still have to contact them for it. The staff at reception was helpful with any request we made
4 out of 5
by Thomas

Posted 04-Aug-2017 on Hotels
Great hotel. Hoy breakfast each day. Great service from staff.
4 out of 5

It was great stay there good location staff are ve

Posted 01-Aug-2017 on Hotels
It was great stay there good location staff are very friendly, it was weird only each time you come room you have to call reception to on for you sometimes you need to wait while room was to hot inside, breakfast not so good not much choices but still good stay