Title: Wallis São Bento Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wallis São Bento Guesthouse with a rooftop terrace, near Avenida da Liberdade ![View from property](https://images.trvl-media.com/lodging/12000000/11710000/11700300/11700241/c899dc3e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/12000000/11710000/11700300/11700241/1dd2b43b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Private Bathroom | Room amenity](https://images.trvl-media.com/lodging/12000000/11710000/11700300/11700241/e8df449e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Private Bathroom | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11710000/11700300/11700241/91597adc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/12000000/11710000/11700300/11700241/17d284f8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Wallis São Bento sits in the heart of Lisbon, where guests appreciate the rooftop terrace after a day of sightseeing. The property offers practical amenities including in-room WiFi, laundry facilities, elevator access, express check-out, and helpful concierge services. 7.2 Good ## Popular amenities - Housekeeping - Laundry - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 23 - Oct 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=11700241&PinnedHotelID=11700241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=11700241&PinnedHotelID=11700241&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 24 - Oct 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=11700241&PinnedHotelID=11700241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=11700241&PinnedHotelID=11700241&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11700241&PinnedHotelID=11700241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11700241&PinnedHotelID=11700241&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11700241&PinnedHotelID=11700241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=11700241&PinnedHotelID=11700241&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Double or Twin Room, Shared Bathroom | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11710000/11700300/11700241/85ce32e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, Shared Bathroom 8.0 Very good 1 review ### Highlights Separate dining area Heating Shared/communal kitchen Daily housekeeping Living room Wardrobe - City view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Suite, Private Bathroom | Room amenity](https://images.trvl-media.com/lodging/12000000/11710000/11700300/11700241/e8df449e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Private Bathroom ### Highlights Separate dining area Heating Private bathroom Hairdryer Shared/communal kitchen Daily housekeeping Living room Wardrobe - City view - Sleeps 2 - 1 Double Bed ![Suite, Private Bathroom (Triple) | Room amenity](https://images.trvl-media.com/lodging/12000000/11710000/11700300/11700241/74fa2664.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Private Bathroom (Triple) 8.0 Very good 1 review ### Highlights Separate dining area Heating Private bathroom Hairdryer Shared/communal kitchen Daily housekeeping Living room Wardrobe - City view - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Family Room, Shared Bathroom | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11710000/11700300/11700241/c1381420.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Shared Bathroom ### Highlights Separate dining area Heating Shared/communal kitchen Daily housekeeping Living room Wardrobe - City view - Sleeps 4 - 1 Double Bed and 1 Single Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/8000000/7230000/7229000/7228911/f0a7778e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PortoBay Liberdade Lisbon City Center - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 1,010 reviews £171 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Lisbon-District-Hotels-PortoBay-Liberdade.h7228911.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178278&destination=Lisbon District&destType=MARKET&latLong=38.7123,-9.13833&searchId=4b02a8d1-61cb-4de9-9add-20368a19eb7d&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/22000000/21130000/21121600/21121501/fe4d4d82.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aurea Museum by Eurostars Hotel Company Lisbon City Center - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 1,004 reviews £142 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Lisbon-District-Hotels-Eurostars-Museum.h21121501.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178278&destination=Lisbon District&destType=MARKET&latLong=38.7123,-9.13833&searchId=4b02a8d1-61cb-4de9-9add-20368a19eb7d&top_cur=GBP) Ad ![2 restaurants, lunch served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1070000/1065300/1065241/5f58f5d9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Altis Grand Hotel Lisbon City Center - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLisbon-District-Hotels-Wallis-Sao-Bento.h11700241.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLisbon-District-Hotels-Wallis-Sao-Bento.h11700241.Hotel-Information) ## About the area Located in Lisbon Old Town, a neighbourhood in Lisbon, Wallis São Bento is near a metro station. Santa Justa Elevator and Castle of São Jorge are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Restelo Stadium. [Visit our Lisbon travel guide](https://www.expedia.co.uk/Lisbon.dx2080) [View more Guest houses in Lisbon District](https://www.expedia.co.uk/Lisbon-District-Guest-Houses.d178278-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.71874%2C-9.15653&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bmu7IVe7xApfZn9u474WPzRJWQk=) Avenida Álvares Cabral 3, Lisbon, 1250-015 ### What's nearby - Avenida da Liberdade - 13 min walk - 0.7 miles - Marquis of Pombal Square - 13 min walk - 0.7 miles - Rossio Square - 2 min drive - 1.2 miles - Santa Justa Elevator - 2 min drive - 1.2 miles - Castle of São Jorge - 3 min drive - 1.6 miles ### Getting around - Rossio Station - 2 min drive - Rato Stop - 3 min walk - Lisbon (LIS-Humberto Delgado) - 25 min drive ### Restaurants - ‪Pastelaria 1800 - ‬3 min walk - ‪Copenhagen Coffee Lab - ‬1 min walk - ‪Alba - ‬4 min walk - ‪Real Fábrica - ‬3 min walk - ‪A Padaria Portuguesa - ‬3 min walk ## About this property ### Wallis São Bento Guest house near Avenida da Liberdade Close to Marquis of Pombal Square and Rossio Square, Wallis São Bento provides a rooftop terrace, laundry facilities and more. Stay connected with free in-room WiFi. Other perks at this guest house include: - A round-trip airport shuttle (surcharge), express check-out and a lift - ATM/banking services and concierge services Room features All guest rooms at Wallis São Bento include comforts, such as separate dining areas, as well as Extra amenities include: - Wardrobes/cupboards and separate dining areas - Communal kitchens, heating and daily housekeeping ## Similar properties ![Comfort Apartment, 2 Bedrooms, Garden View, Ground Floor | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/107000000/106300000/106290200/106290145/w4284h2839x0y0-ec892f1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Portas do Castelo Apartments Lisbon City Center - Kitchen - Free WiFi - Outdoor space - Microwave 8.0 Very good 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=106290145&PinnedHotelID=106290145&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1090000/1083300/1083222/31ebf9d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Internacional Design Hotel Lisbon City Center - 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18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=8005237&PinnedHotelID=8005237&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour offsite parking (EUR 24 per day) - Return airport shuttle (surcharge) - Onsite parking options include a garage ### Family friendly - Laundry facilities - Living room - Separate in-room dining area ### Conveniences - ATM - Laundry facilities - Limited-hour front desk ### Guest services - Concierge services - Housekeeping (daily) ### Outdoors - Rooftop terrace ### Accessibility - Lift ### More - 1 building - 2 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Private or shared bathroom - Towels provided ### Food and drink - Separate dining area - Shared kitchen access ### More - Heating - Living room ## Policies ### Check-in Check-in start time: 2:30 PM; check-in end time: 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: EUR 20 Express check-out available ### Special check-in instructions The front desk is open daily from 8:00 AM - 11:00 PM Guests planning to arrive outside normal check-in hours will receive an email within 7 days before arrival with check-in instructions and lockbox information; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Front desk (limited hours), lockbox ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: EUR 24 per day(492 ft away; open 24 hours) - Late check-out fee: EUR 20 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a security system and a first aid kit Property Registration Number 1416/AL If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Wallis São Bento House Lisbon Wallis São Bento House Wallis São Bento Lisbon Wallis São Bento Wallis São Bento Guesthouse Lisbon Wallis São Bento Guesthouse Wallis São Bento Lisbon Wallis São Bento Guesthouse Wallis São Bento Guesthouse Lisbon ## Frequently asked questions ### Is Wallis São Bento pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Wallis São Bento? > Check-in start time: 2:30 PM; check-in end time: 11:00 PM. ### What time is check-out at Wallis São Bento? > Checkout is at noon. Late checkout is available for EUR 20 (subject to availability). ### Does Wallis São Bento provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Wallis São Bento located? > Located in Lisbon Old Town, this guesthouse is within a 15-minute walk of Botanical Garden, Avenida da Liberdade and Marquis of Pombal Square. Rossio Square is 1.2 mi (1.9 km) away. Rato Stop and Rato Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Wallis São Bento Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.2 Location ### 7.4 Staff & service ### 7.4 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 32 8 - Good 53 6 - Okay 29 4 - Poor 8 2 - Terrible 14 ### 10/10 Excellent #### Timothy 26 Apr 2025 Liked: Amenities Great staff and kitchen ##### Timothy Stayed 4 nights in Apr 2025 ### 8/10 Good #### Kenneth 21 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Guest House, Great Location in Lisbon The Wallis Guest House was nice and conveniently located, we enjoyed our stay in Lisbon largely due to the location of this property which provided easy access to the many things we walked to visited during our three day stay in the city. ##### Kenneth Stayed 3 nights in Oct 2024 ### 8/10 Good #### Emmanuelle 9 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really nice i really liked it! ##### Emmanuelle Stayed 1 night in Feb 2025 ### 8/10 Good #### Yvonne 16 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the staff. Room was clean and neat. Great location, next to metro station. ##### Yvonne Stayed 3 nights in Oct 2022 ### 6/10 Okay #### Kenneth 5 Nov 2023 Liked: Staff & service #### Acceptable for budget traveler Great and friendly receptionists. The intention of the accommodation isn’t for filled and therefore lack of finish of the rooms. Lissabon have become more expensive the last 2 years and the place is accessible for budget travelers. ##### Kenneth Stayed 2 nights in Oct 2023 ### 2/10 Terrible #### GIHO 9 May 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I had a terrible experience! Is this Portugal? The bathroom is so narrow that when I sit on the toilet, my nose touches the glass door! There are two sinks in the bathroom, but only one works for men and women! The shower nozzle in the shower room leaks, but water spread out anyway, so I can use it! Handle of the pot in the kitchen was broken one side, and there were forks and knives in the spoon holder, but no spoons! No accidents occurred, but the broken wooden door was gaping, so I wondered if it was safe! I think it would be okay for those who want to experience a 19th century apartment, but it is not at all up to 21st century standards, so I recommend not expecting much! They said towels will change every 3days, Not every day! What a nonsense ! ##### GIHO Stayed 3 nights in May 2025 ### 2/10 Terrible #### Antonio Manuel 31 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pior lugar para ficar em Lisboa The worse terrible I ever stayed , the worse beds , I suffer from osteoporosis and I could not use three beds even asked if I could have a different mattress I was told no, she died if I could cancel room and get a refund so I could get another hotel I was told no ,so had to stay in the horrible horrible place and on top off that I had to suffer due to my illness , I had an horrible christmas staff at reception were rude, I do not tecimend that place ##### Antonio Manuel Stayed 6 nights in Dec 2022 ### 8/10 Good #### emy 24 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bon rapport qualité prix Nous avons passé un séjour de 2 nuits avec mon fils, les chambres sont propres et disposent de serviette individuelle, attention la douche et les toilettes sont communes mais cela ne nous a pas dérangé. Les chambres sont belles, il y a une cuisine commune également. Nous avons bien dormi, le bruit quotidien de la rue mais pas dérangeant pour nous. L'accueil est top le personnel très gentil ! Et en plus très bien placé nous avons pu tout faire à pied ![](https://a.travel-assets.com/ugc/hotel-reviews/F901160BB91BD3AA895175CBB89AA32D406ED3161742819683608.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D1764A40BD77D3C39B43352F50BED19EAF4AC87F1742819693435.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/76F585023AE215267AB7C3CB959470D6058FFFEF1742819693463.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/313D459C44C22DF1BF64C61FA1731C01EC04968C1742819691517.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### emy Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Sarah-Jane 23 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pedro and Carmilla provided excellent customer service, they were very friendly with excellent English. We weren't sure if the shared facilities were a good idea but they are honestly excellent showers, bathroom and kitchen and very clean. Exceptional value for money thank you for a great nights stay. ##### Sarah-Jane Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Andy 25 Feb 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities ChatGPT You said: Can u improve the below: Horrible place. The guy at the reception seemed mentally disturbed, he had weitd facial expressions and was rude to me. The room's floor was dirty, the towels were missing, the heating was remoted controlled and I was cold all the time, the walls are very thin and I couldn't sleep properly as I could hear everything ChatGPT said: Certainly! Here’s a more polished and professional version of your review while keeping the strong negative sentiment intact: Terrible experience. The receptionist was extremely unprofessional—his behavior was unsettling, his facial expressions were strange, and he was outright rude to me. The room was in poor condition: the floor was dirty, there were no towels provided, and the heating was remotely controlled, leaving me cold throughout my stay. To make matters worse, the walls were paper-thin, and I could hear everything happening around me, making it impossible to get a good night's sleep. I would not recommend this place to anyone. ##### Andy Stayed 2 nights in Feb 2025 ### 2/10 Terrible #### Enzo 24 Jul 2024 ##### Enzo Stayed 1 night in Jul 2024 ### 6/10 Okay #### Jeanette 24 Jun 2024 Liked: Staff & service ##### Jeanette Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Siv 2 May 2024 #### Mediocre Mucho ruido dentro y fuera. Falta ganchas y un espejo grande y pobre iluminación. Check-in muy tarde. ##### Siv Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Thiago 12 Feb 2024 ##### Thiago Stayed 4 nights in Feb 2024 ### 8/10 Good #### António Miguel 20 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### António Miguel Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Josielma 12 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Josielma Stayed 1 night in Dec 2023 ### 4/10 Poor #### Verified traveller 15 Nov 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tres décevant, à fuir L’accueil à la réception était pitoyable. Le monsieur parle un anglais très difficile à comprendre et il était désagréable. Il s’énerve quand je lui ai demandé la facture. Il y avait une toute petite serviette dans la chambre et pas de salle d’eau privée ! C’était pas clairement indiqué sur le site et j’ai croisé plusieurs personnes dans le couloir aussi surprises que moi. C’est une auberge de jeunesse et pas un hôtel ! Il faut qu’il change le nom et enlève les 3 étoiles. J’ai dû changer d’hôtel sans remboursement car ils l’ont refusé. ##### Verified traveller Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Nancy 11 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities Notre expérience a été mitigé. Notre chambre était belle, propre et climatisé. Toutefois, le service à la clientèle est faible, peu enclin a répondre à nos questions. La cuisinette est très pratique puisqu'elle est suffisamment équipée pour nous permettre de cuisiner. Par contre, notre chambre étant située à côté de la cuisine, cela était très bruyants. Les chambres ne sont pas insonorisée. ##### Nancy ### 10/10 Excellent #### Luis 30 Jun 2023 ##### Luis Stayed 1 night in May 2023 ### 6/10 Okay #### ELISA MARIA 27 May 2023 ##### ELISA MARIA Stayed 6 nights in May 2023 ### 6/10 Okay #### anne laure 26 May 2023 Liked: Staff & service #### Mal dormi Nuit terrible. Literie de mauvaise qualité. Chambre très chaude et bruyante. Par contre toutes commodités à disposition. Hygiène douteuse. Personnel sympathique cependant. ##### anne laure Stayed 1 night in May 2023 ### 10/10 Excellent #### GERALD 25 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### GERALD Stayed 2 nights in May 2023 ### 8/10 Good #### João 12 May 2023 Liked: Cleanliness, staff & service A casa de banho dos homens as lâmpadas não funcionavam e apenas uma sanita para todo o piso ##### João Stayed 2 nights in May 2023 ### 4/10 Poor #### María Soledad 5 May 2023 Disliked: Cleanliness, staff & service Malisima experiencia con la política de este hotel. Reservé dos habitaciones dobles con baño privado ,con reserva confirmada con Expedía, aunque no hicieron ningun cargo en la tarjeta de crédito que proporcioné. El día de la llegada estuvimos llamando al hotel para avisar que llegaríamos hacia las 20 o 21 horas, sin conseguir que nadie respondiera al teléfono. Desde la confirmación de la reserva el hotel nunca se puso en contacto con nosotros. Cuando llegamos a Lisboa, un chico en recepción nos dice que la habitacion que estaba a mi nombre estaba cancelada.(la reserva de ambas habitaciones estaba a mi nombre).Dice que el no sabe nada, ni quién la ha cancelado ni porqué y que de todas formas no estaba pagada (fueron ellos quienes decidieron no cargar el importe) Me dice que me busque otra habitación en otra parte porque el hotel está lleno(!En Lisboa, a las 21 de la noche y en comienzo de puente !!). Dice que no puede venir ningún encargado, porque "está de vacaciones" No puedo poner reclamación porque tendría q hacerlo según él en otro hotel Wallis (que ni idea de dónde está ni lo lejos).Dice que la otra habitación, a nombre de otra persona, si está disponible(ambas estaban reservadas por mí, insisto !!) Ofrece poner cama supletoria y que nos apañemos con una habitación,.Fue muy lamentable e incómodo.No limpiaron ni cambiaron ropa/toallas en las tres noches- Horrible política del hotel ##### María Soledad Stayed 3 nights in Apr 2023 ### 6/10 Okay #### Oliver 18 Mar 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities Positiv: Direkt an der U-Bahn gelegen, Supermarkt in Fussweite Personal hilfsbereit Matratze war gut Negativ: Ausstattung sehr einfach, erinnert an Jugendherberge (kein TV, kaum Steckdosen, keine USB Lademöglichkeit) Hellhörig Zustand eher schlecht, Möbel im Vintage Stil und teilweise kaputt Zimmer war sehr klein ##### Oliver Stayed 4 nights in Mar 2023 ## Expedia's Latest Trends ### Hotels > [BessaHotel Liberdade](https://www.expedia.co.uk/Lisbon-District-Hotels-BessaHotel-Liberdade.h8971825.Hotel-Information) > > [InterContinental Lisbon by IHG](https://www.expedia.co.uk/Lisbon-District-Hotels-InterContinental-Lisbon.h54350.Hotel-Information) > > [Valverde Lisboa Hotel & Garden - Relais & Châteaux](https://www.expedia.co.uk/Lisbon-District-Hotels-Valverde-Hotel.h8392275.Hotel-Information) > > [Hotel Príncipe Real](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Principe-Real.h176950.Hotel-Information) > > [Browns Central Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-Browns-Central-Hotel.h8717258.Hotel-Information) > > [Hotel Britania Art Deco, a Lisbon Heritage Collection](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Britania.h13376.Hotel-Information) > > [Boemio FLH Hotels](https://www.expedia.co.uk/Lisbon-District-Hotels-Boemio-FLH-Hotels.h88650018.Hotel-Information) > > [HF Fénix Lisboa](https://www.expedia.co.uk/Lisbon-District-Hotels-HF-Fenix-Lisboa.h46579.Hotel-Information) > > [Lumen Hotel & The Lisbon Light Show](https://www.expedia.co.uk/Lisbon-District-Hotels-Lumen-Lisboa-Hotel.h66889014.Hotel-Information) > > [Hotel White Lisboa](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-White-Lisboa.h15974777.Hotel-Information) > > [The Vintage Hotel & Spa - Lisbon](https://www.expedia.co.uk/Lisbon-District-Hotels-The-Vintage-Hotel-Spa-Lisbon.h3613592.Hotel-Information) > > [Corinthia Lisbon](https://www.expedia.co.uk/Lisbon-District-Hotels-Corinthia-Lisbon.h4014.Hotel-Information) > > [Hotel da Baixa](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Da-Baixa.h22240862.Hotel-Information) > > [Hotel Lisboa](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Lisboa.h658038.Hotel-Information) > > [EPIC SANA Marques Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-EPIC-SANA-Marques-Hotel.h1108961.Hotel-Information) > > [Altis Avenida Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-Altis-Avenida-Hotel.h3385814.Hotel-Information) > > [My Story Hotel Augusta](https://www.expedia.co.uk/Lisbon-District-Hotels-My-Story-Hotel-Augusta.h33222728.Hotel-Information) > > [Iberostar Selection Lisboa](https://www.expedia.co.uk/Lisbon-District-Hotels-Iberostar-Selection-Lisboa.h19444577.Hotel-Information) > > [Room00 Lisboa Hostel](https://www.expedia.co.uk/Lisbon-District-Hotels-Bluesock-Hostels-Lisboa.h34168723.Hotel-Information) > > [Hotel Real Palacio](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Real-Palacio.h1114251.Hotel-Information) > > [H10 Duque de Loulé](https://www.expedia.co.uk/Lisbon-District-Hotels-H10-Duque-De-Loule.h10360045.Hotel-Information) > > [AlmaLusa Baixa & Chiado](https://www.expedia.co.uk/Lisbon-District-Hotels-AlmaLusa-Baixa-Chiado.h13330971.Hotel-Information) > > [Jupiter Lisboa Hotel – Rooftop & Spa](https://www.expedia.co.uk/Lisbon-District-Hotels-Jupiter-Lisboa-Hotel.h9329321.Hotel-Information) > > [Luster Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-Luster-Hotel.h89382949.Hotel-Information) > > [EPIC SANA Lisboa Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-EPIC-SANA-Lisboa-Hotel.h5998255.Hotel-Information) > > [Hotel Lisboa Plaza, a Lisbon Heritage Collection](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Lisboa-Plaza.h658037.Hotel-Information) > > [Moxy Lisbon City](https://www.expedia.co.uk/Lisbon-District-Hotels-Moxy-Lisbon-City.h54790545.Hotel-Information) > > [My Story Hotel Tejo](https://www.expedia.co.uk/Lisbon-District-Hotels-My-Story-Hotel-Tejo.h3848265.Hotel-Information) > > [MASA Hotel Wellness & Spa Campo Grande Lisbon](https://www.expedia.co.uk/Lisbon-District-Hotels-MASA-Hotel-Campo-Grande-Lisbon.h93412045.Hotel-Information) > > [Mama Shelter Lisboa](https://www.expedia.co.uk/Lisbon-District-Hotels-Mama-Lisboa.h69863295.Hotel-Information)