Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Olissippo Lapa Palace – The Leading Hotels of the World

5 out of 5

Reviews

9.8

Exceptional

Rating 10 - Excellent. 649 out of 750 reviews" "
Rating 8 - Good. 79 out of 750 reviews" "
Rating 6 - Okay. 15 out of 750 reviews" "
Rating 4 - Poor. 3 out of 750 reviews" "
Rating 2 - Terrible. 4 out of 750 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Response from Pedro on 26 Feb 2024
Dear Michael, We appreciate your feedback!Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Pedro on 18 Dec 2023
Dear David, Thank you very much for your feedback!Your opinion is very important to us.We look forward to welcoming you back soon.Best regards,

10/10 Excellent

SHERRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. The staff are incredible. The front desk are accommodating and helpful. The lounge staff are impeccable. Both Marco and Patricia were fantastic! The breakfast is lovely. We highly recommend Lapa Palace and plan to visit again.
Stayed 7 nights in Oct 2023
Response from Pedro on 7 Nov 2023
Dear Sherry,We are grateful for your feedback about your visit to Lapa Palace. Receiving positive comments is always a delight.Your remarks will be passed on to our team, and I'm confident that they will find your feedback motivating.Once again, we thank you for sharing your experience, and we look forward to welcoming you again in the future.

10/10 Excellent

Kathryn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small but elegant hotel with friendly staff. We stayed in the old section of the palace which was lovely. Our room was huge and very comfortable with a view of the river. Despite other reviews we found the location to be ideal, and walked to several sites like the monastery and the Lisbon Cathedral without any issues. Ubers are also easy to get if you need one.
Stayed 2 nights in Nov 2023
Response from Pedro on 7 Nov 2023
Dear Kathryn,We are grateful for your feedback about your visit to Lapa Palace. Receiving positive comments is always a delight.Your remarks will be passed on to our team, and I'm confident that they will find your feedback motivating.Once again, we thank you for sharing your experience, and we forward to welcoming you again in the future.

10/10 Excellent

Michael Elliott

Travelled with partner
Liked: Amenities
Service was excellent. Staff was always available and eager to help. Room was beautiful and spotless. Great experience.
Stayed 7 nights in Oct 2023
Response from Pedro on 5 Nov 2023
Dear Mr. Elliott,Thank you very much for your feedback, your opinion is very important to us.Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at a great hotel.
Stayed 4 nights in Oct 2023
Response from Pedro on 5 Nov 2023
Dear Gary,Thank you very much for your feedback, your opinion is very important to us.Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant. Staff super helpful.
Stayed 3 nights in Oct 2023
Response from Pedro on 10 Oct 2023
Dear Lisa, Thank you very much to share your experience at Lapa Palace.Your opinion is very important to us.We look forward to welcoming you back soon.Best regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Pedro on 10 Oct 2023
Dear Richard,Thank you very much for your feedback!Your opinion is very important to us.Best regards,

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Property
Wow! I've been to many hotels and this is one of the nicest I've ever been to. Amazing property, room, pool, service, location. Well done Olissippo!
Stayed 1 night in Oct 2023
Response from Pedro on 8 Oct 2023
Dear Gil, We value your feedback about your recent stay at Lapa Palace. Receiving positive comments is always a source of delight for us.I will pass on your compliments to our dedicated team, and I am confident that they will find your words inspiring. Once again, we sincerely appreciate you taking the time to share your experience, and we look forward to welcoming you back in the near future.

10/10 Excellent

Leslie

Travelled with family
Olissippo was our last stay before flying home. We were so busy during our stay that this was a truly relaxing and comfortable way to end our trip. They upgraded our room to one of the ‘original’ palace rooms and it was on the top floor with a view of the river. We had dinner outside at the more casual dining room and both the service and food were delicious! We didn’t have spa treatments but did check out the spa area and it’s very relaxing and the indoor pool is really nice. The outdoor pool is surrounded by lawn area and greenery everywhere and was the perfect antidote to our busy forays around Portugal. Thanks so much for a very lovely stay!
Stayed 2 nights in Oct 2023
Response from Pedro on 5 Oct 2023
Dear Leslie,We value your feedback about your recent stay at Lapa Palace. Receiving positive comments is always a source of delight for us.I will pass on your compliments to our dedicated team, and I am confident that they will find your words inspiring. We are committed to exceeding your expectations and ensuring your satisfaction.Once again, we sincerely appreciate you sharing your experience, and we eagerly anticipate the opportunity to welcome you back in the future.

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Pedro on 5 Oct 2023
Dear Stuart,Thank you very much for your feedback, your opinion is very important to us.We look forward to welcoming you back soon.Best regards.

10/10 Excellent

Mary

Stayed 4 nights in Sep 2023
Response from Pedro on 1 Oct 2023
Dear Mary,Thank you very much for your feedback!Your opinion is very important to us.We look forward to welcoming you back soon.Kind regards

10/10 Excellent

Jodi

Beautiful hotel and grounds. View over the city is lovely. Staff is superb!
Stayed 1 night in Sep 2023
Response from Pedro on 24 Sept 2023
Dear Jodi,We value your feedback about your recent stay with us. Receiving positive comments is always a source of delight for us.Thank you once more for sharing your experience, and we eagerly anticipate the opportunity to serve you again in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Highest Quality Hotel!! You will not be disappointed if you stay here. The staff was incredibly kind. I arrived early and they found me a room prior to the normal check in time. I had travel issues getting to Lisbon and was upset. They showed kindness and dealt with me perfectly. We had dinner at their restaurant and the quality and presentation was superb. The hotel itself is elegant and distinguished. It is not close to the tourist area and main square of Lisbon. That is the only negative. When we walked around in the area there was not much to see.
Stayed 1 night in Sep 2023
Response from Pedro on 24 Sept 2023
Dear John,We value your feedback about your recent stay with us. Receiving positive comments is always a source of delight for us.I will certainly pass on your remarks to our dedicated team, who will undoubtedly find encouragement in your words. Our hotel is committed to exceeding our guests expectations and ensuring their needs are met.Thank you once more for sharing your experience, and we eagerly anticipate the opportunity to serve you again in the future.Sincerely,

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant Hotel
Stayed 9 nights in Sep 2023
Response from Pedro on 20 Sept 2023
We appreciate your preference to stay at Olissippo Lapa Palace on your recent visit to Lisbon!Your feedback is very important to us.The hotel continuously strives to meet your needs and expectation.Thank you again for sharing your experience, and we look forward to welcoming you in the future.Sincerely,

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in embassy section of Lisbon. Great facility, friendly staff, quiet, great views. Enhanced our stay in Lisbon
Stayed 5 nights in Sep 2023
Response from Pedro on 15 Sept 2023
Dear Simon,We appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks.We look forward to welcoming you back soon.Kindest regards,

8/10 Good

Shimon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked staff Very good restaurant
Stayed 2 nights in Sep 2023
Response from Pedro on 15 Sept 2023
Dear Shimon,Thank you very much for your comments, your opinion is very important to us.We look forward to welcoming you back soon.Best regards,

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Pedro on 12 Sept 2023
Dear Tom, Thank you very much for your feedback.We look forward to welcoming you back soonBest regards,

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical building with beautiful gardens common areas.. amazing views.
Stayed 2 nights in Sep 2023
Response from Pedro on 10 Sept 2023
Dear Bernard,thank you very much for your feedback!Your opinion is very important to us.We look forward to welcoming you back soon.Best regards,

10/10 Excellent

Xiang Jing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Friendly staff. Beautiful surprise gifts for birthday ! Highly recommended.
Stayed 6 nights in Aug 2023
Response from Pedro on 6 Sept 2023
Dear Jiang Jing,Thank you very much for your feedback, we appreciate your comments.The hotel continuously strives to meet guest's needs and expectation.Thank you again for sharing your experience, and we look forward to welcoming you in the future

10/10 Excellent

Larry

Great Hotel.
Stayed 7 nights in Aug 2023
Response from Pedro on 6 Sept 2023
Dear Larry,Thank you very much for your feedback!Your opinion is very important to us.We look forward to welcoming you in the future

10/10 Excellent

We have a service dog that is well trained weighing lb. Is

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel worm welcome and great attendance
Stayed 3 nights in Aug 2023
Response from Pedro on 4 Sept 2023
Thank you very much for your feedback.We appreciate your comments, it is always a pleasure to receive positive feedback from our guests.Looking forward to welcoming you back soon.Best regards

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Pedro on 28 Aug 2023
Dear Richard,Thank you very much for your feedback!Your opinion is very important to us.Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredibly helpful. The room was quite large and had a fantastic view. The garden and pool were an oasis in the middle of a busy city.
Stayed 3 nights in Aug 2023
Response from Pedro on 21 Aug 2023
Dear Jaime,I hope this message finds you well. I wanted to take a moment to express my gratitude for your valuable feedback. Your opinion holds significant importance for us, and we greatly appreciate the time you took to share your thoughts.Thank you once again for choosing Lapa Palace for your stay. Until we have the pleasure of welcoming you back, please accept our best regards.

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how the rooms look out over the beautiful gardens, pool and pond with resident turtles and fish. The spa area is also wonderful. I had a back and shoulder massage and the therapist was lovely. The breakfast was also delicious and all the staff were extremely polite and helpful.
Stayed 3 nights in Jul 2023
Response from Pedro on 4 Aug 2023
Dear Emily,Thank you very much for your comments, happy to hear that you enjoyed your stay. Your feedback is very important to us.Looking forward to welcoming you back soon.Kind regards

10/10 Excellent

Manka, Potomac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, helpful and courteous staff.We really enjoyed our stay here
Stayed 2 nights in Jul 2023
Response from Pedro on 2 Aug 2023
Dear Manka, Thank you very much for your feedback, happy to hear that you enjoyed your stay with us.Looking forward to welcoming you back soon.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Best service ever, from check in to check out. Large, clean elegant room with beautiful view of pond and garden. The outdoor pool and surrounding grounds are amazing. Breakfast in the outdoor patio was also amazing. Well worth the price
Stayed 3 nights in Jul 2023
Response from Pedro on 27 Jul 2023
Dear Sharon,Thank you for your kind words and feedback. We are delighted to hear that you had a wonderful experience during your stay with us. Your encouraging comments will be shared with the entire staff. It will undoubtedly serve as a motivation for them to continue delivering excellent service to all our guestsWe look forward to serving you again soon.

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect. Perfect. Perfect. A real old world style five star hotel with amazing service, food and just everything. Worth ever last dollar.
Stayed 2 nights in Jul 2023
Response from Pedro on 18 Jul 2023
Dear Harry,Thank you very much for your comments! It's always a pleasure to receive positive feedback from our guests!Looking forward to welcoming you back soon.Best regards,

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel. The staff was friendly and helpful. The property is not as big as it looks from the photos, but overall we had a great stay.
Stayed 1 night in Jul 2023
Response from Pedro on 17 Jul 2023
Dear Rebecca,Thank you very much for your feedback!Your opinion is very important to us.Looking forward to welcoming you back soon.Best regards

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like Wow
This hotel was amazing! Staff was wonderful and food was very good
Stayed 1 night in Jul 2023
Response from Pedro on 9 Jul 2023
Dear Donna,Thank you very much for your feedback; your opinion is very important to us!We hope to be able to welcome you back shortly.Kind regards,

10/10 Excellent

Sonya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing hotel. Every detail at this hotel is 5 star!! From the greeting and check in the the amazing attention to detail in their service We can’t wait to go back
Stayed 4 nights in Jul 2023
Response from Pedro on 9 Jul 2023
Dear Sonya,We value your thoughtful feedback and will definitely pass it along to our team. We're confident that your kind words will serve as a great source of inspiration for them. We eagerly await your return in the near future.Best regards,

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is GORGEOUS! The lobby, the grounds, the dining areas, the pool area, the room...just top notch! If not the best, one of the best hotel experiences I have ever had.
Stayed 1 night in Jul 2023
Response from Pedro on 10 Jul 2023
Dear Roger,Thank you so much for sharing your fantastic review! We're thrilled to hear that you found our property gorgeous and that every aspect and met or exceeded your expectations. We strive to provide top-notch experiences, and we're honoured to be counted among your best hotel experiences. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future!

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Eloquent paradise
Stayed 9 nights in Jun 2023
Response from Pedro on 4 Jul 2023
Dear Bernadette,Thank you very much for your feedback!We are all looking forward to welcoming you back soon at Lapa Palace

10/10 Excellent

John

Stayed 2 nights in Jun 2023
Response from Pedro on 4 Jul 2023
Dear John,Thank you very much for your feedback!Your opinion is very important to us.

10/10 Excellent

Brigitte, Rye

Travelled with family
Liked: Property conditions & facilities
The property is pristine. The hotel inside as well as pool and gardens are exceptionally well taken care of. Service is very nice, fast and impeccable. Very relaxing and stylish stay!
Stayed 3 nights in Jun 2023
Response from Pedro on 4 Jul 2023
Dear Brigitte,We appreciate your comments regarding your recent stay with us, your opinion is very important to us.We are looking forward to welcoming you back soon.

10/10 Excellent

Henri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, obviously completely renovated and has all the amenities you could ask for. Very friendly and helpful staff
Stayed 2 nights in Jun 2023
Response from Pedro on 25 Jun 2023
Dear Henri,Thank you very much for your feedback.Your opinion is very important to us.Looking forward to welcoming you back soon.Kind regards,

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is without exaggeration or adulation the best Hotel in Lisbon . This property is just unique . Everything about this property Is extraordinary , from the bellman that greets you when you arrived, to the last small detail in your room , such as fresh cut live flowers. I strongly recommend it . This is my second stay at the property and it just reaffirm my opinion that they are just the best .
Stayed 2 nights in Jun 2023
Response from Pedro on 25 Jun 2023
Dear Eduardo,Thank you very much for your feedback!I will share your comments with our team, who I am certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to serving you in the future.Kind regards,

10/10 Excellent

Fadi

Stayed 3 nights in Jun 2023
Response from Pedro on 5 Jul 2023
Dear Fadi,Thank you very much for your feedback!We are looking forward to welcoming you back shortly.Best regards,

10/10 Excellent

Fintan

Stayed 5 nights in May 2023
Response from Pedro on 4 Jun 2023
Dear Fintan,Thank you very much for your feedback!Your opinion is very important to us.Best regards,

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel with fantastic views over the river
Stayed 1 night in May 2023
Response from Pedro on 2 Jun 2023
Dear Nancy,Thank you very much for your feedback!Your opinion is very important to us.We are looking forward to welcoming you back soon.Kind regards,

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are a little dated but attention to detail is perfect. Staff is superb, very helpful and welcoming. Pool is also exceptional with food and beverage service
Stayed 3 nights in May 2023
Response from Pedro on 2 Jun 2023
Dear Richard,Thank you very much for your feedback!Your opinion is very important to us.We are looking forward to welcoming you back soon.Kind regards,

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Pedro on 31 May 2023
Dear Judy,Thank you very much for your feedback!Your opinion is very important to us.Kind regards,

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Pedro on 30 May 2023
Dear Judy,Thank you very much for your feedback!Your opinion is very important to us.Kind regards

10/10 Excellent

Mavie

Stayed 3 nights in May 2023
Response from Pedro on 12 Jun 2023
Dear Mavie,Thank you very much for your feedback!Your opinion is very important to us.Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Pedro on 17 May 2023
Dear Michael,Thank you very much for your feedback!Your opinion is very important to us. Kind regards,

10/10 Excellent

Helen

Liked: Cleanliness, staff & service
Gorgeous grounds, luxurious rooms, feeling of royal suits. Staff is very friendly, breakfast is above and beyond.indoor and outdoor pools are magnificent.
Stayed 1 night in May 2023
Response from Pedro on 15 May 2023
Dear Helen,Thank you very much for choosing Lapa Palace to stay on your recent visit to Lisbon!It is always a pleasure to receive positive feedback from our guests.We are looking forward to welcoming you back soon,Kind regards,

10/10 Excellent

ezra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel best service people are great. Do not miss dinner at the hotel restaurant
Stayed 1 night in May 2023
Response from Pedro on 14 May 2023
Dear Ezra,Thank you very much for your feedback!Your opinion is very important to us.We are looking forward to welcoming you back soon.Kindest regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great food. Great public rooms and very helpful people.
Stayed 1 night in May 2023
Response from Pedro on 6 May 2023
Dear David,Thank you very much for your feedback.Your opinion is very important to us.Kind Regards

10/10 Excellent

pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place on all levels. Service is top notch, no question. Note that the hotel is in a residential neighborhood and may not be ideal for guests who want to be close to all the “action” Lisbon offers. Regardless can’t be beat!!!
Stayed 2 nights in May 2023
Response from Pedro on 4 May 2023
Dear Pierre,We appreciate your comments regarding your stay at Olissippo Lapa Palace. It is always a pleasure to receive positive feedback from our guests. Looking forward to welcoming you again soon.Kind regards,

10/10 Excellent

Doron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place- immaculate service- BEAUTIFUL premises. We had an absolutely lovely time and will absolutely return there on our next stay. Thank you Olissippo Lapa Palace Hotel and staff!
Stayed 3 nights in Apr 2023
Response from Pedro on 4 May 2023
Dear Doron,Thank you very much for your feedback, your opinion is very important to us.I will share your comments with our team, who I am certain will be encouraged by your words.Looking forward to welcoming you again soon.Kind regards,