expedia

Overview of My Story Hotel Augusta

Photo gallery

Featured image
Balcony
Balcony
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
VIP Access

My Story Hotel Augusta

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationArmazens do Chiado Mall3 min walk
    Popular LocationRua Augusta Arch3 min walk
    Popular LocationSanta Justa Elevator4 min walk
    AirportLisbon (LIS-Humberto Delgado)23 min drive

Choose dates to view prices

  • Single Room

    Room amenities

    • 97 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsSingle Room
  • Double Room

    Room amenities

    • 97 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room

About this area

Lisbon

Located in Lisbon, My Story Hotel Augusta is in the city centre and near a metro station. Se and Castle of Sao Jorge are notable landmarks, and some of the area's popular attractions include Lisbon Oceanarium and Lisbon Zoo. Fado Museum and National Museum of Natural History are also worth visiting.
Popular Location

What's nearby

  • Armazens do Chiado Mall - 3 min walk
  • Rua Augusta Arch - 3 min walk
  • Santa Justa Elevator - 4 min walk
  • Lisbon City Hall - 4 min walk
  • Carmo Convent - 5 min walk

Getting around

  • Rossio Station - 7 min walk
  • Rua da Conceição Stop (28E) - 1 min walk
  • AirportLisbon (LIS-Humberto Delgado) - 23 min drive

Restaurants

  • Restaurante Sacramento do Chiado - 3 min walk
  • Bar Trobadores - 3 min walk
  • Mezzogiorno - 4 min walk
  • Fado & Wine - 4 min walk
  • Aprazível - 4 min walk

About this property

My Story Hotel Augusta

3-star Lisbon hotel in Lisbon Old Town, walk to Rossio Square
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 46 rooms offer free WiFi, minibars and flat-screen TVs. Hairdryers, safes and showers are among the other amenities that guests will find.
My Story Hotel Augusta offers 46 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Portugal)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 15 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Portuguese
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32.00-inch flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for one night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night for adults; EUR 0.00 per night for guests up to 12 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 15 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

My Story Charming Hotel Augusta Lisboa
My Story Charming Augusta Lisboa
My Story Charming Augusta
My Story Charming Augusta Lis
My Story Charming Hotel Augusta Lisbon
My Story Charming Hotel Augusta Lisbon
My Story Charming Augusta Lisbon
Hotel My Story Charming Hotel Augusta Lisbon
Lisbon My Story Charming Hotel Augusta Hotel
Hotel My Story Charming Hotel Augusta
MY STORY HOTEL CHARMING AUGUSTA Lisbon
MY STORY CHARMING AUGUSTA Lisbon
MY STORY CHARMING AUGUSTA
Hotel MY STORY HOTEL CHARMING AUGUSTA Lisbon
Lisbon MY STORY HOTEL CHARMING AUGUSTA Hotel
Hotel MY STORY HOTEL CHARMING AUGUSTA
My Story Charming Hotel Augusta
My Story Hotel Augusta Hotel
My Story Hotel Augusta Lisbon
My Story Hotel Charming Augusta
My Story Hotel Augusta Hotel Lisbon

Frequently asked questions

Can I cancel my reservation for free at My Story Hotel Augusta and receive a full refund?
Yes, My Story Hotel Augusta offers free cancellation on select room rates, because flexibility matters! Please refer to My Story Hotel Augusta cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at My Story Hotel Augusta?
As of 17 Jan 2021, prices found for a 1-night stay for 2 adults at My Story Hotel Augusta on 1 Feb 2021 start from £63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is My Story Hotel Augusta pet-friendly?
No, pets are not allowed at this property.
How much is parking at My Story Hotel Augusta?
This hotel doesn't offer parking.
What time is check-in at My Story Hotel Augusta?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at My Story Hotel Augusta?
Checkout is at noon.
Does My Story Hotel Augusta provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is My Story Hotel Augusta located?
Located in Lisbon Old Town, this hotel is within a 5-minute walk of Rua Augusta Arch, Rossio Square and Se. Santa Justa Elevator and Lisbon City Hall are also within 5 minutes. Rua da Conceição Stop (28E) and Baixa-Chiado Station are within a 2-minute walk.
4.6
Wonderful
Rating 5 - Excellent. 101 out of 150 reviews
5 - Excellent 67%
Rating 4 - Good. 44 out of 150 reviews
4 - Good 29%
Rating 3 - Okay. 3 out of 150 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 150 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 150 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.8/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect! Staff was more than accommodating considering the disruption in our vacation due to the coronavirus pandemic.
Stayed 5 nights in Mar 2020

5/5 Excellent

Stayed 2 nights in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, very clean and comfy
The hotel is very well located, the staff is very friendly, the room is a bit small but renovated, comfortable and clean. My only problem was that my room was facing the staircase, and there was someone making noises and talking very early in the morning for three days in a roll, I communicated to the staff and they said it wasn’t anyone of their members so if I would book again I would request a room far from the stairs.
Stayed 5 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Perfect location and the rooms are just what you need for a good rest. The bed was comfy and the shower head was full and strong. The service was exceptional and you can feel a good vibe ambience. Me encantó este hotel. Esta en una locación perfecta y muy céntrica. Los cuartos son pequeños pero perfectos para descansar. La cama muy cómoda y la regadera muy potente. El servicio fue lo mejor, todos en la recepción son muy amables y genuinos. Quiero regresar algún día.
Stayed 1 night in Nov 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly good, kind, and accommodating to our last minute reservations and requests. They were extremely nice, with everything! Also the room is beautiful, modern, and wonderful. Thank you very much My Story Hotel!
Stayed 2 nights in Nov 2019

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code