Dear Theresa,Thank you for choosing Jupiter Lisboa Hotel and for sharing your experience with us. Your feedback is incredibly valuable as it helps us identify areas for improvement in our service.We apologize for any inconvenience caused by the renovations. When our guest relations team spoke with you about your bed preferences, we regret that you didn't mention any issues regarding the renovations. Nonetheless, please rest assured that we are committed to making every effort to ensure our guests have the best possible experience.We truly appreciate your kind words about our gym facilities.Warm regards,

Esteemed Khaled,Thank you for choosing Jupiter Lisboa Hotel for your stay in Lisbon.We are fully committed on providing a service of excellence to our guests and therefore we regret any inconvenient that you felt during your stay with us.Being rude or disrespectful is not our standard and our entire team always receives very good compliments, including our guest relations.Our mission is to provide our guests with the best experience and help them to enjoy our city and our hotel.We are sorry and understand that the situation that happened in your room was something exceptional and never happened in our hotel either, and we wish had known sooner to help you and solve it.Please understand that we found your room in adverse conditions, it was necessary to transfer you to another room and we had no explanation for what happened until 2 days later, when we approached you, as unfortunately we were not informed by you about the entire inconvenience. Our colleague tried to approach you to understand the condition of the room and informed you that we have set an amount for cleaning fees and damages to our rooms by management. Once again, we understand your side and the discomfort you felt during the night and therefore, after everything explained, we came to an agreement.We are also pleased to know that the rest of your stay went well and you've enjoyed our hotel and the cuty of Lisbon.Kind regards,Luís P.General Manager

Dear Fabiana,On behalf of the whole team, we would like to thank you for choosing Jupiter Lisboa Hotel. We are glad you have spent some time to review us regarding your experience.Your amazing words about us and will be shared with the entire team. We are very happy you liked the hotel and its facilities. We look forward to welcome you back in the future.Best Wishes,Sara Borges

Dear Maria,On behalf of the whole team, we would like to thank you for choosing Jupiter Lisboa Hotel. We are glad you have spent some time to review us regarding your experience.We appreciate your fantastic words about us and we will share your opinion with the entire team. We are very happy you liked the hotel and its facilities. We look forward to welcome you back in the future.Kind regards,Sara Borges

Thank you for choosing Jupiter Lisboa Hotel for your recent stay in Lisbon.We are very grateful that you took some time to share your experience.It is with a smile that we read your positive comments about our hotel, specially about our wonderful breakfast.We hope to welcome you back in the near future.Yours truly,Sara Borges

Dear Thomas,It is a pleasure for us that you have chosen Jupiter Lisboa Hotel for your 3rd stay. We are fully committed on providing a service of excellence to our guests and therefore it was with great pleasure that we read your positive comments on your experience at our hotel.Your feedback will be share with all the team.Warm Regards,Sara B.

Dear Frank,On behalf of the whole team, we would like to thank you for choosing Jupiter Lisboa Hotel. We are glad you have spent some time to review us regarding your experience.We appreciate your kind words about us and our facilities.We are very happy you liked the hotel and its facilities. We look forward to welcome you back in the future.Kind regards,Sara B.

Dear Thomas,Thank you for your preference for Jupiter Lisboa Hotel.We are fully committed on providing a service of excellence to our guests and therefore it was with great pleasure that we read your positive comments on your experience at our hotel.It was a pleasure to have you and your family as a guests in our hotel and we look forward to having you back.Warm Regards,Sara B.

Dear James,Thank you for selecting Jupiter Lisboa Hotel for your recent stay in Lisbon.We sincerely appreciate you taking the time to share your feedback with us. Your positive comments about our staff and cleanliness are truly encouraging.Your constructive feedback is invaluable to us, and we assure you that your comments regarding the broken clock in our Spa have been duly noted. We apologize for any inconvenience this may have caused, and please be assured that we replace the clock already because the same was broken.We strive to provide a seamless experience for our guests, and your insights contribute significantly to our ongoing efforts to enhance the quality of our services. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Thank you once again for choosing Jupiter Lisboa Hotel.Best regards,Sara B.

Dear Atul,Dear Atul,Thank you for selecting Jupiter Lisboa Hotel for your recent stay in Lisbon. We sincerely appreciate you taking the time to share your experience with us.We are delighted to learn that you enjoyed the spaciousness of your room. Regarding the specific concerns you raised, please be assured that our rooftop area, including the pool, undergoes daily cleaning and thorough checks to maintain a pristine environment. Your feedback is invaluable in our ongoing efforts to enhance our service.It's regrettable to hear that the breakfast did not meet your expectations, as it is typically well-received by the majority of our guests. We take your feedback seriously and will review our offerings to ensure a more enjoyable dining experience for all our guests.On a positive note, we are thrilled to read your commendation for our dedicated staff. Their commitment to providing an excellent service is of utmost importance to us, and we are grateful for your recognition.Once again, thank you for choosing Jupiter Lisboa Hotel. We look forward to the opportunity of welcoming you back in the future and exceeding your expectations.Warm Regards,Sara B.

Dear Seyed,On behalf of the whole team, we would like to thank you for choosing Jupiter Lisboa Hotel. We are glad you have spent some time to review us regarding your experience.We are very happy you liked the hotel and the location, we are hapy to know that you have time to explore the surroundings of the hotel.We look forward to welcome you back in the future.Kind regards,Sara B.

Dear Michael,Thank you for your preference for Jupiter Lisboa Hotel.We appreciate that you took some time to rate us, since it matters so much.We truly hope to welcoming you back in the future.Kind regards,Sara B.

Dear Susan,On behalf of the whole team, we would like to thank you for choosing Jupiter Lisboa Hotel. We are glad you have spent some time to review us regarding your experience.We appreciate your kind words about us and we will share your opinion with the entire team. We are very happy you liked the hotel and its facilities. We look forward to welcome you back in the future.Kind regards,Sara B

Dear Richard,Thank you for choosing Jupiter Lisboa Hotel for your stay.We genuinely appreciate your time and effort in providing us with your valuable feedback. We understand that the temporary closure of some facilities may have inconvenienced you, and we sincerely apologize for any disruption caused. Please be assured that these closures are necessary for essential maintenance interventions, and selecting the off-season ensures minimal discomfort for our valued guests.We hope to have the pleasure of welcoming you back in the future, allowing you to fully enjoy our Spa and rooftop area.Best regards,Sara B.

Dear Sergey,Thank you for your preference for Jupiter Lisboa Hotel.We appreciate that you took some time to rate us, since it matters so much.We truly hope to welcoming you back in the future.Kind regards,Sara B.

Dear Willie,Thank you for taking the time to post your review about your stay at the Jupiter Lisboa Hotel. We are delighted to find that you had a fabulous stay with us and how highly you rated your experience here. It is very gratifying to know that we exceed your expectations with our very good breakfast.We will share your words with the entire team.It will be a pleasure for us to have another opportunity to welcome you again in your next visit to Lisbon.Best wishes,Sara B

Dear Jason,Thank you for your preference for Jupiter Lisboa Hotel.We appreciate that you took some time to rate us, since it matters so much.We truly hope to welcoming you back in the future.Kind regards,Sara B.

Dear Rachel,We want to extend our gratitude for selecting Jupiter Lisboa Hotel.We're absolutely delighted to hear that you had a wonderful experience at our hotel and our facilities accomplished all your purposes.Your encouraging feedback is incredibly motivating and holds great significance for us.We are committed to consistently providing exceptional service to all our guests, and we look forward to serving you again in the future.Kindest Regards,Sara B

Dear Manipal,Thank you for your preference for Jupiter Lisboa Hotel.We appreciate that you took some time to rate us, since it matters so much.We truly hope to welcoming you back in the future.Kind regards,

Dear Vanessa,On behalf of the whole team, we would like to thank you for choosing Jupiter Lisboa Hotel. We are glad you have spent some time to review us regarding your experience.We appreciate your kind words about us and we will share your opinion with the entire team. We are very happy you liked the hotel and its facilities specially our breakfast. We look forward to welcome you back in the future.Kind regards,Sara B.

Dear Barrie,Thank you for your preference for Jupiter Lisboa Hotel.We appreciate that you took some time to review us, since it matters so much. We truly hope to welcoming you back in the future.Kind regards,

Dear Ruslan,Thank you for your preference for Jupiter Lisboa Hotel.We appreciate that you took some time to review us, since it matters so much.We truly hope to welcoming you back in a not-so-distant future.Kind regards,Sara B.

Dear James,On behalf of the whole team, we would like to thank you for choosing Jupiter Lisboa Hotel. We are glad you have spent some time to review us regarding your experience.We are very happy you liked the hotel and its facilities. We look forward to welcome you back in the future.Kind regards,Sara B.

Dear Shobha,On behalf of the whole team, we would like to thank you for choosing Jupiter Lisboa Hotel. We are glad you have spent some time to review us regarding your experience.We appreciate your kind words about our rooms and our staff.We are very happy you liked the hotel and its facilities. We look forward to welcome you back in the future.Kind regards,Sara B.