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Reviews

4.5 / 5Wonderful
6 reviews

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    Policies

    Children and extra beds

    • Children are welcome.

    Payment types at the property

    Diners Club
    JCB International
    Mastercard
    American Express
    Visa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 15 years of age.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • A pet fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    4.5

    Wonderful

    5 - Excellent
    4
    4 - Good
    1
    3 - Okay
    1
    2 - Mediocre
    0
    1 - Poor
    0
    4.7
    Cleanliness
    4.3
    Service and Staff
    5.0
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Really fantastic hotel

    Stayed 2 nights on business trip. the hotel is all about Design everywhere you look, rooms are impeccable clean and very modern. not enough english channels on TV (90% german), that's the only down point. Breakfast really good, staff very nice. And you can smoke at the bar (even cigars)! location is great, infront of the cathedral and the city is all around you, easy to walk for a visit. I tried the SPA, small but all is there, steam and dry, towels and relax area. Gym rooom is not at the level, just a couple of machine for cardio, no bench or weights altogether one of the best hotel I have ever been in (and I have been travelling over 20 years), so this is definitely my hotel in Linz from now on ! I think that beign able to smoke at the bar was the high point for me, at last a civilized place !

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Dom Platz - very nice

    The hotel was very modern - so much so that you may miss the hideaway mirror or the hidden mini bar. The air conditioner did not seem to work, but you could open the window and get cool enough. the breakfast buffet was fabulous and the staff were all friendly and very helpful.

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Alles prima, bis auf Service

    Zur Erklärung meiner schlechten Bewertung des Service: Wir waren wegen des Konzerts von Jonas Kaufmann bei Ihnen im Hotel untergebracht, ein Konzert, das einfach nur grandios war! Aber meine Freundin wurde von einer Dame von der Rezeption vorher innerhalb von 5 Minuten zweimal gefragt, was sie denn da tue, während sie auf mich im Foyer wartete. Als Gast darf man ja wohl da warten. Nach dem Konzert gab es keine Möglichkeit, an der Bar oder im Restaurant etwas zu sich zu nehmen, da der gesamte gastronomische Bereich den VIPs vorbehalten war. Dass man den erstmal sperrt, bis offizielle Interviews etc. vorbei sind, ist absolut okay, aber für den ganzen Abend und den gesamten Bereich? Das Hotel ist groß genug, das hätte man anders lösen können. Zudem ist Herr Kaufmann so urnett und unkompliziert, wir haben ihn schon einige Male erleben dürfen. Es war ganz gewiss nicht in seinem Sinne, alle restlichen Gäste außer VIPs quasi auszusperren. Daher haben wir uns als normale Gäste insgesamt nicht willkommen gefühlt, obwohl in Sachen Komfort, Sauberkeit etc. alles top war. Aber Service ist eben entscheidend, und der ließ in diesem Fall viele Wünsche offen.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort