Ratings based on 2,127 verified reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Zanesville, Ohio

Posted 20-Sep-2019
I had an amazing time at this hotel! The staff was amazing! When we checked in we were asked if we were in town for anything in particular. I mentioned that it was my birthday and that we were seeing a podcast live that night. We then had a wonderful discussion about that podcast as we finished checking in. Right before we leave to attend the show there is a knock on our door and we open it to find a bottle of wine and a Birthday Card themed from the podcast. Nicely done Mondo! The rooftop bar is fabulous both for the views, drinks, and food! We returned the next morning for breakfast. Again the customer service at the bar was outstanding! We felt like we were old friends even though we had just met. We will define staying here again!
4 out of 5
by a verified traveller from Savannah

Posted 20-Sep-2019
I loved the location across from the Park. I loved the room I had with a view on the 3rd florr plus able to open window about 6 inched for the fresh air. Staff was very friendly. I spent little time in room and hotel. I was visiting my Son and exploring Chicago. Overall loved the Location the most. Room was sufficient. I was happy with being close to local Od Town neighborhood the shops and places to eat. I loved the walks through the park /pond/Lake. Very nice
5 out of 5
by a verified traveller

Posted 16-Sep-2019
I loved the comfy bed, loved that it's really close to downtown. :)
2 out of 5
by a verified traveller

This traveller left a rating score only Posted 16-Sep-2019
3 out of 5
by a verified traveller from st Louis

Posted 16-Sep-2019
Noisy, dated hotel. Elevators were not cleaned properly and very slow. Over- rated. Staff were pleasant.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 15-Sep-2019
5 out of 5
by a verified traveller from MA

Posted 13-Sep-2019
Just a nice homey feeling to the hotel and rooms. Great location and views
4 out of 5
by a verified traveller from Melbourne Australia

Posted 13-Sep-2019
Disappointed that that we were not given any information about the local precinct and there were no railway or bus maps available. Staff at the Kennison were just wonderful. Staff at the front desk not very helpful and appeared disinterested.
4 out of 5
by a verified traveller

Posted 10-Sep-2019
Historic building with unique decor. Onsite restaurants were convenient. The view of the lake from upper floors was great!
Comment from Hotel Management
11-Sep-2019 by Samantha Doll | Assistant Front Office Manager, Hotel Management
Thank you for taking the time to review your recent stay with us. Happy to hear you enjoyed the view and all our neighborhood has to offer. Come stay with us again soon!
5 out of 5
by a verified traveller

Posted 08-Sep-2019
Comment from Hotel Management
11-Sep-2019 by Samantha Doll | Assistant Front Office Manager, Hotel Management
Thank you for the amazing review! Can't wait for the opportunity to welcome you back.