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Reviews of Eburon Hotel - Different Hotels

4 out of 5
Eburon Hotel - Different Hotels
De Schiervelstraat 10, Tongeren, Limburg

Reviews

8.4

Very good

Rating 10 - Excellent. 60 out of 151 reviews" "
Rating 8 - Good. 66 out of 151 reviews" "
Rating 6 - Okay. 17 out of 151 reviews" "
Rating 4 - Poor. 6 out of 151 reviews" "
Rating 2 - Terrible. 2 out of 151 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

roger

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Booked hotel mainly because of the I could have dinner in the Japanese restaurant. Went for dinner to be told that closed for individual guests only available to all inclusive guests Should have been informed
Stayed 1 night in Mar 2024

8/10 Good

lisa

We have stayed here many times and enjoyed it. My only complaint is: If you advertise your breakfast is served until 12:00 Sunday Then don’t start putting the buffet away 45 minutes early. We have experienced this on more than one occasion and we’re quite disappointed.
Stayed 2 nights in Nov 2023
Response from Team Eburon on 12 Nov 2023
Dear lisa, Thank you for your review. We are glad you enjoyed you stay at Eburon Hotel. We are sorry to hear that the brekfast was not as you expected. We hope to welcome you again very soon. With Different regards, Team Eburon

10/10 Excellent

Stéphane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the super large and cosy bedroom, as much as the modern bath and the large shower in the bathroom :) Friendly staff, good location in the heart of the city center, and really close to a Q-Park parking. The city was a bit quiet when we were there, but small, walkable and pretty charming. Highly recommended hotel. Go for a deluxe room, you won't regret it :)
Stayed 1 night in Jun 2023
Response from Team Eburon on 6 Jul 2023
Dear Stépahne , Thank you for this lovely review. We are glad to hear that you enjoyed your stay at Eburon Hotel. We hope to welcome you again very soon. With Different regards, Team Eburon

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used this hotel before and it was great then and still is.
Stayed 3 nights in Apr 2023
Response from Eburon on 5 May 2023
Dear Denise, tjank you for your nice review. We hope everthing went well during your stay. We hope to welcome you again in the future. With Differen tregards, Team Eburn

10/10 Excellent

Gene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was awesome. Great facility. Awesome staff. Central in the town. Nice breakfast. Clean. Large room We were going to the Tongeren market and it’s right in the center. It exceeded all expectations.
Stayed 1 night in Oct 2022
Response from Eburon on 17 Oct 2022
Dear Sir,Thank you for this nice review. We are glad to hear that you enjoyed you stay at Eburon Hotel. It was a pleasure for us to have as guest. We hope to see you soon. With Different regards, Team Eburon

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely spacious room, staff helpful and very well situated
Stayed 3 nights in Aug 2022
Response from Eburon on 31 Aug 2022
Dear Keith, Thank you for your nice review. We are pleased to hear that evrything went well during your stay at Eburon hotel. We hope to welcome you again very soon. With Differents regards Team Eburon.

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Always amazing!
We always stay at this hotel when we go to Tongeren. It is the perfect place because it is in the middle of the florhmarkt. The rooms are spacious and clean. My only suggestion is too not stay in a room that faces the main street. The bar across the street can get loud and could hinder sleep. This isn't the hotels fault, but just something to note.
Stayed 2 nights in Jun 2022
Response from Eburon on 10 Jun 2022
Dear Katherine, Thank you for your sweet review. We are very pleased to hear that everything was fine during your stay at Eburon Hotel. It is always a pleasure to have you as guest. We hope to welcome you again in the future. With Differents regards, Team Eburon.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant hotel downtwon tongeren
good clean hotel in centre of town, very nice breakfast, however music playing in restaurant very annoying
Stayed 2 nights in Jan 2022
Response from Eburon on 7 Feb 2022
Thank you for your review. Glad to hear your stay was good. The music at breakfast can always be adjusted when requested. The restaurant is not part of the hotel but I'm sure the same applies there. We hope to welcome you again soon! Kind regards Team Eburon

10/10 Excellent

Gordon

Liked: Staff & service, room comfort
Interesting hotel. Good breakfast
Stayed 1 night in Jul 2021

10/10 Excellent

Marie

Stayed 1 night in Jun 2021

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Making the best of the lockdowns,great breakfast !
My husband and I stayed in this hotel in 2020 before the lockdowns, and now again for 1 night in March '21 during the 3rd lockdown, so we can compare the service. In 2020 we could leave our luggage at the reception when we arrived before the official check-in time of 3pm, now it's not possible; there is no one there before that time.You can reach them by phone though. Beware: the receptionist only stays there until 5 or 5.30 pm, unless you warned them of a late arrival. Check-in was smooth. We got 2 electronic cards with which we could open the front door and the door of our room. We were told to leave those in a special box when we checked out in the morning. The room was big and clean. It has a comfortable double bed (I would like some ergonomic pillows though), a shower,a sink ,an separate toilet, a flatscreen tv, a medium size fridge, and since the lockdown: a table at which you can eat in the morning and the evening. Plates, glasses and utensils can be found in the bar next to the reception. In 2020 restaurant Esaki could be reached through a door in the lobby. Now this door is closed when the receptionist goes home, so you have to walk around the block to get your take-away dinner. Breakfast is always extra; but is is worth it's price ! In 2020 it was a buffet, now it's an extensive breakfast box, with croissants,buns,sandwiches,different cheeses and kinds of ham,eggs,butter, jam,chocolate and gingerbread spread, brownies,water, fruitjuice and coffee or tea.
The hotel façade
The hotel hallway
Room 202
The sanitary block in room 202
Stayed 1 night in Mar 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
We had a smaller room this time but still good the only disappointment there wasn't a coffee machine in the room.
Stayed 1 night in Jul 2019
Response from Naomi on 2 Aug 2019
Dear Paul, Thank you very much for your review! We would like to welcome you again in our hotel. With Different regards, Naomi Eburon hotel

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location excellent. No courtesy water on last year , disappointed and looking a bit tired.
Stayed 1 night in Jun 2019
Response from D. on 17 Jul 2019
Thank you ! Best differently fresh regards Eburon Team!

10/10 Excellent

ANTOINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Situation of the hotel is perfect - mid downtown area with shops and restaurants in walking distance . Very good bathroom with separate shower cubicle (very big) and separate toilet. Cleanliness perfect- good matras and pillows. Will certainly go back again
Stayed 1 night in Jun 2019
Response from D. on 17 Jul 2019
Thank you Antoine ! We try differently our best ! Eburon Team

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to enjoy the Antique Market each Sunday
We stayed at this hotel because it's in the middle of the Sunday antique market. We could walk around the market, bring purchases back to the hotel and continue shopping. Extremely convenient to the market.
Stayed 1 night in Jun 2019
Response from D. on 17 Jul 2019
That is so true ! Thank you Deborah! Eburon Team

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Tongeren
We go for the Sunday Market, but due to the weather it was a bit disappointing this time, but we will definitely visit again
Stayed 1 night in Mar 2019

10/10 Excellent

Denisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room with large very comfortable bed
We arrived late and we were very pleasantly welcomed to the hotel, it is trendy and modern. Room are large so as bed and very comfortable.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good receptionist on arrival, friendly and helpful with a smile. She made a reservation for us in a nearby recommended restaurant and checked they would accept our small dog. We had a good evening which made up for our terrible experience the night before in Augsburg, Germany. Thank you
Stayed 1 night in Dec 2018

6/10 Okay

LivingInEU, Germany

Liked: Cleanliness, staff & service
Disliked: Room comfort
We like the proximity of the hotel to the center of town & the late checkout option on Sundays. We do not like the fact that it calls itself a 4 star hotel yet we’ve never seen the attached restraint up & running. The €19 per person breakfast is quite sad. We’ve had it in the past so chose the locale cafe for a fraction of the cost yet much better quality.
Stayed 2 nights in Oct 2018

8/10 Good

Frano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eburon
Stay was good, recepion staff was kind and helpfull. However on day my room was not cleaned. City is really nice and worth of visiting!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A day in Tongeren
The hotel was very clean, and the staff welcoming. The room was very clean, but we did have to ask to have the heating turned up the room felt very cold. It was very close to what we wanted to see, and do. Parking was easy to find.

8/10 Good

Veneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

6/10 Okay

David

Liked: Room comfort
Disliked: Cleanliness, staff & service
Dissatisfied Stay
The location was brilliant as my wife is from a local village near Tongeren. My wife was in fact born at the Eberon Hotel when it was a hospital. Our first night was fine although the hotel staff did not know anything about local parking tariffs apart from an underground car park at 10 Euros per day but you can’t come and go. No coffee making facilities in the room bad for a 4 star establishment. The next day was even worse. Our room had not been cleaned and clean linen and towels left outside the door. Complained and was offered an upgrade but declined this as very disappointed with the first impression that we got. Hotel has no information regarding evacuation procedures and assembly location in case of an emergency. Would not stay here again and certainly this hotel needs to be regraded as it does not deserve 4 star status.
Stayed 3 nights in Oct 2017

6/10 Okay

Iain

Liked: Cleanliness, staff & service, room comfort
Functional Hotel
Very little in the way of facilities in the Hotel - No coffee/Tea making facility and gym was in the local sports facility (arrived late and didn't want to go looking.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite one.
My favorite hotel in Tongeren. Nice big rooms with big beds esp. the ones with bathtub. Good service, centrally located.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in started a bit rough, but we were accommodated for any inconveniences.

10/10 Excellent

dythe , frankfurt, De

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd timer
This is my sophomore stay at the Eburon and will definitely go back. Historic building, swanky reception area, welcome cava with pastries and late checkout for only 10 euros! It's a good base for doing the Antiekmarket on Sundays. It's right in the middle of the action. A lot of good restos and bars around. The rooms are spacious with high ceilings and king sized beds! And the aircon actually works! Just make sure to close the shower area real tight because water seem to seep through and potentially puddle in the room. Good selection for breakfast too.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chris, Walsall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with mix of traditional historic building and modern refurbishment. Lovely quiet location overlooking town from Velux windows. Staff in the breakfast room could have been more friendly given that they did not say a word but they were very attentive to keeping the buffet breakfast well stocked and tidy almost to the point of OCD. A lovely place to stay.

10/10 Excellent

Andrew, New Mills, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Comfy rooms. Some slightly bizarre / quirky in layout, mine had a bath in the middle of the room! Good breakfast. No other food in hotel, but Tongeren is a very pleasant little town with plenty of eating options a few minutes walk away.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for the antique markets!
This hotel is located centrally to the antique markets, so it makes getting up early to find the good pieces all the more easier. The hotel staff is incredibly friendly and helpful. The hotel is beautiful, but the rooms could use a slight upgrade. The breakfast is delicious and plentiful. This hotel is also centrally located to the museums and local shops. I would recommend this hotel. I will also stay here again on any return visits.

8/10 Good

DAVID, DC

Liked: Staff & service, room comfort
Would stay there again and again!!!
Stayed there on a Saturday Night to be local for the Tongeren Antique market held on Sundays. The location of the hotel is Awesome, right in the middle of the area for the Antique market. The Check in process was smooth and the room was fairly spacious for European Hotels. All modern amenities, but the carpeting was rough and rigid wool, somewhat painful to walk on with bare feet. That would be my only complaint.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sarah, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, spacious hotel
Modern hotel with good size rooms in centre of town. Great breakfast with wide choice. No restaurant but good local food places very nearby.

8/10 Good

Jamie, Liege, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eburon
Clean hotel, very helpful staff, great location.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh My God. They destroyed a 12th century building.
Sadly, the worst design job I have ever seen. I don't like to say bad things, but what can you say about a 4 star hotel that has motion lighting in the bathroom so you have to keep moving to keep the light on? Reading lamps that point downward, a bathtub in the sitting room, no temperature adjustments, no restaurant, and blinding white paint on every surface except the floor, which is covered in purple, plastic wicker rug. Unpleasant odours, horrendous decor, I could go on for another paragraph. The only good thing about this hotel is the location. All the grace, age and history has been painted right out, very, very tragic.

4/10 Poor

Claire, Buckinghamshire

Disliked: Staff & service, property conditions & facilities
Lovely setting but lacking good service!
First impressions were good, but that's where it ended! The hotel lobby is light, bright and modern, but under-utilised. In the 4 days we were there we only ever saw about 3 other guests (although hotel was full) and the bar never seemed open! There was no restaurant (other than a breakfast room) although one is advertised. The room was nicely furnished, again modern/minimalist. One day our used coffee cups were not cleaned/replaced and the coffee supplies not replenished. On our way out that evening I asked for it to be done. When we got back someone had put 2 coffee pods on the tray but left the dirty cups! 4* service?? I'd pre-paid for the hotel through Expedia when I booked it over 8 months ago, but the hotel tried to charge me again, over 600 Euro's! It took a few heated exchanges before they agreed it had been paid for (they even had my printed confirmation from Expedia!) The staff were curt and often absent from the front desk. I paid good money for this hotel and expected much better. I was disappointed especially as this was part of a surprise weekend away for my husband's 40th. I felt let-down by the hotel. I'm afraid I wouldn't recommend it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice Hotel in downtown Tongeren
Great hotel. Room was very clean well maintained. The only odd thing is that there was a bathtub in the middle of our room. Additionally, instructions to turn it on were somewhat difficult.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey
We enjoyed our stay a little too expensive

10/10 Excellent

Claudiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Maggie, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, great for shopping
We went to Tongaren for the weekly market (350+ antique vendors) and Eburon Hotel is right in the middle of the action. It's a very walkable area with wonderful shops, restaurants, and beautiful sights. Hotel staff were incredibly helpful, able to provide directions, recommendations, and amenities upon request. The parking situation is a bit odd - if you go for the weekend, you can park in the attached city parking garage (no hotel parking garage - cost roughly E13 daily) but park in the -2 level as the first level is used by the antiques market on Sunday.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
great location, good hotel
Perfect location got Tongeren market. Friendly staff and clean hotel.

10/10 Excellent

Phil, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice modern hotel
Had a great stay at the Eburon Hotel whilst visiting Belgium for the F1 - reception staff were very helpful and friendly, rooms were extremely clean and modern - and great places to eat and drink very nearby. Would definitely return.

8/10 Good

TONY HUTCHINGS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient if you don't need a car park, which is
Good hotel except for wardrobe, which is OK if staying for 1 night. Breakfast was fine. Located in the middle of a lovely city.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Team Eburon on 18 Jan 2024
Beste Marco, Bedankt voor het achterlaten van deze review. Wij hopen dat alles naar wens was tijdens jullie verblijf. Hopelijk, tot snel. With Different regards, Team Eburon

6/10 Okay

Kim-Alexander

Stayed 1 night in Jan 2024
Response from Team Eburon on 13 Jan 2024
Beste Kim-Alexander, Thank you for your feedback. We hope everything went well during your stay in Eburon Hotel. With Different regards, Team Eburon

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Team Eburon on 10 Jan 2024
Beste David, Bedankt voor het achterlaten van deze review. Wij hopen dat alles naar wens was tijdens jullie verblijf. Hopelijk, tot snel. With Different regards, Team Alizée

6/10 Okay

Annelies

Travelled with partner
Liked: Cleanliness
Koude en kille omgeving.
Stayed 1 night in Dec 2023
Response from Team Eburon on 21 Dec 2023
Beste Annelies, Bedankt voor het achterlaten van deze review. Wat jammer om te horen dat niet alles naar wens was tijdens jullie verblijf. Wij hopen dat u dit aan de receptie gemeld heeft zodat er voor een oplossing kon gezocht worden. Hopelijk, tot een volgende keer. With Different regards, Team Eburon