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Reviews of Campanile Villeneuve D'Ascq

3 out of 5
Campanile Villeneuve D'Ascq
Avenue de Canteleu la Cousinerie, Villeneuve-d'Ascq, Nord

Reviews

8.2

Very good

Rating 10 - Excellent. 120 out of 342 reviews" "
Rating 8 - Good. 157 out of 342 reviews" "
Rating 6 - Okay. 48 out of 342 reviews" "
Rating 4 - Poor. 12 out of 342 reviews" "
Rating 2 - Terrible. 5 out of 342 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always very helpful.
Stayed 2 nights in Sep 2023
Response from Anthony, la réception on 27 Sept 2023
Dear Paul, Thank you for taking the time to write to us following your stay. We are happy to see that this one was pleasant. Looking forward to welcoming you again. Best regards,

8/10 Good

Touradj

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 3 nights in Jun 2023
Response from Anthony, La réception on 29 Jun 2023
Dear Mr TOURADJ, Thank you for your pleasant comment and the ratings assigned. We are delighted to see that you have enjoyed your stay. Best regardsAnthony

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
AC
Older building, not sure if the air con worked or just the fan
Stayed 1 night in Aug 2022
Response from Anthony, La réception on 17 Aug 2022
Dear Customer, Thank you for taking the time to write to us and share your comments with us. Your opinion is very important to us because it helps us to improve every day. Regarding the air conditioning, this works in the rooms but be aware that the reception is open 24 hours a day and we will be happy to provide you with maximum comfort during your stay. Nice to see you again, Cordially, Anthony, receptionist

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Anthony, La réception on 13 Apr 2022
Cher client, Merci d'avoir pris le temps de nous noter et pour la très belle note attribuée. Cordialement,

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Anthony on 26 Nov 2021
Cher client, Merci d'avoir pris le temps de nous noter et pour la très belle note. Nous sommes ravi de constater que votre séjour ait été à la hauteur de vs attentes. Cordialement,

4/10 Poor

Jesper

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from anthony on 24 Sept 2021
Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Monsieur, nos salutations distinguées.

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly good for a short stay
Really helpful & friendly staff, basic but perfectly acceptable rooms. Everything you need and nothing you don’t - perfect for a short trip.
Stayed 2 nights in Oct 2020
Response from Reception on 1 Dec 2020
Dear Guest, Thanks you for taking time to note us. We are happy to see that your trip with us was greatful. Take care of you Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Friendly staff. Close to Museum of Modern Art
Stayed 1 night in Oct 2019
Response from anthony on 10 Oct 2019
Cher client, Merci d'avoir pris le temps de nous écrire. Merci pour la très belle note attribuée. Cordialement, Anthony

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Our second visit to this hotel and again didn’t disappoint. Fab location near the park and local restaurant etc. Lovely and clean, helpful staff and would certainly stay again.
Stayed 1 night in Sep 2019
Response from Anthony on 23 Sept 2019
Dear Customer, Thank you for taking the time to write to us and evaluate us. We are delighted that your stay with us has lived up to your expectations and we would be delighted to welcome you back.  Best Regards , Anthony, Reception

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
great place for a 1 night stay, receptioist was realy helpful Kelly i think her name was, food was typical of a campanile hotel , not a bad selection,room was cleam bed comfortable , ample parking
Stayed 1 night in Aug 2019
Response from Anthony on 8 Aug 2019
Cher client, Merci d'avoir pris le temps de nous écrire et de nous évaluer. Nous sommes ravi de constater que votre séjour parmi nous ait été la hauteur de vos attentes. Cordialement, Anthony, La réception

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Anthony on 8 Aug 2019
Cher client, Merci d'avoir pris le temps de nous écrire et de nous évaluer. Nous sommes ravi de constater que votre séjour parmi nous ait été la hauteur de vos attentes. Cordialement, Anthony, La réception

4/10 Poor

Helen

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointing!
My friend and I travelled from the UK to attend a concert. It was a hot day but on arrival we were told there was no water in the hotel and so no toilets either. OK, things happen and we were assured the water would be on in 30 minutes. It wasn't. After two hours we had to ask for bottled water just to try to wash and clean our teeth. We had to go to the concert without being able to wash or use a toilet. We were told we'd have a free breakfast as compensation. Not only did the water not work but the main light in the room didn't either. I reported that immediately and was informed someone would change the bulb later. They didn't. Returning from the concert I complained about the light again as it was now dark. A man stinking of smoke told me there was no-one available to repair it but he would look at it. He came to the room, tried every switch and then said that to switch the main light on you had to first switch the bedside light on? The switch for the main light is by the door as you go in. My friend's room didn't have such an anomaly. My room was for the disabled and though I have no disabilities, how anyone who did - particularly wheelchair users - could navigate that room in the dark to get around the bed to switch a light on I'll never know. There needs to be a sign to say if the light has to be switched on in a certain way. I speak French, but if I couldn't I'd have had worse problems. We did get a free breakfast but only after a 'discussion' with the receptionist
Stayed 1 night in Jun 2019
Response from Anthony on 13 Jul 2019
Dear Customer, Thank you for taking the time to write to us. We are sorry to note that your stay was not up to your expectations. We apologize for the inconvenience. It is true that that day the establishment was in maintenance on the Balloon water and the maintenance team took longer than expected .. Excuse us for the gene caused. We hope to see you again in much better conditions. Sincerely, Anthony, Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay here and I would come back. The staff was great..... the room was clean, quiet and very comfortable. Location was close enough to all of Lille.... and the breakfast was perfect!
Stayed 1 night in May 2019
Response from Anthony on 31 May 2019
Cher client, Merci d'avoir pris le temps de nous écrire et de nous faire part de votre avis. Nous sommes ravi de constater que votre séjour ait été à la hauteur de vos attentes et nous vous remercions pour la très belle note que vous nous avez attribué. Cordialement, Anthony, La réception

8/10 Good

Adrian, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Frills But Comfortable & More Than Adequate
Conveniently positioned if you're driving but less so if you're not. Plenty of spaces for parking. Rooms are rather basic but they're quiet & WiFi was great. Shower good (reasonable power and hot) & bathroom quite spacious for a budget hotel (no bath I hasten to add). Bed was comfortable & had a good night's sleep. Didn't eat in the restaurant on this occasion but the selection for both dinner and breakfast looked OK. Will use again.
Stayed 1 night in May 2019
Response from Anthony on 12 May 2019
Dear guest, thank you for taking time to write about your stay. For next time don't hesitate to ask us that you would like a bath and we gave you a room with one. Best regards the reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff clean basic but all i needed wifi free but slow ok for grab emails but nothing else
Stayed 3 nights in Apr 2019
Response from Anthony on 13 Jun 2019
Cher client, Merci d'avoir pris le temps de nous écrire et de nous faire part de votre avis. Nous sommes ravi de constater que votre séjour ait été à la hauteur de vos attentes et nous vous remercions pour les très belles notes que vous nous avez attribué. Cordialement, Anthony, La réception

10/10 Excellent

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Anthony on 13 Jun 2019
Cher client, Merci d'avoir pris le temps de nous écrire et de nous faire part de votre avis. Nous sommes ravi de constater que votre séjour ait été à la hauteur de vos attentes et nous vous remercions pour les très belles notes que vous nous avez attribué. Cordialement, Anthony, La réception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Anthony on 13 Jun 2019
Cher client, Merci d'avoir pris le temps de nous écrire et de nous faire part de votre avis. Nous sommes ravi de constater que votre séjour ait été à la hauteur de vos attentes et nous vous remercions pour les très belles notes que vous nous avez attribué. Cordialement, Anthony, La réception

8/10 Good

Robin, NS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay budget property for a solo traveller
Stayed 1 night in Nov 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and very comfortable accomodation
This accommodation is in a lovely quiet setting . The rooms are clean, comfortable and well equipped. We only stayed one night and did not visit restaurant but the menu looked very good. We visited the museum of modern art which is very close by and is great ! There is a supermarket and shops a short walk away.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Nishal, London

Liked: Cleanliness
Disliked: Room comfort
Basic hotel, good for B&B pit-stop if travelling
Stayed there for a night during the Euro. The prices was over-inflated but that was the case throughout the city. It has a feel of the US motel, simple and basic but it does the job. Don't expect too much, this is a good enough hotel if you get the right price. I paid over the moon for it but it was a special circumstances. It's a good pit-stop if you are travelling, but not a place to spend too much time in.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
American Motel in rural Northern France
Stayed in at Campanile as it was the only hotel I could find at short notice after getting tickets to see a Euro 2016 game at the near-by Stade Pierre Mauroy. The room was very basis and had all the neccessary items you would expect to find in a room; but definitely was not worth the £200 for a one night stay. Word of advice, hire a car as it's a bit of a journey away from the Eurostar station/City centre and taxi's will cost a small fortune.

10/10 Excellent

Not Provided, Epsom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worked well as a base for Paris Roubaix

10/10 Excellent

Charlotte, Gloucestershire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and convenient
Pleasant room - kettle and tea appreciated. Had nice meal in the restaurant and good breakfast. Next door to the museum of modern art

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Exactly what you would expect from a Campanile
Nicely located on the edge of Lille in a quiet area, so no traffic noise, this is a motel-style hotel which a first glance looks a bit threatening due to the roller-blind shutters on the bedroom windows. However once inside the rooms are standard but comfortable, with TV, hairdryer, Wi-Fi, and with spotlessly clean white bed linen. Reception staff were brilliant, very warm, welcoming and helpful. They were sorry to be unable to supply us with a map of Lille (Lille Tourist Board please note: supplying hotels with basic information for visitors is essential). Dinner was good value, with buffet starters and desserts at a set price, plus a choice of main courses charged at two different prices, so you could effectively build your own menu. There was a Ventoux on special offer at €43.50 the bottle. Overall we would probably stay here again because of the value/price.

6/10 Okay

Annika, Cambridge

Disliked: Cleanliness, property conditions & facilities, room comfort
Just about bearable for a night
It suited the purpose, staff were friendly but the motel type style hotel is not for me.

8/10 Good

Glenn, Austin TX

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very helpful staff, but small rooms. Yoga is what keeps me functioning while traveling and there was precious little room to maneuver. The hotel is right next to a big public park with a great museum and sculpture garden. However, there are no restaurants in walking distance which leaves you little option but to have a designated driver or eat at the hotel. No matter how good the food is, eating at the same place every night gets old.

8/10 Good

Frans

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Prima hotel, kamer beetje basic, maar personeel heel vriendelijk en behulpzaam. Diner en ontbijt hartstikke goed.
Stayed 1 night in Jan 2024
Response from Anthony La Reception on 18 Jan 2024
Beste klant,Wij danken u voor uw prettige reactie en zijn blij dat uw verblijf aangenaam was.Ik kijk ernaar uit u weer te mogen verwelkomenMet vriendelijke groeten,

10/10 Excellent

jean-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait
Stayed 2 nights in Dec 2023
Response from Anthony on 14 Jan 2024
Cher client,Merci pour la note attribuéeAu plaisir de vous rvoir parmis nousCordialement,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from La réception on 21 Dec 2023
Cher client,Merci pour la jolie note attribuée.A bientôt

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from La réception on 14 Dec 2023
Cher client,Merci pour la jolie note attribuée.A bientôt

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2023
Response from La réception on 13 Dec 2023
Chère cliente,Merci d'avoir pris le temps de nous évaluer et pour la note attribuées.Cordialement,

10/10 Excellent

Verified traveller

Business traveller
Stayed 4 nights in Nov 2023
Response from La réception on 6 Dec 2023
Cher client,Merci pour la jolie note attribuée.Au plaisir

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Anthony on 8 Nov 2023
Cher client,Merci pour la jolie note attribuée.Au plaisir

8/10 Good

CORINNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hotel avec un personnel au top !!
Stayed 1 night in Oct 2023
Response from La réception on 2 Nov 2023
Chère cliente, Merci pour votre commentaire et la notes attribuée. Nous sommes ravi de voir que votre séjour ait été agréabeA bientôtAnthony

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from La réception on 1 Nov 2023
Cher client,Merci d'avoir pris le temps de nous noter et pour la note attribuéeCordialement,Anthony

10/10 Excellent

Frédéric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from La réception on 28 Oct 2023
Cher Client, Merci pour la note attribuée. Nous sommes ravis de voir que votre séjour ait été agréable dans notre établissmeentA bientôt

10/10 Excellent

fabrice

Stayed 2 nights in Oct 2023
Response from La réception on 21 Oct 2023
Cher Client, Merci pour la note attribuée. Nous sommes ravis de voir que votre séjour ait été agréable dans notre établissmeentA bientôt

8/10 Good

dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from La réception on 20 Oct 2023
Cher Client, Merci pour la note attribuée. Nous sommes ravis de voir que votre séjour ait été agréable A bientôt

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualité prix, personnel très a l'écoute
Stayed 3 nights in Oct 2023
Response from La réception on 13 Oct 2023
Cher Philippe, Merci pour la note attribuée. Nous sommes ravis de voir que votre séjour ait été agréable pour vousA bientôt

10/10 Excellent

Stéphane

Stayed 1 night in Oct 2023
Response from Anthony, la réception on 12 Oct 2023
Cher client, Merci pour la note attribuée. Nous sommes ravis de voir que votre séjour ait été agréable pour vous.Au plaisir de vous accueillir de nouveau sur Villeneuve d'Ascq.

2/10 Terrible

Ferry

Stayed 1 night in Oct 2023
Response from receptie on 31 Oct 2023
Geachte klant, Hartelijk dank dat u de tijd heeft genomen om uw verblijf te beoordelen. Ook al hadden we liever gehad dat het voor u aangenamer was geweest, toch willen wij graag weten wat de reden is dat u deze beoordeling geeft, want ook zonder opmerking van u blijven wij onbegrijpelijk. ,

8/10 Good

Naomi

Liked: Cleanliness, staff & service
Ok hotell för ett par nätter
ok hotell men små rum och ingen värme alls i rummet första natten. Fick hjälp med att sätta igång elementen till dag två. Annars bra service och frukosten var bra. Ligger nära Lam och Rugbystadion så bra läge om man vill besöka dom.
Stayed 2 nights in Sep 2023
Response from Anthony, mottagning on 27 Sept 2023
Kära kund,Tack för att du tog dig tid att recensera oss efter din vistelse hos oss.Vi tackar dig för betyget och noterar din kommentar noga.Vänliga hälsningar,Anthony, mottagning

10/10 Excellent

bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Anthony, la réception on 13 Sept 2023
Cher client, Merci pour la note attribuée. Nous sommes ravis de voir que votre séjour ait été agréable pour vous.Au plaisir de vous accueillir de nouveauCordialement,Anthony

8/10 Good

Marco

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from Anthony, la réception on 7 Aug 2023
Cher client, Merci d'avoir pris le temps de nous écrire suite à vote séjour. Nous sommes content de voir que celui ci ait été agréable . Au plaisir de vous accueillir de nouveau Cordialement, Anthony

8/10 Good

Jérôme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Anthony, la réception on 29 Jul 2023
Cher client, Merci d'avoir pris le temps de nous écrire suite à vote séjour. Nous sommes content de voir que celui ci ait été agréable dans l'ensemble. Au plaisir de vous accueillir de nouveau Cordialement, Anthony

10/10 Excellent

PATRICE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Matelas à ressorts
Stayed 2 nights in Jul 2023
Response from Anthony, La réception on 27 Jul 2023
Cher client, Merci pour votre commentaire et les notes attribuées. Nous sommes ravis de voir que votre séjour ait été agréable pour vous.Au plaisir de vous accueillir de nouveauCordialement,Anthony

2/10 Terrible

Christine

Stayed 1 night in Jul 2023
Response from Anthony, La réception on 23 Jul 2023
Chère cliente,Merci d'avoir pris le temps d'évaluer votre séjour.Même si nous aurions préféré que celui ci soit pus agréable pour vous, Nous aimerions savoir ce qui vous a fait mettre cette note car nous restons dans l'incompréhension sans remarque de votre part.Cordialement,