Ratings based on 244 Verified Reviews

3.8 out of 5
81% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from West Midlands, England

Visiting family in Berlin

Posted 28-Aug-2017
Not the first time we have stayed here and won't be the last, great location within the city, close to all public transport and getting in to the city is easy. Great staff who alway do their best to cater for my disabled wife, clean rooms as always and looking forward to returning at the end of November for another visit.
5 out of 5
by William

Great hotel for the price through Hotels.com

Posted 19-Jun-2017 on Hotels
Gentleman at the front desk that works during the day is fantastic. Great value for the money. The Italian restaurant downstairs is excellent A bit away from Alexanderplatz but still a great deal I would give this five stars for a 4 star hotel. Bathtubs are narrow.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Apr-2017
Close to public transportation and a short walk to restaurants. Stafff was helpful in providing an electric kettle and recommending nearby restaurants. Room was quiet and clean. We will be back!
1 out of 5
by A verified traveller

Not a 4 star hotel.

Posted 17-Mar-2017 on Wotif
The staff were not welcoming at all. Despite the fact I had called ahead and arranged an early check in (at a surcharge) I spent 4 hours waiting for a room. At no stage were the staff engaging, welcoming or courteous. The hotel restaurant was pathetic to say the least. The staff were rude, the meals were cold and even asking for the bill was a hassle. I would never recommended this hotel to a friend.
4 out of 5
Recommended
for Everyone
by A verified traveller from West Midlands, England

Visiting family in Berlin

Posted 29-Nov-2016
Close to where we wanted to be, lovely hotel with nice helpful staff and a nice clean room. All I would say is and this is by no means a mark down but the only thing that was missing was a kettle and cups in the room instead of having to go to reception to buy tea or coffee. Overall a great stay though.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Sep-2016 on Hotels
4 out of 5
by A verified traveller

Quiet hotel with good links for exploring the city

Posted 16-Sep-2016 on Hotels
The room was comfortable and air-conditioned, and the hotel is located conveniently close to the S-Bahn, U-Bahn and Tram stops at Frankfurter Allee.
5 out of 5
by A verified traveller from Rayleigh

Posted 03-Sep-2016 on Hotels
Used hotel as base for visit to our daughter and grandchildren, very clean and staff friendly, tea making in room. Have used several times as suits us perfectly.
4 out of 5
by Thiyagaraj from Singapore

Good stay

Posted 18-Jul-2016 on Hotels
Wifi was bad.
5 out of 5
by Philipp from New York

Definitely worth it!

Posted 12-Jul-2016 on Hotels
Friendly staff and overall very enjoyable! Only a 5 minute walk to the Ringbahn/UBahn Station Frankfurterallee.